Brazil Travel Agents

All of the transfers and accommodations were fine but we were disappointed in the level of English spoken by the owner/staff at the Tariri Lodge. There weren’t many guests but the majority of the other guests were Portuguese speakers. The guides didn’t always translate everything into English and we frequently had to rely on one of the other guests to translate for us.

We just completed our 8-day trip, covering Rio, Iguazu from Brazil and Argentina sides, and a day in Paraguay. It was a memorable experience. We had been planning this trip for about two months, and Meghan helped fine-tune our itinerary multiple times. Meghan and the Kimkim team were very flexible in accommodating our custom requests. On the day we were supposed to go to Christ the Redeemer in Rio, the weather turned out rainy with poor visibility, so we had to cancel. Meghan worked with the... read more

We just completed our 8-day trip, covering Rio, Iguazu from Brazil and Argentina sides, and a day in Paraguay. It was a memorable experience. We had been planning this trip for about two months, and Meghan helped fine-tune our itinerary multiple times. Meghan and the Kimkim team were very flexible in accommodating our custom requests. On the day we were supposed to go to Christ the Redeemer in Rio, the weather turned out rainy with poor visibility, so we had to cancel. Meghan worked with the tour company to accommodate our tickets for another day and that worked out very well for us. Without her help, it would have been quite a hassle otherwise. The local transportation and bilingual tour guides appointed by Kimkim were great and we didn’t have to stress about safety, convenience of pickups/drops and tour tickets. We usually tour on our own, but this time we made an exception to go with a travel company and we think it was a wise choice. Thank you, Meghan and Team!

Hotel Reviews

Nadai Confort Hotel

Foz do Iguacu

We loved the outdoor pool and hot-spa which helped greatly recovery from tiring tour days. The room service was poor.. took an hour to deliver food twice and also messed up the orders. Breakfast was ok. Rooms were small but clean.

Cleanliness & Comfort

Nice pool

Arena Leme

Rio de Janeiro

Great location - Leme beachfront next to Copacabana. Nice rooftop and bar, though very small pool. Breakfast was ok, but not many choices for everyone in the restaurant. I wish they accommodated more vegetarian options. Rooms were good.

Location

Beachfront

Windsor Florida

Rio de Janeiro

Nice connecting rooms, though no views except buildings. Breakfast was ok. Overall, an average hotel.

Activity Reviews

Argentinean Side Falls & Gran Aventura Boat Tour

Foz do Iguaçu

The Argentinian side of Iguazu is beautiful beyond words. The walkway is serene, and the boat adventure was so fun!

Guides, Drivers and Staff

The boat operator was not bilingual, and his commentary was only in Spanish/Portuguese. English should be mandatory as there are foreign tourists always.

Guide and vehicle at disposal to explore Paraguay

Foz do Iguaçu

The Monday Falls at Paraguay were amazingly beautiful. Do include this in your itinerary even after visiting the mighty Iguazu!

Arrival transfer in Rio de Janeiro

Rio de Janeiro

On time pickup at an odd hour - thank you, for making it safe and convenient.

Exploring the Brazilian Falls

Foz do Iguaçu

A visual treat to eyes .. so many beautiful vista points and then the final stop at the grand Devil's Throat is an unmatched experience.

Day Tour of Sugarloaf Mountain (cable car) and Christ the Redeemer Statue

Rio de Janeiro

I wish we had some visibility at the Sugar Loaf.. it was a blanket of white. It was fun to ride the cable cars. But we overcame that in the Christ the Redeemer part - beautiful beyond words!

Evening Tour to Three Borders Mark (Brazilian side)

Foz do Iguaçu

Nice spot to spend your evening - view of the 3 borders, the show they put on with dancers and drama, and the beautiful monument itself. Relaxing after the day tours of the falls.

Our trip was planned perfectly. Every detail every driver was courteous and timely. Leandro was absolutely fantastic. He would ask is if we wanted more or less time at different stops and was incredibly knowledgeable.
This was our first experience with Kimkim and we will always use this service! Already recommending to friends read more

Our trip was planned perfectly. Every detail every driver was courteous and timely. Leandro was absolutely fantastic. He would ask is if we wanted more or less time at different stops and was incredibly knowledgeable.
This was our first experience with Kimkim and we will always use this service! Already recommending to friends

I’ve travelled all my life and this was the first one that was curated for me. I loved it! I didn’t have a lot of time but it’s a huge country, so I wanted to see as much as possible without having to figure it out for myself and Rachel got it perfectly. On her suggestion I visited the Lencois Maranhenses on the North Atlantic coast which I never would have discovered on my own and yet I’m so glad she guided me there. I had personal boat trips, nature trips in groups and personally, all my... read more

I’ve travelled all my life and this was the first one that was curated for me. I loved it! I didn’t have a lot of time but it’s a huge country, so I wanted to see as much as possible without having to figure it out for myself and Rachel got it perfectly. On her suggestion I visited the Lencois Maranhenses on the North Atlantic coast which I never would have discovered on my own and yet I’m so glad she guided me there. I had personal boat trips, nature trips in groups and personally, all my accommodations were set and there were zero flaws in my transfers or my accommodations. My trip through the Favela in Rio with a climb up Two Brothers was excellent. My Eco-lodge on the Amazon was great, and all my adventures on the coast were also excellent. Rachel was always available for questions and I always felt I could reach out at any hour. Brazil is an amazing country and definitely worth a visit

From start to finish Rachel was incredible. She responded very quickly to all our messages before we booked and then while we were away, she was quick to help with any issues, including delayed flights etc ensuring guides met us at the new times. She ensured all the hotels and guides were appraised in advance of our comprehensive dietary requirements.

While we were away for the last week the weather forecast was dreadful, with thunder and lightning. We spoke to Rachel, she and her... read more

From start to finish Rachel was incredible. She responded very quickly to all our messages before we booked and then while we were away, she was quick to help with any issues, including delayed flights etc ensuring guides met us at the new times. She ensured all the hotels and guides were appraised in advance of our comprehensive dietary requirements.

While we were away for the last week the weather forecast was dreadful, with thunder and lightning. We spoke to Rachel, she and her colleague Paulo, didn’t hesitate to rearrange things for us. They got refunds where they could and re-booked the last part of our trip within 24 hours of the initial conversation about it. They could not have been more helpful, understanding and accommodating. Nothing was too much trouble for them. We were incredibly grateful as it made the last few days of our trip so relaxing and enjoyable.

Rio:
Hotel was nice, staff helpful and the breakfast was good. Plenty of options, including gluten / dairy free products and staff were able to assist with ingredients for other products.
Luis our guide was lovely. Knowledgeable and friendly. He made our tours educational and enjoyable. He mixed humour with information and we always felt very safe with him. His English was excellent and he was very helpful at the airport ensuring we got checked in and staff were able to assist us. Our extra tour with him was a bonus and we enjoyed that given the weather was not conducive to sitting on the beach!
Bike tour: This was the only aspect we were not happy with. The bikes were dreadful. They were very old, unsafe and didn't work properly. The gears kept slipping and the brakes didn't work well. The guide kept cycling off in the distance, not noticing that we had had to stop due to the bikes. He did switch bike with me at one point but it didn't help much as they were all as bad as each other. This spoilt the ride and we had to end it half way through to return the bikes as they were so difficult to ride. We felt as if he had chosen those bikes as the owner was a friend of his rather than they were good quality bikes that would be safe to ride.
We were appreciative of Rachel dealing with the issue swiftly and ensuring we were able to have the extra half day with Luis instead.

Pantanal:
We were disappointed by the condition of the room and dining room at the Pousada Rio Clara. The door handle fell off on the first day and was never fixed. The room itself is probably best described as shabby and in need of attention. There was nowhere to put clothes away, no wardrobe or drawers so we had to live out of suitcases on the floor which is not ideal. The dining room is best described as mess-hall style. The food was reasonable. We had made special requests which weren’t always followed and what was provided was basic and repetitive. It feels as if there is not enough funding, The staff all do multiple jobs on the property and so there are not enough available to ensure things are at a good standard. They are friendly and as helpful as they are able given the difficulties they seem to face.
The guide DJ was great, incredibly helpful, knowledgeable and friendly. We really enjoyed the boat trips most of all. The road safaris are a bit hit or miss as far as seeing animals which can’t be helped.

Foz do Iguazu
We were met by the very lovely Lurdes and the driver. She was so friendly and helpful, always trying hard to help us have the best experience, we were sad to say goodbye to her! She made the whole stay in Foz really special.
The Wish hotel was incredible, a huge property with a mix of property styles for the rooms. A lovely pool area and small pools adjacent to the properties. The restaurant was great, excellent choice of food at the buffet for breakfast, lunch and dinner. Options for gluten free and very helpful staff.
Salvador
The guide was very friendly and helpful, giving advice as to where was and wasn’t safe to go while we were there. He also advised my husband to take off his fine gold chain. This did all make us feel quite vulnerable there as we were obviously tourists. The city was interesting in parts but the deprivation was sad to see.

Prai do Forte
Such a wonderful place to end our trip. Beautiful weather, a lovely hotel with incredibly helpful staff and a very nice local area, in walking distance, and a beautiful beach with white sand, palm trees and water as warm as a bath!

All in all we found that going through KimKim and the local agent worked really well. This was the first time we had used an agent, we usually book everything independently and don't have guides or drivers. We felt this was a really excellent way of travelling around Brazil and would have struggled without Rachel's advice, knowledge and help. We will recommend both KimKim and Rachel to anyone wanting to book!