Natalia Canónico

Where to start? I hope I can properly express how incredible our trip to Argentina was because of the planing and care Natalia provided. This was my first experience using KimKim and I will continue to use it for all my future trips. We were able to fully enjoy ourselves knowing everything was taken care off, no stress about pickup or what to do each day. We had the loveliest personal expert guides in every city who became part of the fun ( we had a our own personal sommelier in Mendoza!).... read more

Where to start? I hope I can properly express how incredible our trip to Argentina was because of the planing and care Natalia provided. This was my first experience using KimKim and I will continue to use it for all my future trips. We were able to fully enjoy ourselves knowing everything was taken care off, no stress about pickup or what to do each day. We had the loveliest personal expert guides in every city who became part of the fun ( we had a our own personal sommelier in Mendoza!). Natalia also arranged one of the best experiences in my lifetime, horseback riding in the middle of a remote island in Patagonia, something I know we would have never been able to find on our own. I have told anyone who is interested in visiting Argentina they must use Natalia and I hope we get the opportunity to return and work with her again!

Hotel Reviews

Alpasión Lodge

Mendoza

Our favorite hotel of the trip, we could have stayed there for a month.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Los Ponchos Hotel Boutique

El Calafate, Santa Cruz

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Loi Suites Iguazu Hotel

Puerto Iguazú

Come to this hotel to just hang out at the pool! It's one of the top 3 pools I've every seen.

Mio Buenos Aires

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Four Seasons Hotel Buenos Aires

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Horseback riding at Estancia Cristina

El Calafate

YOU MUST! It was heaven! We couldn't believe it was real the whole time.

Quality of Experience

Food

Guides, Drivers and Staff

We felt safe and taken care off the whole time.

Transport

Iguazu Falls Great Adventure

Puerto Iguazu

Quality of Experience

The boat trip that takes you under the waterfalls is an epic experience.

Guides, Drivers and Staff

The Glacier at your fingertips!

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Uco Valley Wine Country

Mendoza

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset Horseback Riding in Mendoza

Mendoza

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Brazilian Falls

Puerto Iguazu

Quality of Experience

Guides, Drivers and Staff

Transport

Buenos Aires Barrios Tour

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

An outstanding trip with Natalia preparing a wonderful itenerary and guides. Natalia was amazing - dealing with a 14 hour delayed arrival, which turned into landing at the same time as the Argentinian soccer team after winning the world cup (mass chaos at the airport and travel) to getting us safely to our hotel. The trip was designed perfectly for us - with Natalia creating a curated adventure - addressing areas we wanted to see and things we wanted to do. All the guides were great -... read more

An outstanding trip with Natalia preparing a wonderful itenerary and guides. Natalia was amazing - dealing with a 14 hour delayed arrival, which turned into landing at the same time as the Argentinian soccer team after winning the world cup (mass chaos at the airport and travel) to getting us safely to our hotel. The trip was designed perfectly for us - with Natalia creating a curated adventure - addressing areas we wanted to see and things we wanted to do. All the guides were great - Jessica Zimmerman in BA, Laura in Iguazu and Jorge in Salta. Each of them worked well with our family (adults and a 14 and 17 year old). Would highly recommend this team to anyone considering a trip to Argentina

Hotel Reviews

Own Grand Palermo Soho

Buenos Aires

Highlight hotel of the trip - staff and location cannot be beat. Great breakfast and nice amenities (rooftop pool + small gym). Would definitely stay again

Authenticity & Character

Location

Great neighborhood but quiet street

Staff

Cleanliness & Comfort

Loi Suites Iguazu Hotel

Puerto Iguazú

Great hotel and place to relax following long hot days at the park

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kkala Boutique Hotel

Salta

Truly boutique experience in a quiet neighborhood but walkable to downtown Salta

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Las Marías Hotel Boutique

Tilcara

Lovely hotel in a developing area

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel was clean but rooster next door made mornings a bit too early

Activity Review

Colours of Humahuaca

Tilcara

Great selection led by Jorge (guide), most unusual and remarkable part of our trip. Colors and views are amazing.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This is a joint review from Tim and Mary.

This was our first time using KimKim for travel planning service and we were pleased with the ease of planning and collaboration with Natalia Canonico and the Buenos Aires-based agency Designer Trips Argentina. We worked together over several weeks and chat correspondence to develop a plan that suited our interests, time-frame and budget. Natalia was very open to our requests and questions, while also providing valuable insights on the elements... read more

This is a joint review from Tim and Mary.

This was our first time using KimKim for travel planning service and we were pleased with the ease of planning and collaboration with Natalia Canonico and the Buenos Aires-based agency Designer Trips Argentina. We worked together over several weeks and chat correspondence to develop a plan that suited our interests, time-frame and budget. Natalia was very open to our requests and questions, while also providing valuable insights on the elements of the trip.

First, our in-country travel services were excellent and we especially appreciated Sophie from Turismo Milodon reaching out to us while we were on the Chilean side of Patagonia.

We were equally thankful that Natalia continued to check in with us while we were in Argentina. She was especially helpful when Mary suffered the blow to her head in BA.

We were also completely satisfied with the drivers, all of whom were friendly and reliable.

Our experience at Hotel NOI Blend Colchagua was very nice and had a very friendly staff, particularly Esteban. We appreciated the rooms, the restaurant and the setting.

We loved Hotel Las Torres in Patagonia-Torres Del Paine National Park . The staff was very friendly and attentive and we appreciated the number of choices for day excursions as well as the quality of the meals. Three of our guides there stood out for their enthusiasm, knowledge and friendliness: Daniel, Valentina and Sebastian. Each of them were thoughtful and open to the sort of wide-ranging conversations that can occur on long hikes. They made our time with them especially enjoyable and memorable. We also liked the bar as a place to gather after our hikes.

Our favorite hotel was EOLO just outside of El Calafate. The staff there was notably well-trained, the food and wine were exemplary, and the vibe was especially relaxed. We found Lucy, our guide on a two or so hour horseback ride from the hotel, to be especially charming.

The Perito Moreno mini-trekking excursion and viewing of the glacier from the National Park was another highlight of the trip, and we were well-attended to by the driver and private guide.

Hostería El Puma in El Chalten was nice, but the highlight there was our day-long hike up to Laguna de los Tres with Nicolas, who, like Daniel, Valentina and Sebastian in Chile, shared his knowledge of the flora, fauna and mountain enthusiastically and was genuinely gracious. He also set the pace to match our capacity.

The El Casco Art Hotel in Bariloche was our second favorite hotel, to EOLO. Both were wonderfully designed and were very comfortable. The highlight of Bariloche was the Isla Victoria Trek and lunch, guided by Carolina. Carolina was charming, informed and we loved our conversations with her as we hiked around the Isla. But the most enchanting part of the day was the lunch prepared for us by Gustavo on the Piedras Blancas Beach. The view, the food and the weather made for a cinematic experience we’ll always remember.

Our hotel in BA, the Mine, was nice, albeit with small rooms common in large cities. We enjoyed strolling the streets of Palermo neighborhood, and had a delicious steak dinner at Lo de Jesus. The Mine Hotel staff, especially Claudio, were very helpful when Mary suffered her accident.

Overall, we were overjoyed with the trip and appreciate Kim-Kim and the agencies, guides, drivers and hotels assembled for us.

One final comment about Kim-Kim’s approach. We found it less than transparent as to pricing for components of the trip, which we find contrary to its fundamental attraction (on-line, message-based communications and service). You might consider our view as the ‘Uber-ization’ of services suggests that competitors of Kim-Kim that are more transparent as to pricing may garner more customers.

Best wishes,

Tim and Mary

Activity Reviews

Torres del Paine Experience

Torres del Paine

Minitrek Perito Moreno Glacier

El Calafate

Trek to Laguna de los Tres

El Chalten

Victoria Island Navigation & Trek

Bariloche

I have to give a tremendous thank you for Natalia. She made the planning process very easy for our trip from Buenos Aires to Bariloche, to Ushusaia the best. She was great at being flexible with changes that we made to our trip plan and she listened to what our interests were and planned
excursions that fit us to a tee. Everyone from the tour guides to the people that helped transfer us to the airports and hotels were absolutely delightful and made everything so easy. A special shout... read more

I have to give a tremendous thank you for Natalia. She made the planning process very easy for our trip from Buenos Aires to Bariloche, to Ushusaia the best. She was great at being flexible with changes that we made to our trip plan and she listened to what our interests were and planned
excursions that fit us to a tee. Everyone from the tour guides to the people that helped transfer us to the airports and hotels were absolutely delightful and made everything so easy. A special shout out to Juan Martin Lahore our tour guide in Bariloche. The best tour guide ever!!! We truly enjoyed out time with him. He was very knowledgeable about area and taught us so much about the history and took us on a hike with the most beautiful views. In Ushuaia the hike was beautiful as well and our guide Ezekiel was also very insightful on the history of the native people and we enjoyed learning of their history. I have to say everything about this trip was perfect!!! Thank you so much Natalia for everything. This was a trip of a lifetime and you made it absolutely AMAZING!!!!! I will definitely work with you again and will recommend your services to anyone I know planning a trip like this.

Natalia was a fantastic coordinator for our trip. She was extremely knowledgeable and responsive. The KimKim team went above and beyond to make our trip memorable and made sure we always had information and never had to worry. Our guides were professional, kind, and were always amenable to tailoring to our preferences. With KimKim we were able to craft our trip to be exactly what we wanted and would absolutely use the company again. read more

Natalia was a fantastic coordinator for our trip. She was extremely knowledgeable and responsive. The KimKim team went above and beyond to make our trip memorable and made sure we always had information and never had to worry. Our guides were professional, kind, and were always amenable to tailoring to our preferences. With KimKim we were able to craft our trip to be exactly what we wanted and would absolutely use the company again.

Hotel Reviews

Loi Suites Iguazu Hotel

Puerto Iguazú

Authenticity & Character

Location

Ecotourism in the middle of the rainforest was fantastic! The pool, drawbridges all helped create that atmosphere. We loved to watch the monkeys each morning.

Staff

Cleanliness & Comfort

Argentino Hotel

Mendoza

Authenticity & Character

Location

Very centrally located, loved being able to walk the square at night and found amazing food close by!

Staff

Cleanliness & Comfort

There were heavy rains that exposed a leak in our room.

Amerian Park Buenos Aires

Buenos Aires

Authenticity & Character

Location

This was very close to the Galerria Pacifica which ended up being perfect for us to grab breakfast and use the ATM.

Staff

Cleanliness & Comfort

One of the best breakfasts we had.

Activity Reviews

Dinner at Casa Coupage

Buenos Aires

Extremely authentic Argentine family dining experience. Fantastic food and wine!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Iguazú Falls Great Adventure

Puerto Iguazu

Such a unique experience to see the falls up close we would recommend this to everyone!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to Colonia del Sacramento

Buenos Aires

This was a very convenient and easy day trip from Buenos Aires that provided a great perspective of a unique area.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Aconcagua Landscapes

Mendoza

This was a fantastic trip to be able to get to hike around Aconcagua! We loved that on the way we had many breaks to stop at towns along the way, explore and have free time. The guide was extremely knowledgeable ! For us this was a hidden gem and other who enjoy the outdoors should absolutely do this!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Uco Valley Wine Country

Mendoza

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We did arrive late to one of the wineries so perhaps allowing a little more spacing between. Or having the guide let us know we are running late and we should leave.

Trek & Kayak in Potrerillos

Mendoza

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Brazilian Falls

Puerto Iguazu

This a fantastic way to start your trip in Iguazu! Seeing the landscape view is breathtaking and helps put the Argentina side in perspective when you do it the next day.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Northern Buenos Aires

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Southern Buenos Aires

Buenos Aires

We loved doing this tour by car reaching many different neighborhoods like a personal hop on and hop off! The guide was extremely knowledgeable and left us time at each place to walk around and explore which we loved!

Quality of Experience

Guides, Drivers and Staff

Transport

We had a fantastic time on our trip overall though there were some logistics that I wish had been communicated better. I had provided the hotels and general itinerary and I was pleased with my choices. The guides in El Chalten were wonderful. Some items that could have been improved upon:

- When telling us the documentation necessary to travel, it would be helpful to have been told the tipping expectations for our trip.
-Seeing a detailed price breakdown for the total cost
-Park fee for the... read more

We had a fantastic time on our trip overall though there were some logistics that I wish had been communicated better. I had provided the hotels and general itinerary and I was pleased with my choices. The guides in El Chalten were wonderful. Some items that could have been improved upon:

- When telling us the documentation necessary to travel, it would be helpful to have been told the tipping expectations for our trip.
-Seeing a detailed price breakdown for the total cost
-Park fee for the Perito Moreno was not included in our cost and we were not told how much to bring, that should've been mentioned
-Private transfers were requested for the entire trip, but my transfer to the Perito Moreno glacier was in a large tour bus of over 50 people and the guide there did not know how/when I would meet my mother later in the day.
-Every excursion had two options, one for me and one for my mother. I assumed this would be communicated to Awasi, as when we got there, they did not know we needed to do different activities. They luckily had an extra guide one day, but if not, we would have had to choose between my mother not visiting Torres del Paine park or me skipping the iconic Base de las Torres hike. This caused several hours of miscommunication upon arrival that should have been avoided.
-Unsure if Awasi communicated with you, but the hot tubs were not working due to weather and the park was partially closed off due to a strike - we would have appreciated knowing that prior to arrival.
-Awasi requires a guide to accompany us on every activity (this was unclear to us) and the guide who I was given to do my trek with had never done the trek and therefore did not know the correct signed route up, was not knowledgeable about the weather and climate (he claimed my outfit would not be enough, turns out it was completely fine), and walked over 30m ahead or behind me most of the way. Guides should match the speed of the guest they are with.
-It would be helpful to have been told about the various exchange rates in Argentina, it was confusing to see different ones across the country.
-We requested a private driver only for four hours in Santiago and I was shocked that the quote was $750 USD. We were able to get a taxi each way for less than $60 each way. No follow up was made to try and find us an alternative.
-We would have appreciated being told about a ten hour layover in Santiago, as we were not able to check in until four hours before so that would have left us six hours with no plans and our suitcases. Had we known before, we could have planned something earlier than day before.

We loved hiking the Perito Moreno Glacier, it was amazing. The all glaciers boat tour was amazing as well especially if you upgrade to The Captains Club. Rolpho, or Rudy for short, was fantastic in communicating the history of the Iguazú falls and understanding when we wanted to move on. We did both sides, Brazil and Argentina, and the boat ride at the bottom. We highly recommend all. read more

We loved hiking the Perito Moreno Glacier, it was amazing. The all glaciers boat tour was amazing as well especially if you upgrade to The Captains Club. Rolpho, or Rudy for short, was fantastic in communicating the history of the Iguazú falls and understanding when we wanted to move on. We did both sides, Brazil and Argentina, and the boat ride at the bottom. We highly recommend all.

Hotel Reviews

Recoleta Grand Hotel

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mirador del Lago Hotel

El Calafate

We liked the location to town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Loi Suites Iguazu Hotel

Puerto Iguazú

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Glaciers Experience

Patagonia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Buenos Aires Barrios Tour

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Minitrek Perito Moreno Glacier

El Calafate

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Brazilian Falls

Puerto Iguazu

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Iguazú Falls Great Adventure

Puerto Iguazu

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We loved our amazing trip. We had been planning it for about nine months Natalia was very helpful especially since we had some trouble deciding exactly what we wanted to do, how much time we could stay and how much we were willing to pay. We wanted to squeeze as much in as possible without feeling rushed or stressed. Natalia was very understanding and accommodating. The lodge where we stayed four nights and eight duck hunts was wonderful. The hunting was great, hospitality was top... read more

We loved our amazing trip. We had been planning it for about nine months Natalia was very helpful especially since we had some trouble deciding exactly what we wanted to do, how much time we could stay and how much we were willing to pay. We wanted to squeeze as much in as possible without feeling rushed or stressed. Natalia was very understanding and accommodating. The lodge where we stayed four nights and eight duck hunts was wonderful. The hunting was great, hospitality was top notch, the lodge itself was luxurious yet homey. The food was out of this world. Ramiro was our host and was very hospitable. We loved talking about just about everything and we learned so much from him. The staff at the lodge were so extremely friendly. We felt so pampered. My family also enjoyed seeing Buenos Aires: the city, culture, and the Tango show. It was so nice knowing that we had someone to pick us up and get us to where we needed to be. We added a short trip to Ushuaia before we started our trip from KimKim team and had a greattime, but could have used some expertise. We loved learning about Argentina culture and seeing the unique landscapes of this beautiful country. The gift sent to us when we arrived at our lovely hotel was a wonderful surprise and a great introduction to Argentina

Hotel Reviews

CasaSur Recoleta

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pampa Lodge

San Miguel del Monte

Authenticity & Character

Location

Staff

They really pampered us

Cleanliness & Comfort

It was gorgeous and comfortable

Activity Reviews

Argentina duck hunt & mix bag

San Miguel del Monte

Loved the atmosphere and the hunting

Quality of Experience

Food

Everything was cooked to perfection

Guides, Drivers and Staff

Transport

Gala Tango Dinner & Show

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This is the first time I’ve used a travel agent and absolutely everything ran smoothly. From our driver, Eduardo, in Buenos Aires to our guides Rodolfo in Iguazu and Ramiro in Mendoza, everything ran like clockwork. Our visit to breathtaking Iguazu Falls was fun and informative; on our second day we did a bike and kayak trip with Alejandro and Nadia, and was definitely the highlight of our time in Iguazu. In Mendoza, we had two enjoyable and informative days with Ramiro at several... read more

This is the first time I’ve used a travel agent and absolutely everything ran smoothly. From our driver, Eduardo, in Buenos Aires to our guides Rodolfo in Iguazu and Ramiro in Mendoza, everything ran like clockwork. Our visit to breathtaking Iguazu Falls was fun and informative; on our second day we did a bike and kayak trip with Alejandro and Nadia, and was definitely the highlight of our time in Iguazu. In Mendoza, we had two enjoyable and informative days with Ramiro at several wineries. On our third day, we were supposed to visit Puente del Inca and do a short hike in the Andes, but motion sickness got the best of me and we had to abort those plans on our way up.

Working with Natalia to plan this trip was a pleasure, she was very responsive and provided us with a customized the trip that was exactly what we wanted. We are looking forward to working with Natalia on our next trip to Argentina.

Hotel Review

O2 Hotel Iguazú

Puerto Iguazú

Very nice hotel, great breakfast, great location. Would stay there again.

Authenticity & Character

Relatively new hotel

Location

Walking distance to restaurants, bars, and shopping.

Staff

Very helpful

Cleanliness & Comfort

Clean and comfortable

Activity Review

Uco Valley Wine Country

Mendoza

The wineries are just beautiful. The wine tastings were informative (and delicious). Lunch was also excellent.

Quality of Experience

Beautiful scenery and winery

Food

Outstanding food

Guides, Drivers and Staff

Our guide, winery staff, driver—everyone was helpful and informative

Transport

We had a private driver.