I have been involved in the travel industry since my first job out of college, working for hotels, travel companies and for the last 4 years in Springboard Vacations. I approach my customer's travel like I would like my own travel to be handled. I like to listen to what they expect from a trip and then offer suggestions to make their travel special. I love languages, I can speak English, Spanish and French fluently and I am now studying Italian :)
What places and activities do you specialize in?
"I specialize in creating customized itineraries throughout the South Pacific for singles, couples, families and small groups. I like to provide my customers with unique experiences in each country they visit. I enjoy helping my travelers create memories, more than just itineraries. "
How did you get involved in travel?
"I was fortunate to travel from a young age. The great experiences I had traveling with my parents made me want to be involved in traveling as an adult. I traveled with them, alone, with my husband and with my 4 children (now young adults). Now I travel frequently in the destinations I sell to be able to recommend places and experiences from a personal point of view. . I love the experience of understanding other cultures, speaking other languages, trying new foods....."
Please share a unique travel experience you will never forget.
"Flying over Sydney in a helicopter after having visited the wine country and hovering over the harbour because the pilot had to wait for clearance to land. He apologized profusely and I couldn't have been happier, I couldn't believe the view! In Kangaroo Island I had the most amazing picnic on a private farm while watching the kangaroos not farther than 70 feet from me !"
Featured trips & expertise
10 Days in New Zealand - 5 Unique Itinerary Ideas
You can comfortably explore four to five different destinations with ten days in New Zealand. Spend up to two days in each city, including the "Big Little City" of Auckland, geothermal Rotorua, and scenic Wanaka. There are also several opportunities to discover settings from the Lord of the Rings films in Matamata, Tongariro National Park, and Wellington. The itineraries below cover the North and South Islands with ideas for every traveler—from family-friendly excursions to hardcore outdoor adventures.
Australia Highlights: Sydney, Cairns & the Outback - 7 Days
Spend a week in three of Australia's eventful regions—Sydney, Uluru, and Cairns. Go sightseeing in Sydney, from The Rocks to Bondi Beach, then adventure through the stunning Blue Mountains region. Next, get a taste of The Outback in Uluru, where spectacular colors change from sunrise to sunset over Ayers Rock. Then, travel to Cairns to experience the world-famous Great Barrier Reef and an exciting journey across the Kuranda Scenic Railway.
Recent trip reviews for Liz
Archer's Trip to New Zealand Dec 16, 2022 - Jan 1, 2023 (from Miami, FL)
Dec 18 - Jan 1, 2023
Trip was fabulous. We so enjoyed the natural and cultural beauty of the country, both the North and South Island. The drivers, guides and activities made the trip so enriching and comprehensive.
All hotels were excellent. We slept so well with comfortable and top rate beds and accommodations, and we had great views in all the important places, with spectacular views of Mt. Cook and also Auckland and Queenstown. We enjoyed all activities, particularly the range of activities. ... read more
Our family of 5 (including 3 sons ages 19, 17...
Dec 18 - Jan 1, 2023
Our family of 5 (including 3 sons ages 19, 17, and 13) had a fabulous Australian vacation over Christmas and New Years! Liz was instrumental in the planning, ensuring that we got to see all of the sights, but not over-scheduled. Highlights included: watching evening migration of penguins on Philip Island in Melbourne, visiting Bruny Island and MONA in Tasmania, snorkeling the Great Barrier Reef in Port Douglas, and the Bridge Climb in Sydney. The trip culminated with taking in the fireworks... read more
Hi Jennifer, thanks so so much for the wonderful review. AND for sending the pictures I looked at each one of them and enjoyed seeing the smiling faces!! You all did great taking pictures of the animals ! I loved the one of the tassie devil and the Koala and the great ones also of Sydney in New Years and the dolphin jumping in the air !! Great pics for a memory book! I would be absolutely delighted to work with you again to discover more of Australia or even adventure into New Zealand!
Thanks again !
Christmas vacation to New Zealand
Dec 23 - Dec 30, 2022
Our travel agent, Liz Neal, helped us plan an amazing family vacation to New Zealand. We traveled to three different cities on both islands. Every accommodation, driver, and tour she booked for us were excellent, on time, and exactly as described. We had originally planned to visit the North Island only, but Liz convinced us to go to Queenstown also, and was her advice ever spot on. We had some tours in mind before we went, but Liz suggested a few others that were fantastic. We can't wait to... read more
Thank you very much for taking the time to give us feedback on your trip. I am very happy you enjoyed it so much and I would love to work with you on your next trip !! There is so much more to see!
Wish you and your family a wonderful 2023!
The absolute trip of a lifetime!
Dec 4 - Dec 21, 2022
The entire trip was just wonderful! It amazed us that each excursion was planned so far in advance and yet went off without a hitch. We were particularly impressed with the blue mountain guide, we learned so much. The other guide that was wonderful was our guide to the Daintree Rainforest. Greg was available to us all afternoon and there was no question that he could not answer. We loved the Sky rail to Kuranda and also the train back. The walking tour of Melbourne was terrific! We had one... read more
thanks for the wonderful review !! I really had fun planning this trip with you !. And I would be more than happy to plan another one ! there is so much more to see in Australia, and don't forget New Zealand for another amazing trip.
Thanks for your feedback regarding the trip to Phillip Island. Yes, Its a bit long, we'll keep that in mind when we plan the next trip!!! :)
Hope you and your family have a wonderful holiday season and please reach out to us anytime!
Great trip to Australia
Dec 1 - Dec 18, 2022
Our 17 night trip to Australia went very smoothly. We stayed in Sydney, Port Douglas, Adelaide, and stayed two nights while doing the drive of the Great Ocean Road. Then we spent four nights in Melbourne. Our travel specialist Liz put together a great itinerary that went very smoothly. We liked our hotels and we had no problems with our internal flights.
Highlights included snorkeling on the Great Barrier Reef, Kangaroo Island and Phillip Island. It was topped off with a sunrise balloon ride over Melbourne. I would also recommend seeing the Great Ocean Rd if you can.
I'm glad to hear from you and to read you enjoyed the trip so much. It was very nice working with you and I hope to be able to help again in the future.
Happy holidays to you and your family!
Can’t choose just one place as they all were ...
Nov 18 - Dec 2, 2022
Can’t choose just one place as they all were amazing!! Liz really did a fantastic job guiding us through when choosing what I thought would be the most interesting places for us. When we had questions Liz would get back to us in a prompt time period. We never experienced any bad tour guides along with our pickups. They were prompt every time!!!
Liz went over expectations from me when planning. She watched my budget but also was able to provide us great entertainment and adventure! read more
Dear Cheryl, Dara and Devon,
How happy it makes me read your review (plus the nice conversation we had today Cheryl),
I am very glad you enjoyed the trip so much and that the long standing relations we have with our suppliers resulted in an upgraded trip for the price of a regular one !!!
It was a pleasure working with you ! Happy holidays to you and your family !
Great experience start to finish!
Oct 25 - Nov 4, 2022
Liz was a gem to work with. She was very attentive, responded immediately, and the chat system that all members of the tour participated in was wonderful. We had a great tour and loved all the excursions. read more
Thank you so much for your review ! I am very pleased that you all enjoyed the trip! It was so fun to work with all of you. I would do it again in a heartbeat so if I can help in the future, please don't hesitate to reach out.
Highly recommend & would use again
Aug 10 - Aug 31, 2022
My fiance and I visited Australia and New Zealand for about 1 month in August and Liz helped us plan an incredible trip. We would definitely use Kimkim and Liz's planning services again. Liz and her team were immediately available to us before and during the trip. When one of our excursions had a hiccup, Liz and co. worked to get us a refund and clarify what happened. They made us feel at ease. Liz also did a great job understanding what we wanted from our trip and helping to make that... read more
Thank you for your detailed and thoughtful review. I am thankful that you recognize the amount of work our team put in to make your trip a success ! We really appreciate your words and it was very nice to work with you and I would be happy to work with you both anytime !
Regarding the luggage allowance, I am sorry that I didn't point out that the ticket itself or when you go into the website to check in or put your personal information there is a place where the luggage... read more
Everything fell into place, plane and transp...
Oct 25 - Nov 4, 2022
Everything fell into place, plane and transportation and tours, loved Sydney and the harbor and went to a concert in the Opera House, got rain at Ulrulu but that was a good thing as multiple waterfalls developed across it’s face. The eucalyptus forest on the return from the great ocean road was like a jungle version of our redwood forests in No Cal
Great planning for a wonderful trip. Now we’re in NZ
So glad you enjoyed your trip so far!!
Thank you so much for working with us. I also was in Uluru with rain and it is great to see the water falling ! Enjoy NZ
Loved our trip to Australia.
Oct 16 - Oct 23, 2022
Loved our trip to Australia. My favorite was snorkeling on the Great Barrier Reef. The colors were amazing and so was the boat ride to and from the reef.
I also enjoyed the Blue Mountain trip. Even though it was foggy so we couldn't see anything, our guide tried his best to find us a view, the weather just didn't cooperate. It just means I need to return sometime to actually see the mountains and Three Sisters. It was fun to see the Australian animals at the farm.
My least... read more
So glad you enjoyed the trip. Sorry I couldn't order perfect weather for the Blue Mountains, so yes, you'll just have to return to see them a sunny day :)
I will pass along the comment you made about the muffled commentary in the boat. I don't like when I'm on the plane and I hear the pilot mumbling something... I'm sure it was the same there ! I'll pass it along and hopefully they fix their sound system.
Saw Sydney Opera House, Snorkeled on the Great Barrier Reef, Rode a Camel in the Outback
Sep 30 - Oct 7, 2022
Had a great time in Australia and Kim did a great job.
Thanks for your 5 star review. It was so much fun to work with you and make this trip happen. I would work with you again anytime !! So keep us in mind the next time!!
We had an amazing time in Fiji, Liz really ma...
Sep 5 - Sep 14, 2022
We had an amazing time in Fiji, Liz really made the itinerary smooth and no-fuss. It felt very effortless to travel from each destination to the next so we were able to enjoy the trip stress-free. Thank you for planning an amazing trip for us, we are already excited to go back to Fiji! read more
Dear Brandi and Andrew,
thank you for your very thoughtful and complete review !!!! I am so glad you guys liked it all (except the crowded boat tour... ) Sounds like you will have good memories and even maybe made some friends !! Thank you also for the pictures, I enjoyed so much seeing your happy faces!!
It was very nice to work with you both and I would love to organize any other trip for you. You are both amazing !
Great trip to Australia
Aug 7 - Aug 21, 2022
My wife and I had a wonderful trip to Australia for two weeks. We did Sidney --> Palm Cove --> Byron Bay --> Brisbane and had a wonderful time in each place. Liz was instrumental in helping us plan where to go, booking lodging, and arranging for tours/activities in each place. We did a mix of tour activities (Great Barrier Reef, Blue Mountains outside of Sydney, Springbrook National Park outside of Brisbane, among others) and free days. For our free days, Liz had good recommendations for... read more
Oh my goodness you guys !! thank you so much for your kind words. You were delightful to work with! I am so glad you enjoyed this trip so much !! Hopefully we can work together again in a future trip ! Wishing you lots of happiness !!
Liz helped us plan an amazing 1 month trip to...
Jul 7 - Jul 25, 2022
Liz helped us plan an amazing 1 month trip to Australia, New Zealand and Fiji. Liz and her team were always there to help and support while abroad and couldn't have been accommodating. They have personally tested all recommended guided trips and hotels as was apparent because all were first rate, including the drivers that transported us to and from the airports. I highly recommend Liz and her team to help you plan and execute your dream vacation, too! read more
Dear Mark and Lou,
Thank you so much for taking the time to give us such a detailed review ! I am very glad you enjoyed your trip and it was truly special to have met you, we don't always get to meet our clients in person and I considered myself lucky to have had that opportunity on your way back from the trip.
I sincerely hope our paths cross again and we would all be very happy to assist any time in the future.
I can't say enough about my local specialist,...
May 21 - May 31, 2022
I can't say enough about my local specialist, Liz! She was wonderful to work with. Always responded timely, patiently answered my many questions, was full of helpful information and put together a wonderful itinerary. Our airline made major changes to our flight (mid flight during our first leg) and it was so comforting that Liz was working on all the many things it caused us to need adjusted. Really took the stress out of an already stressful situation. I look forward to working with... read more
Dear Kelly and family,
Thank you so much for your kind words. It was such a pleasure to work with you and I am so sorry that the airlines had to give you such a tough time but very happy we were able to team-tag between our offices here and in Australia so all would be perfect when you landed.
I would love to be able to plan another trip with you so let me know when the family is ready for New Zealand :)
Liz planned a perfect getaway
Apr 28 - May 7, 2022
Liz planned a perfect getaway, taking in consideration our timetable and price range. She also encouraged us to try new things like the Sidney Bridgeclimb and River Drift Snorkeling, we're grateful we did it. We'll reach out to Liz again for our next Australian adventure.
Thank you Juel ! I am so glad you and Heather enjoyed Australia as much as we all do !!
I will be glad to help with your next Australian adventure. I really enjoyed working with you.
Australia, a mix of nature and modernity
Apr 11 - Apr 22, 2022
Despite we planned to do this trip very late (less than 1 month before the departure), everything was done perfectly: all bookings made in 1 week And targeting exactly what we expected (hotels and activities). The hotels were very comfortable and in a ideal place in each city. We really loved all the activities : excellent guides with a lot of experience, good advices and sense of humor. The only activity we liked less was the barrier reef boat trip because the weather was quite bad but... read more
It was a pleasure to work with you also!! I'm very glad you enjoyed the trip and we hope to hear from you when you plan your next adventure !!