Kimkim Trip Reviews for Ecuador

4.9
Based on 161 ratings
Read 161 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

This company is the real deal. I was skeptic...
Ecuador | Dec 16 - Dec 30, 2022

Lisa
Lisa T.
Burleson, TX | Reviewed on Jan 04, 2023

This company is the real deal. I was skeptical to use a travel agent to book a trip but I am so glad I did. I found Kim Kim on a Facebook page and decided to give them a try. Matthias communicated with me in a timely fashion and listened to what I wanted and made it happen. We were greeted as we walked out of the airport and from there everything was very close to perfect. We had great hotels; great excursions; great tour guides and food. We felt safe every where we went and could not... read more

This company is the real deal. I was skeptical to use a travel agent to book a trip but I am so glad I did. I found Kim Kim on a Facebook page and decided to give them a try. Matthias communicated with me in a timely fashion and listened to what I wanted and made it happen. We were greeted as we walked out of the airport and from there everything was very close to perfect. We had great hotels; great excursions; great tour guides and food. We felt safe every where we went and could not have asked for a better service.
From Quito to Galapagos to Banos and finally Archidona, it was a Fantastic Vacation! Thank you so much.

10 out of 10, would highly recommend

Hotel Reviews
Kuyana Amazon Lodge
Archidona

The most beautiful hotel I have ever stayed! Amazing It’s kinda scary to get to but so worth the drive.

Authenticity & Character
Staff
Cleanliness & Comfort
The food and staff were amazing. Gorgeous place
Ikala Galapagos Hotel
Puerto Ayora

Great location, friendly staff and clean rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa Alquimia
Quito

Very quaint Was not expecting it to be warm but we got a fan and that was cured.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela

Nice Hotel Close to the airport Provides a shuttle

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Middle of the World
Ecuador

I really enjoyed this visit to both equator destinations.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class
Quito

My son and I did this and loved it. I came home and tried to recreate the potato soup. It turned out famously.

Quality of Experience
Learning new fruits and recipes
Food
Guides, Drivers and Staff
Josue and Alex
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

I love turtles and tortoise so this was a real treat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands

Great snorkeling on Bartolome! Penguins, sea lions, shark, octopus, sting Ray. The boat was great, the staff was amazing, Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scuba Diving - Day Trip from Santa Cruz
Galapagos Islands

The dive company is fantastic. I felt safe and would absolutely recommend them and dice with them again. The only reason it was rated as a 4 is because the water was super cold and visibility was not great. My son really enjoyed the dive on the second day. Schools of sharks and rays.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoning in Baños
Baños

Fun excursion. You do have to hike out but it’s moderate. Great time

Quality of Experience
Guides, Drivers and Staff
Pailón del Diablo Waterfall & Transfer to Archidona
Ecuador

This waterfall is beautiful! Danny was our guide in Banos and he was fantastic. He took such great care of us.

Quality of Experience
Guides, Drivers and Staff
Transport
Rafting Río Jatunyacu
Ecuador

Super fun excursion!

Quality of Experience
Guides, Drivers and Staff
Exploring El Gran Cañon & natural caves
Ecuador

I am out of shape but I still really enjoyed this hike and the waterfall. We did get tired and skipped the cave portion so I can’t comment on them. I would recommend this canyon hike and swim in the pool under the waterfall. Shawn was out guide at the hotel and on this excursion. He was awesome

Quality of Experience
You need to be somewhat in shape to hike this
Guides, Drivers and Staff
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jan 06, 2023

Lisa,

thank you for this wonderful review, I'm very happy to hear that you and Tyler had an unforgettable trip to Ecuador & Galapagos and that your decision to use a travel agent was the right one.

It's also nice to hear that your stay in the rainforest area was an outstanding experience for you; the lodge has sent me some photos of your time there which I would like to share with you through the chat!

Always safe travels,
Mathias

From Guayaquil to Galapagos - History and Wonder at every site
Ecuador | Dec 25 - Dec 31, 2022

Michelle
Michelle L.
Houston, TX | Reviewed on Jan 01, 2023

Our Guayaquil guide, Corina and our driver, were amazing in their historical knowledge of the city and country, flexibility in the moment based on our interests, and steadfast in ensuring our safety. We had an amazing time looking at all of the effigies across the city in preparation for Ano Viejo. Our walk up the 444 steps to Diego Noboa y Arteta was finished w a lovely and delicious lunch. The rest of the week in the Galapagos was equally fun and interesting. Viviana, our guide, met us in... read more

Our Guayaquil guide, Corina and our driver, were amazing in their historical knowledge of the city and country, flexibility in the moment based on our interests, and steadfast in ensuring our safety. We had an amazing time looking at all of the effigies across the city in preparation for Ano Viejo. Our walk up the 444 steps to Diego Noboa y Arteta was finished w a lovely and delicious lunch. The rest of the week in the Galapagos was equally fun and interesting. Viviana, our guide, met us in Balstra and escorted us to Santa Cruze, all the while explaining the history of the islands, the economy, the differences between the mainland and islands, and of course introduced us to many amazing animals and sites from land iguanas to gigantic tortoises in their natural habitat. Seeing the evolution of various tortoises who come from other islands where they have different vegetation was spectacular. Thank you to the whole team for a truly eye-opening trip!!!!

Hotel Reviews
Oro Verde Guayaquil
Guayaquil

This is a lovely, modern, clean hotel with all of the amenities, including almond milk for those dairy-free concerned. There are different restaurants and a cafe to choose from. We actually switched hotels to stay here because it was so nice.

Authenticity & Character
Location
In the heart of Guayaquil
Staff
All went above and beyond to welcome us
Cleanliness & Comfort
Exe Galería Man-Ging
Guayaquil

Very basic, but clean if you need somewhere to stay and you arrive late at night and don’t want to pay for amenities that you won’t use. The artwork in the halls is a bit overwhelming though and it’s a bit dark.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sir Francis Drake
Puerto Ayora

This was an unfortunate experience. The hotel appeared dirty and not well maintained so as soon as we checked in, we asked our guides to transfer us somewhere else.

Cleanliness & Comfort
Gran Hostal Tintorera
Isabela

This was a clean and family friendly hotel, but very basic. Appears to cater to the Ecuadorian mainland guests because nobody spoke English. But it was absolutely clean! And they were friendly so if you are ok w bare bones, it is just fine and very authentic.

Authenticity & Character
Breakfast was cooked and served right in front of you on the outdoor stove.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guayaquil City Tour - Free afternoon
Guayaquil

The tour of the effigies was amazing. Corina’s knowledge about the history of the city and country and the economics of both, was really helpful. We loved the whole tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Galapagos: Santa Cruz Highlands & Charles Darwin Research Station
Galapagos Islands

Viviana was amazing! The tortoises, the Charles Darwin center, it all was terrific.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Speedboat to Isabela Island & Wildlife on Las Tintoreras Islet
Galapagos Islands

The speedboat was fine though it would have been a little nicer on a larger boat where we could have walked around or had lunch. The guide and tour of Las Tintoreras was fine though I think it would have been better as a private tour instead of a large group. Also, the guide was very nice but didn’t appear to understand English very well as she couldn’t answer questions as much as tell us information.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Los Tuneles
Galapagos Islands

This might have been better if we had not been snorkeling the day before and it wasn’t the 7th boat ride we had taken.

Quality of Experience
Food
They made me a GF lunch which was amazing!
Guides, Drivers and Staff
Transport
Transfer to Airport on Baltra Island
Puerto Ayora

Our guide Julio was terrific!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Jan 07, 2023

Hello Michelle!

Thank you so much for your kind review, I am so happy that you loved the Galapagos Islands. and I truly appreciate the feedback, since it is the perfect chance to tweak and better the services that local providers offer for all of our travelers!

I wish you all the best!
Warm hugs from your local friend,
Alvaro

Ecuador 😊
Ecuador | Dec 19 - Dec 28, 2022

J
Jamie M.
Winter Park, FL | Reviewed on Dec 29, 2022

Where to start and what to say is not easy because words can’t necessarily do justice to how amazing of a trip was planned for us and the excellent treatment we received from both our trip planner Linda and our stellar tour guide Milton!
From the very start what made KimKim standout was how effective and efficient Linda was in communicating back and forth to understand what Stephanie and I were looking for in an experience. Linda surpassed all our expectations with the itinerary and the... read more

Where to start and what to say is not easy because words can’t necessarily do justice to how amazing of a trip was planned for us and the excellent treatment we received from both our trip planner Linda and our stellar tour guide Milton!
From the very start what made KimKim standout was how effective and efficient Linda was in communicating back and forth to understand what Stephanie and I were looking for in an experience. Linda surpassed all our expectations with the itinerary and the details that went into each day to make sure we got to enjoy a range of activities. Linda constantly checked on with us during the trip too in order to make sure everything was beyond satisfactory showing an awareness to go above and beyond…even with a surprise visit in person to give it the personal touch!!
For anyone that gets lucky enough to book a trip through Linda you will feel privileged!!
Milton as a tour guide only elevated our trip from there and his personality, photography skills, knowledge of the respective areas we visited, enthusiasm and ability to understand speaking English made it a SUPERB holiday!!! There’s sincerely not enough positive we can share about Milton in a review!!!
Two things comes to mind for anyone taking time to read this…one is Ecuador is incredible and is the most diverse and characteristic country this well travelled couple has been to and secondly you WILL want to ONLY book through Linda with KimKim. No matter if the investment is higher than other operators…the decision will be the best decision you could make for yourself!!!!

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Dec 29, 2022

Jamie, thank you so much for your fabulous review! It was a pleasure to help you build your itinerary that led you through the Andes and the Amazon foothills. I am happy to hear that you've enjoyed the diversity and beauty of Ecuador, and that you were happy with Milton as your guide! I will forward your kind words and excellent review to him :)
Hopefully you can come back to Ecuador one day - maybe to visit the Galapagos Islands?
We will welcome you here with open arms!
All the best for you and Stephanie,
Linda

We had such a great experience with KimKim!
Ecuador | Jun 17 - Jun 30, 2022

Kelly
Kelly B.
San Diego, CA | Reviewed on Dec 20, 2022

We had such a great experience with KimKim! The local guide and driver they connected us with were amazing. We felt like family at the end of the trip! In the time leading up to the trip, I worked closely with Tatiana to get our itInerary perfect and she was very receptive to listening to what we wanted to do and making all of the changes. We had to leave Ecuador unexpectedly due to political unrest and our amazing guide and driver got us out safely and we were so grateful to have them!

Local specialist: Tatiana Mejia

Ecuador is an incredible country and I feel s...
Ecuador | Nov 30 - Dec 6, 2022

Maria
Maria Y.
East Tremont, NY | Reviewed on Dec 17, 2022

Ecuador is an incredible country and I feel so lucky to have visited !! Everything was so wonderfully organized and Alvaro’s dedicated planning made the trip so enjoyable. Each morning we were picked up and shown another incredible part of the country. Highly recommend working with them. Ecuador is such a richly diverse country I would recommend being clear what kind of activities you enjoy (hiking vs relaxation vs cultural activities) etc so the guides may specifically tailor your experience... read more

Ecuador is an incredible country and I feel so lucky to have visited !! Everything was so wonderfully organized and Alvaro’s dedicated planning made the trip so enjoyable. Each morning we were picked up and shown another incredible part of the country. Highly recommend working with them. Ecuador is such a richly diverse country I would recommend being clear what kind of activities you enjoy (hiking vs relaxation vs cultural activities) etc so the guides may specifically tailor your experience to your interests.

Hotel Reviews
Ikala Quito Hotel
Quito
Sisakuna Lodge
Mindo
Location
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Charming, clean, and cozy place to stay !! Highly recommend !!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta
Activity Reviews
Hotsprings in Termas de Papallacta
Ecuador
Colonial Quito City Tour & Mitad del Mundo - Middle of the World
Quito
Cloudforest of Mindo & Return to Quito
Mindo
Otavalo Market - Cooking Class - Quito
Ecuador
Horseback in Hacienda in Cotopaxi National Park
Ecuador
Quilotoa Lagoon - Papallacta
Ecuador
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Dec 19, 2022

Hello Maria!

Thank you so much for such a beautiful review. You were able to enjoy so many places in the Ecuadorian Andes.

I will be looking forward to having you again in heart of the world: Ecuador

Warm hugs,
Alvaro

Our trip to Ecuador for our honey moon was in...
Ecuador | Nov 25 - Dec 8, 2022

K
Kayla H.
Canada | Reviewed on Dec 15, 2022

Our trip to Ecuador for our honey moon was incredible. We were incredibly impressed with every detail from the transport, the food, the scenery and our guides. The overall experience was just one we will never forget. Upon landing in Quito we were greeted by our amazing tour guide Pablo who spent the next 6 days giving us basically our own private tour across the mainland of Ecuador and the amazing Amazon rainforest. He was so knowledgeable and accommodating and we learned so much!!

We... read more

Our trip to Ecuador for our honey moon was incredible. We were incredibly impressed with every detail from the transport, the food, the scenery and our guides. The overall experience was just one we will never forget. Upon landing in Quito we were greeted by our amazing tour guide Pablo who spent the next 6 days giving us basically our own private tour across the mainland of Ecuador and the amazing Amazon rainforest. He was so knowledgeable and accommodating and we learned so much!!

We went to Galápagos Islands for the end of our trip and again we were taken back by our experience. We absolutely loved our time here. Our lovely tour guide Ricardo greeted us in the Baltra airport and guided us to the beautiful island of Santa Cruz and from there we spent a couple days touring that island and then taking a boat to islabella island for a few days.

Our experience in Ecuador will be a trip that will be hard to top, and we truly think it should be on top of everyone’s bucket list!!!

We can’t thank Kim Kim travel enough for everything and being so accommodating (i failed to previously mention that our flight got cancelled and we almost missed a full day but Juan reorganized everything and we were able to still hit every activity on our itinerary).

Hotel Reviews
Ikala Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa
Authenticity & Character
Location
Close to downtown and close walking distance, right across from a waterfall and hot springs
Staff
Cleanliness & Comfort
Local specialist: Juan Orozco
Juan
Juan Orozco
Local specialist in Quito | Reviewed on Dec 16, 2022

Dear Kayla,

Thank you very much for taking the time to share such an incredible comment with us, we are really glad that you and Stephen enjoyed your trip to the fullest. We wait for you in a next opportunity here in Ecuador. A big hug from sunny Quito.

Juan :)

Well-planned trip with knowledgeable and fun guide
Ecuador | May 10 - May 23, 2022

R
Rebecca K.
Philadelphia, PA | Reviewed on Dec 13, 2022

Everything about this trip was wonderful! Mathias helped us plan the agenda to suit our needs and was very responsive to all of our questions. Sebastian was a knowledgeable and fun guide who introduced us to his country. Every day was full of fun and interesting activities catered to us. They even helped us plan two different tracks of activities in a day - some for those of us who preferred a more active day and others for those of us who didn't. Highly recommend! read more

Everything about this trip was wonderful! Mathias helped us plan the agenda to suit our needs and was very responsive to all of our questions. Sebastian was a knowledgeable and fun guide who introduced us to his country. Every day was full of fun and interesting activities catered to us. They even helped us plan two different tracks of activities in a day - some for those of us who preferred a more active day and others for those of us who didn't. Highly recommend!

Activity Review
Cooking Class
Quito

A fun cooking class that met our dietary needs and gave us some fun ideas for things to cook at home!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jan 06, 2023

Hi Rebecca,

thanks for your nice feedback on your tour across Ecuador with us! I'm glad that you and your fiancee were able to join your parents on this trip, and that we could make this a memorable trip for all of you, with activities adapted to everyone's taste.

See you soon in Ecuador for exploring the many other unique places this country has in store!

All the best,
Mathias & the Authentic Ecuador team

Amazing Cuyabeno experience!
Ecuador | Nov 28 - Dec 1, 2022

Joey
Joey D.
San Jose, CA | Reviewed on Dec 13, 2022

What a team!
I first had multiple conversations with Daniel, and then Alvaro and Daniela came on board to help me!
I made their life pretty hard with my many changes of plans, but they kept their professionalism with me and continued helping me till the last minute.
Everything was super nicely organized, they chose the best lodge for me in Cuyabeno and had it all planned out from start to finish!
I would recommend Kimkim to everyone who comes to Ecuador and will definitely talk about my... read more

What a team!
I first had multiple conversations with Daniel, and then Alvaro and Daniela came on board to help me!
I made their life pretty hard with my many changes of plans, but they kept their professionalism with me and continued helping me till the last minute.
Everything was super nicely organized, they chose the best lodge for me in Cuyabeno and had it all planned out from start to finish!
I would recommend Kimkim to everyone who comes to Ecuador and will definitely talk about my experience for many years to come, hoping to renew the experience soon!!
Warm warm thank you for Daniela who has done amazing job with me. Up to coming on Sunday to the office to take care of my luggage ❤️❤️❤️

Hotel Review
Nicky Amazon Lodge
Cuyabeno Wildlife Reserve

Best guides. Best food I’ve had in all Ecuador! I even asked the Chef Fredi to make a book! I’d buy it in a heartbeat! Best shower I’ve had comparing to other hostels in Quito! You’d think hot water or water pressure would be an issue, oh no! It was perfect!! Activities are amazing, vibe is awesome, people are friends for life now! I can’t believe this place exist!

Authenticity & Character
The non modern word touch, you feel the experience
Location
Everything!!!!
Staff
Carlos, Fredi, Rom and Evi!!
Cleanliness & Comfort
It’s clean! Thanks to Carlos!
Activity Reviews
Welcome to the Jungle! Entering Cuyabeno Wildlife Reserve
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Indigenous Community, Laguna Grande, & Igapó
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Adventure in the Amazon
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Dec 13, 2022

Hola Joey!

It was so much fun to work together on creating the perfect journey to Cuyabeno Wildlife Reserve. Everyone on my team is so happy that you enjoyed your time and left Ecuador with everlasting memories.

Warm hugs!
Alvaro

Ecuador and the galapagos islands
Ecuador | Nov 25 - Dec 8, 2022

S
Stephen W.
Canada | Reviewed on Dec 12, 2022

Our trip to ecuador and the galapagos islands was incredible. Our planner Juan allowed customization of the trip to be easy and well communicate.

Our flight to ecuador got canceled and rescheduled for the next day, after contacting Juan about this he ensured me that the driver will be there at the new time and our first day activities would be rescheduled throughout or 14 day trip so we wouldn't miss anything 👌

Highly recommend kimkim, was our first time and we will be using them again... read more

Our trip to ecuador and the galapagos islands was incredible. Our planner Juan allowed customization of the trip to be easy and well communicate.

Our flight to ecuador got canceled and rescheduled for the next day, after contacting Juan about this he ensured me that the driver will be there at the new time and our first day activities would be rescheduled throughout or 14 day trip so we wouldn't miss anything 👌

Highly recommend kimkim, was our first time and we will be using them again in the new year ! All activities and meals were excellent. Our tour guide Pablo in ecuador and Ricardo in galapagos were amazing and very knowledgeable. Five stars !

Ecuador and galapagos as a trip was truly unbelieve such a diverse vacation, seen and experienced alot !
Thanks again kimkim

Hotel Reviews
Ikala Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Yacuma First Day
Tena
Quality of Experience
R
Food
Learned and seen so much, enjoyed it all People here are amazing and provide everything you would hope for in the Amazon
Guides, Drivers and Staff
Transport
Local specialist: Juan Orozco
Juan
Juan Orozco
Local specialist in Quito | Reviewed on Dec 13, 2022

Dear Stephen,

Thank you very much for your great comment, it was really a pleasure to help you, and I am very happy that you enjoyed our beautiful country. We are waiting for you in a next opportunity, enjoy your day very much.

A big hug from UIO!!

Linda is the best!!
Ecuador | Nov 25 - Dec 9, 2022

D
Debby D.
Canada | Reviewed on Dec 11, 2022

Linda did an amazing job of planning our trip to Ecuador and the Galapagus Islands.
We had 10 days in Ecuador and everything was perfectly coordinated. Pickup, drop offs, detail of the tours and admissions were all taken care of and detailed out in our itinerary. We had Christian as a guide and Guillermo as a driver and they were exceptional. Christian was extremely knowledgeable of all aspect of Ecuador and was great at giving us details of how long a drive we would have, where to buy... read more

Linda did an amazing job of planning our trip to Ecuador and the Galapagus Islands.
We had 10 days in Ecuador and everything was perfectly coordinated. Pickup, drop offs, detail of the tours and admissions were all taken care of and detailed out in our itinerary. We had Christian as a guide and Guillermo as a driver and they were exceptional. Christian was extremely knowledgeable of all aspect of Ecuador and was great at giving us details of how long a drive we would have, where to buy snacks and punctual for all pickups and drop offs.
When we went to the Galapagos for our last 4 days we did not get the same level of detail that we had come to expect after being with Christian. The Galapagos part was still good but we did have to ask for information and weren't always given enough details. ex. Halfway through a 5 km hike we were told there were no bathroom and the length of the hike. We would still highly recommend Linda and Kim KIm for travel to Ecuador. Linda went above and beyond to adjust our itinerary before we left to be exactly what we wanted. She is exceptionally good at her job! If Linda is available to plan your trip she will do an excellent job for your Ecuador travel.

Hotel Reviews
Posada del Mar
Puerto Ayora

Carlos will go out of his way to make sure your stay is perfect. Great little hotel close to everything.

Authenticity & Character
Nice balcony with a sea view
Location
Close to restaurants
Staff
Carlos is exceptional
Cleanliness & Comfort
Luxva Hotel Boutique
Guayaquil

Very secure location in a beautiful ex residential building

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Jose de Puembo Quito Airport, an Ascend Hotel Collection
Puembo, Quito

Great location, close to airport for early morning flights!

Authenticity & Character
Location
close to airport
Staff
Cleanliness & Comfort
La Floresta
Baños

Beautiful hotel in the centre of Banos. Close to lots of restaurants with a nice restuarant.

Authenticity & Character
Location
close to lots of restaurants
Staff
Cleanliness & Comfort
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Nice enough grounds but the hotel could use a little updating. It seems to be run by the owner and his son. Food was pretty good but with a limited menu.

Authenticity & Character
interesting grounds with lots of animals
Location
far from anything else
Staff
Cleanliness & Comfort
it seems to be in need of some updating and care
Casa Joaquín
Quito

Excellent hotel with great staff. Fransisco was very helpful and friendly.

Authenticity & Character
Location
Staff
Franscisco was exceptional
Cleanliness & Comfort
Indio Inn
Otavalo

Nice enough hotel right on the main street. Rooms were very small with no outside window and faced the centre of the hotel. Food was only available for breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hosteria La Andaluza
Riobamba

Beautiful historical hosteria

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta

Amazing hotel with hot springs right on your doorstep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit to another uninhabited island
Galapagos Islands

Didn't see anything really different and not a great snorkelling experience. Just snorkelled on the beach and didn't see much.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Hike to Tortuga Bay & Free Afternoon
Galapagos Islands

The actual beach was beautiful but the details of the hike were not provided. We were told halfway through the 5km walk to the beach that there are no bathroom facilities or restaurants or places to stop along the way. It would have been nice to be made aware of this to ensure that we brought sufficient water and snacks for the 4 hour hike. We ended up taking a boat back for additional costs as some of our group could not make the hike back in the heat without food or water.

Quality of Experience
Provide information before the start
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands

Great snorkelling. Saw lots of sealife and great guide while snorkelling. Alejandro swam with us and pointed out a lot of fish and other sealife that we may have missed. Food was good and the boat was comfortable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chimborazo Volcano & Transfer to Papallacta
Ecuador

Definitely not for the faint of heart. So glad we actually made it to the second refuge stop. 5000 + meters above sea level with snow on the ground.

Quality of Experience
Guides, Drivers and Staff
Transport
Baños & the Avenue of Waterfalls
Baños

One of the must see sights of Ecuador. Great little hike and amazing views!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Activities in Baños & Transfer to Riobamba
Ecuador

Interesting drive and the swing was incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class
Quito

Awesome cooking class. Great food and it was a fun thing to do on our first day in Ecuador!

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Springs of Papallacta
Ecuador

Perfect end to our day! Great hotel with hotsprings right outside your bedroom door.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Dec 16, 2022

Hi Debby,
thank you so much for your kind and detailed review! I am happy to hear that you have enjoyed your time here in Ecuador - especially on mainland Ecuador with Cristian and Guillermo. I will forward your amazing feedback and your kind words to them!
Thanks as well for sharing more information about the parts of your tour that didn't work out perfectly - this helps us to improve our service even more and to take care of these aspects for future tours and travelers. We will make sure... read more

Hi Debby,
thank you so much for your kind and detailed review! I am happy to hear that you have enjoyed your time here in Ecuador - especially on mainland Ecuador with Cristian and Guillermo. I will forward your amazing feedback and your kind words to them!
Thanks as well for sharing more information about the parts of your tour that didn't work out perfectly - this helps us to improve our service even more and to take care of these aspects for future tours and travelers. We will make sure to brief all the guides and to share more detailed information about every part of the activity so that all of our guests are well prepared.
Thanks again for visiting Ecuador and for traveling with us, and I wish you and Lisa safe travels to Argentina (if you go)!
Big hugs for you and the rest of the group,
Linda

My friend and I had the best time in Ecuador ...
Ecuador | Nov 30 - Dec 6, 2022

Shelby
Shelby E.
Denver, CO | Reviewed on Dec 11, 2022

My friend and I had the best time in Ecuador thanks to kimkim! When my friend had to delay her arrival by a day last minute, Alvaro and Daniela helped us change our itinerary the day before we were scheduled to arrive in country after presenting multiple options for us to chose from. Daniela went above and beyond by spending the day with me before my friend arrived late by taking me to Teleferico and a market. Our guide Danny was great and enjoyable to spend the week with. Our favorite parts... read more

My friend and I had the best time in Ecuador thanks to kimkim! When my friend had to delay her arrival by a day last minute, Alvaro and Daniela helped us change our itinerary the day before we were scheduled to arrive in country after presenting multiple options for us to chose from. Daniela went above and beyond by spending the day with me before my friend arrived late by taking me to Teleferico and a market. Our guide Danny was great and enjoyable to spend the week with. Our favorite parts of the trip were hiking Quilotoa, a cooking class in Otavalo, and the Papallacta hot springs. The trip was seamless and very convenient for us as we both had limited time to spend planning a trip. Kimkim handled everything! Would definitely recommend to friends and family. Can’t wait to book our next adventure with kimkim!

Hotel Reviews
Ikala Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Dec 11, 2022

Hello Shelby!

So happy to read such a wonderful review and that you were able to explore Ecuador! I will make sure to convey your beautiful words to everyone involved in your journey.

Looking forward to having you back for yet another great adventure in the middle of the world!

Warm hugs,
Alvaro

12 days in Ecuador
Ecuador | Nov 7 - Nov 18, 2022

Vivian
Vivian Z.
Fresh Meadows, NY | Reviewed on Nov 29, 2022

We had an amazing 12 days tour in Ecuador. the beautiful landscapes around the highlands of the Andes, the adventure in Amazon rainforest basin and also the wonderful close look at diverse societies. we stayed 4 days 3 nights in La Selva Lodge, it is a nice place , suitable for most of travelers who are interested in adventure in Yasuni national park. From Quito to Cuenca, we visited some famous Catholic churches and most of the great places like Cotopaxi national park, Quilotoa Lake, the... read more

We had an amazing 12 days tour in Ecuador. the beautiful landscapes around the highlands of the Andes, the adventure in Amazon rainforest basin and also the wonderful close look at diverse societies. we stayed 4 days 3 nights in La Selva Lodge, it is a nice place , suitable for most of travelers who are interested in adventure in Yasuni national park. From Quito to Cuenca, we visited some famous Catholic churches and most of the great places like Cotopaxi national park, Quilotoa Lake, the ruins of Ingapirca and Cacha, a small town in Chimborazo province. Our guide Danny is very knowledgeable, he introduced everything in detail and explained clearly, it left a strong impression us on us about the lives of the indigenous people. all accommodation we stayed were so fantastic with delicious meals, tasty beverage and nice views. we'd like to say thank you to Mathias, he's so helpful, and help us made this trip unforgettable. we will appreciate KIMKIM to connect travel specialist, local tour guides and independent travelers together, and make travelling around world so easy.

Hotel Reviews
La Casona de La Ronda
Quito

the room is clean, the staff is very friendly, the breakfast and dinner is so delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Selva Lodge
Yasuní National Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda La Cienega
Cotopaxi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
historic hacienda, worth to stay and take around and enjoy the great views
Hacienda Abraspungo
Guano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
the room is super clean, the staff is very friendly and the meal is delicious.
Hotel Boutique Santa Lucía
Cuenca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de las Peñas Siglo XXI
Guayaquil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Quito City Tour
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Observation Tower, Rainforest hikes, Night Canoe Ride
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Parrot Clay Lick, Jungle hikes
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Last rainforest activities, Transfer to Coca & Arrival to Quito
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Cotopaxi National Park
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visiting Quilotoa Lagoon & Transfer to Riobamba
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Community of Cacha
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Cacha - Ingapirca - Cuenca
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Cuenca - Cajas National Park - Guayaquil
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Nov 29, 2022

Dear Vivian,

thanks a lot for your comments, the entire team is happy to hear that you enjoyed this tour across Ecuador that we put together last minute!
And even though you have gotten a good insight into quite a few regions of the country already (Andes, rainforest, coastal lowlands), there is still much left to discover for you on a second trip to Ecuador - first and foremost the Galapagos Islands!

So see you soon in Ecuador,

All the best,
Mathias

15 days exploring Ecuador
Ecuador | Nov 4 - Nov 20, 2022

Autumn
Autumn J.
Grant, MI | Reviewed on Nov 26, 2022

I can’t tell you how perfectly our custom-made Ecuador itinerary turned out! Linda, our travel specialist, was incredible. She not only helped us to plan an itinerary that suited our family perfectly, but she also provided exceptional support while we were on our journey. Our luggage took 8 days to arrive in Quito after we did, and Linda went above and beyond our expectations, communicating with the airport, and ultimately personally shipping our bags from Quito to meet us in Cuenca!... read more

I can’t tell you how perfectly our custom-made Ecuador itinerary turned out! Linda, our travel specialist, was incredible. She not only helped us to plan an itinerary that suited our family perfectly, but she also provided exceptional support while we were on our journey. Our luggage took 8 days to arrive in Quito after we did, and Linda went above and beyond our expectations, communicating with the airport, and ultimately personally shipping our bags from Quito to meet us in Cuenca! Alejandro, our driver, was also an integral part of the perfection of our vacation. We spent hours and hours in the car with him, but this became one of our favorite parts of the journey as Alejandro spent the time teaching us. During our travel time we learned about Ecuador’s history, culture, diversity of microclimates, and more!

All of the locations we chose to spend a few days at were amazing, but I think we all agree that Mindo was our favorite. In Mindo we were able to both explore a small Ecuadorian town and a myriad of cloud forest experiences.

Thank you Linda and Alejandro! I won’t hesitate to recommend your services ❤️

Hotel Review
Sisakuna Lodge
Mindo

Sisakuna Lodge is beautiful! The grounds are gorgeous and the staff took exceptional care of us. I wouldn’t change a thing.

Authenticity & Character
Beautiful gardens, local birds and butterflies abound, staff seemed to really enjoy each other and were super friendly with us as well.
Location
Just on the edge of town. Perfect for exploring the town, but also quite tranquil.
Staff
Friendly, smiling, helpful
Cleanliness & Comfort
Super clean and had everything we needed
Activity Reviews
Photo Stop at Cajas National Park
Ecuador

Beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring El Gran Cañon, natural caves & chocolate making
Archidona

El Gran Cañón hike was wonderful! It was quite challenging due to the mud and steepness if the environment, but so worth it! The chocolate making was really fun and delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Nov 26, 2022

Hi Autumn,
thank you so much for your kind words and your excellent review! I was really sorry about the hassle with your luggage (and I was more than happy to assist as best as I could during that time), but I can see that nevertheless you were able to enjoy your time here in Ecuador :)
Please send your Dad and brother my best wishes!
Big hugs for the three of you,
Linda

10 days in Mainland Ecuador
Ecuador | Nov 11 - Nov 20, 2022

Minda
Minda H.
Maple Grove, MN | Reviewed on Nov 23, 2022

Lucia put together a trip that hit all the things we wanted to experience. Our guide and driver, Sebastian was terrific. He was a cautious driver and an entertaining, knowledgeable guide. We enjoyed things that weren't on the itinerary, like dropping into his grandfather's bakery for a taste treat. We also enjoyed the interaction with some indigenous communities and checking out local cuisine. Besides being a beautiful country, the people of Ecuador are warm and welcoming.

Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Reviewed on Nov 23, 2022

Hola Minda, Gary and Nathan!
It is great to read all this :)
I am so glad you had a great time here in Ecuador!
I will share this with Sebastian, I know he will be so happy with this. Thank you so much for trusting us to organize this great adventure. We will be waiting for you to come back, I am sending you a big hug all the way to the US.

Best Regards From the Middle of the World,
Lucia.

Milton was our guide and he was always attent...
Ecuador | Nov 12 - Nov 19, 2022

Andrea
Andrea R.
Baltimore, MD | Reviewed on Nov 20, 2022

Milton was our guide and he was always attentive, informative , and patient. Was an absolute pleasure to be around and always made us feel comfortable i cannot praise this guide enough he really is an amazing human being who is passionate about his work and gives beyond what is expected. We visited quito, quotopaxi and banos. We were a group of three with different tastes but we absolutely loved every place and every single activity. My personal favorite (if i had to choose) was the middle of... read more

Milton was our guide and he was always attentive, informative , and patient. Was an absolute pleasure to be around and always made us feel comfortable i cannot praise this guide enough he really is an amazing human being who is passionate about his work and gives beyond what is expected. We visited quito, quotopaxi and banos. We were a group of three with different tastes but we absolutely loved every place and every single activity. My personal favorite (if i had to choose) was the middle of the earth( the real one) and the huge swing in banos and the hot springs and pavilion del diablo and the canyoning.

Hotel Reviews
Isla de Baños
Baños
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Breakfast
Vieja Cuba
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Breakfast
Activity Reviews
Quito City Tour
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the "Middle of the World"
Ecuador
Quality of Experience
Food
Salsa de aji was the best here
Guides, Drivers and Staff
Transport
Canyoning in Baños
Baños
Quality of Experience
As
Guides, Drivers and Staff
Transport
Teleferico
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Baños & the Avenue of Waterfalls
Baños
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to Quilotoa Lagoon & Transfer to Baños
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Cotopaxi National Park
Ecuador
Quality of Experience
No
Food
Guides, Drivers and Staff
Transport
Cooking Class
Quito
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Nov 21, 2022

Hi Andrea,

I am very happy to hear that the three of you have enjoyed your time here in Ecuador! I will forward your excellent review to Milton, he will also be very happy to hear that you liked the places you visited and the activities you participated in.
I hope that one day you can come back and discover more regions of Ecuador!

All the best for you, Rozzey, and Katherine,
Linda

This trip was an absolute blast and made so e...
Ecuador | Mar 25 - Apr 1, 2022

Kathleen
Kathleen W.
Smyrna, GA | Reviewed on Nov 19, 2022

This trip was an absolute blast and made so easy to plan with Daniel's help! It was really neat that we got to meet him upon arrival too :).

Everything was exactly as advertised and having our own guide/transportation the whole time was a HUGE plus. Our guides were very knowledgeable and awesome as being flexible if we wanted to try something else. We got to do so many awesome things and it was all fairly affordable - great quality all around. We especially liked our hotel in Quito that... read more

This trip was an absolute blast and made so easy to plan with Daniel's help! It was really neat that we got to meet him upon arrival too :).

Everything was exactly as advertised and having our own guide/transportation the whole time was a HUGE plus. Our guides were very knowledgeable and awesome as being flexible if we wanted to try something else. We got to do so many awesome things and it was all fairly affordable - great quality all around. We especially liked our hotel in Quito that was really like a cute B&B. The breakfast was delicious and the staff was awesome with recommendations.

I would 100% recommend KimKim for travel trips and I'm currently working on planning my next trip with them!

Hotel Reviews
Kitu Hotel
Quito

This was such a neat experience! They had yummy breakfast and it was nice to know that it would all be ready for you. The staff was also incredibly helpful with any questions we had and they provided amazing recommendations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Isla de Baños
Baños
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

This hotel is definitely tucked away - which is normally great and relaxing. We were the only ones staying at the hotel so we had the chance to scare ourselves and each other a little bit :P. The rooms were nice and having the heated blankets was a big plus too! I liked the common area with the sunken in bench seating area. We had a very nice relaxing evening hanging by the fire and just visiting with each other.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pailon del Diablo - Baños - Quito
Baños

I really liked Banos a lot! We got to explore the city one night and had a good time dancing and went to the best hole in the wall restaurant. The waterfall was also VERY impressive

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Expedition to Mindo Cloud Forest
Quito

This was so neat with the trolleys going across the rainforrest! it was beautiful and really cool to see the waterfalls and mountains.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quilotoa Lagoon - Baños
Ecuador

This spot was an incredible sight! It was definitely a HIKE. Originally we were going to take the burros back up the mountain after hiking down.....mine freaked out and I was thrown off. It didn't seem like the guides had the best handle on the animals. So I ended up hiking back up the mountain...it is STEEP! It's not undoable but it was definitely a trek and you'll need at least 1.5 hrs (and we were really trying to move fast up the hill to meet our friends who's burros didn't freak out). Besides all that drama the Lagoon is extraordinary and the pictures don't do it justice. 1000% recommend seeing it.

Quality of Experience
Food
We didn't really eat food at this location
Guides, Drivers and Staff
Transport
Local specialist: Daniel Larrea

Jacky: professional, enthusiastic, engaged, knowledgeable!
Ecuador | Oct 13 - Oct 19, 2022

Renee
Renee E.
Canada | Reviewed on Nov 03, 2022

Jackie was a complete delight to work with. She was knowledgeable, professional, enthusiastic, and totally engaged with us as clients. We had booked a Galapagos cruise directly with a cruise tour operator, pre-Covid, and then worked with Jackie to set up a land portion for us at various haciendas in the highlands. We ran into numerous cancellations with the cruise, including one that happened *while we were in transit* to Ecuador. Although it was not her problem to solve, Jackie took the time... read more

Jackie was a complete delight to work with. She was knowledgeable, professional, enthusiastic, and totally engaged with us as clients. We had booked a Galapagos cruise directly with a cruise tour operator, pre-Covid, and then worked with Jackie to set up a land portion for us at various haciendas in the highlands. We ran into numerous cancellations with the cruise, including one that happened *while we were in transit* to Ecuador. Although it was not her problem to solve, Jackie took the time to talk with the less-experienced agency now in charge of that, and it was *only* through her intervention and advice that we had a Galápagos experience on par with the one we had originally booked with a now-defunct company. Her initiative to help us with the very stressful cruise situation showed a level of professionalism and client engagement that was truly above and beyond the call of duty. Our driver and guide for the land portion, Dario, was exceptional — his knowledge was simply remarkable. We particularly liked the Hacienda Cienega (truly superb) and Hacienda Pinsaqui. Jackie arranged for a several surprises that were memorable for different reasons, including a visit to an indigenous community and an opportunity for horseback riding at another hacienda. In closing, we came to feel a great sense of trust in Jackie as someone who had both the experience and empathy to make our Ecuador experience quite remarkable. And when arranging things from far away, trust in the person you are working with locally is paramount.

Hotel Reviews
Hacienda La Cienega
Cotopaxi

Hacienda La Cienega is simply a stunning place. Steeped in history. Amazing staff and food. I would recommend staying more than a single night (we didn’t wish to leave!) and using it as a base to explore the area.

Authenticity & Character
Words cannot describe how utterly stunning it is.
Location
Convenient for day trips out, with a driver.
Staff
Cleanliness & Comfort
San Jose de Puembo Quito Airport, an Ascend Hotel Collection
Puembo, Quito

We stayed here for two nights to recover from a vert long trip down, and because we we’re starting a tour of the highlands (so it didn’t make sense to stay in Quito at that time). Recommended by Jackie, our Kimkim agent. We felt delighted in the Ecuadorian feel of the common areas, rooms, and grounds. Its atmosphere belies the notion that it is an “airport hotel” — it was originally something else and its property includes adjacent farms land., which guests can walk through. The immediate property had stunning gardens, complete with a few wandering llamas on the grounds. I it was a magical place to experience upon arriving. If your immediate plans are to explore regions outside of Quito, we *highly* recommend staying here.

Authenticity & Character
The Ecuadorian feel of the common areas and rooms, gardens and the paths for guest through the adjacent farm and pasture lands. A fantastic place to land upon arrival in Ecuador.
Location
Outside of the city and therefore convenient for immediate arrival in Ecuador, especially if arriving late and/or taking off for explorations outside of Quito.
Staff
Cleanliness & Comfort
Hacienda Pinsaqui
Otavalo

This is a lovely hacienda with exceptionally lovely gardens, and a walking path through them and property at large. The common areas were especially nice. Although we were there just as a couple, we were invited to attend welcoming receptions for larger groups (10 or so) that were also staying there. The reception included music from a local Ecuadorian group, Ecuadorian drinks and snacks, and a bit of history about the place. Recommend getting the largest rooms or suites available.

Authenticity & Character
Location
Useful for excursions planned by our kimkim agent.
Staff
Management was very engaged and approachable.
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

My husband liked it well enough, but I didn’t. The road to get there is horrible and long—-the end result was simply not worth it. The food was not that good and yet more expensive than more upscale haciendas. ; extra charge for eggs with breakfast. I unwisely ordered a salad — forgetting that any greens wouldn’t necessarily be washed with purified water and I guess they weren’t. I got quite ill for days afterwards. The rooms are rustic at best. Granted, it’s a farm kind of hacienda. But it’s a very arduous and uncomfortable drive for a not very remarkable experience. I saw some nose-to-tail horse riding in the cold mist going on. It was clouded in, so any advertised amazing views of Cotapaxi weren’t going to happen. Cotapaxi views are more easily had anywhere else. So even without the getting-sick experience, I just would not recommend this place.

Authenticity & Character
It’s character is what it is — a very remote farm.
Location
Such a long and uncomfortable drive to get to. Nothing to be changed about that.
Staff
Cleanliness & Comfort
Nothing can be changed I think, given the structures they are working with.
Activity Reviews
Limpiopungo & Roses farm
Ecuador

The roses farm was jaw dropping. I didn’t expect it to be. I didn’t even have a concept of a ‘rose farm’. This was a real highlight of our entire 2 week stay in Ecuador. The Laguna de limiopunga was also lovely. Allocate enough time there if your schedule (and weather) allows to do more walking around.

Quality of Experience
Guides, Drivers and Staff
Our guide, Dario, seemed to know so much about everything fro. Geology to history to medicinal plants.
Transport
Panoramic visit to Quilotoa Lagoon
Ecuador

This is a spectacular crater lagoon and another example of Ecuador’s natural beauty. But as important, the area is home to indigenous people who have adapted to and taken responsibility for this locale. The ability to see Quilotoa Lagoon as an example of this, and the chance to visit an indigenous family in a remote area were both profound and thought provoking experiences.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jackeline Valarezo
Jackeline
Jackeline Valarezo
Local specialist in Ecuador | Reviewed on Nov 05, 2022

Hello, Renee.
Thank you so much for your kind words; they mean a lot to me, and I really appreciate your detailed feedback on your trip to Ecuador.
It was a pleasure to assist you and Francis with everything; you deserve it! I am happy to be a part of your wonderful memories in Ecuador.
Warmest hugs from the middle of the world, hope to see you again!
Jacky!

Thank you Erika Bormeo for setting up our tri...
Ecuador | Oct 9 - Oct 13, 2022

M
Matt S.
Canada | Reviewed on Oct 23, 2022

Thank you Erika Bormeo for setting up our trip through the Andes mountains of Ecuador. What an amazing and special place to have had the privilege to experience! We visited Cuenca, Saraguro, Loja, and Vilcabamba. Each place had its own unique vibe Big cities to small towns. The Ecuadorian Andes were amazing. The boutique hotels in Cuenca and Loja were very nice. Vilcabamba was more our pace. Small, friendly, and just a beautiful town. Erika was always available for questions leading up to... read more

Thank you Erika Bormeo for setting up our trip through the Andes mountains of Ecuador. What an amazing and special place to have had the privilege to experience! We visited Cuenca, Saraguro, Loja, and Vilcabamba. Each place had its own unique vibe Big cities to small towns. The Ecuadorian Andes were amazing. The boutique hotels in Cuenca and Loja were very nice. Vilcabamba was more our pace. Small, friendly, and just a beautiful town. Erika was always available for questions leading up to and while we were in Ecuador to make sure everything was what we wanted. The tours were great and informative and fun. Very professional! One of the best parts of our entire trip was our guide for 6 days - Genaro Palacios-! He was absolutely phenomenal!! His stories and historical/nature knowledge were exactly what we were looking for. He was our translator too as our Spanish is definitely not where it needed to be. He is very friendly and filled us full of information the entire trip ( exactly what we needed and wanted). He is also a very good driver, which you want driving through the Andes. We can’t say enough great things of our new friend!! So extremely blessed to have been paired up with Genaro as our guide! We came with some challenges as my wife is celiac. And knowing what she could and couldn’t eat in a foreign country and not that versed in the language was a necessity for us. We stayed on our own for a week after a week with Genaro. He made sure before he left us. that we were comfortable at the markets and grocery stores! Our trip was perfect! Absolutely perfect!!

Hotel Reviews
Carvallo
Cuenca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Hotel Loja
Loja
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival to Cuenca - City Tour
Cuenca
Quality of Experience
Guides, Drivers and Staff
Transport
Cajas National Park
Cuenca
Quality of Experience
Guides, Drivers and Staff
Transport
Cuenca - Loja - City Tour
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Podocarpus National Park - Vilcabamba
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: ERIKA BERMEO
ERIKA
ERIKA BERMEO
Local specialist in ECUADOR | Reviewed on Oct 27, 2022

Hi Matt!
Thank you so much for your remarks! I am really, really happy that everything was incredible for you and Rebecca. Also, I am really glad about all the mentions of Ecuador. I appreciate all of your lovely comments. I hope you can come back to Ecuador and visit the north and the Amazon region of the country, and obviously the Enchanted Galapagos Islands. Do not hesitate to contact me by Kimkim. I would be happy to help you again.
I hope to hear from you soon!
Best Regards from the Middle of the World
Erika

Fantastic trip to Ecuador!
Ecuador | Sep 26 - Sep 30, 2022

Khulood
Khulood A.
Bahrain | Reviewed on Oct 22, 2022

During my trip to Ecuador, I visited Otavalo, Quito, Cotopaxi and Mindo. Kimkim arranged for transportations, local and indigenous guides, and I had a great time with all of them- especially Danny Arias, David and Fausto.
In Otavalo, I visited the Cuicocha Lagoon, Peguche falls, and the artisan market, followed by a traditional Ecuadorian lunch. I appreciate that the guides catered to my food preferences and allergies!
I enjoyed seeing the hummingbirds and butterflies in Mindo, but freaked... read more

During my trip to Ecuador, I visited Otavalo, Quito, Cotopaxi and Mindo. Kimkim arranged for transportations, local and indigenous guides, and I had a great time with all of them- especially Danny Arias, David and Fausto.
In Otavalo, I visited the Cuicocha Lagoon, Peguche falls, and the artisan market, followed by a traditional Ecuadorian lunch. I appreciate that the guides catered to my food preferences and allergies!
I enjoyed seeing the hummingbirds and butterflies in Mindo, but freaked out when I reached the zipline and decided not to do it😅 I loved the chocolate experience and everything about the trip today, Mindo is so green and beautiful!
On the way back we passed by the Inti nan museum, and I was amazed by the experiments related to the equator.
Cotopaxi was absolutely magical and breathtaking! I wished I had more time to spend in the Andes and the avenue of the volcanoes.

Thank you Mathias and the team for making my trip truly exceptional and authentic!

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Nov 09, 2022

Dear Khulood,

thanks for your kind review, the entire team (including your tour guides) is happy that you enjoyed your trip to Ecuador and that you were able to get a good insight into different regions of the country, despite the few days you had available.

So definitely you will have to return to see more of Ecuador and to do the zipline in Mindo! ;)

All the best,

Mathias and the Authentic Ecuador Team

Absolutely fantastic experience!
Ecuador | Sep 30 - Oct 10, 2022

B
Bree m.
Wilton, CT | Reviewed on Oct 20, 2022

Absolutely fantastic experience! Our coordinator, Linda, was extremely responsive, easy to work with, and listened to all of our requests when planning our trip/activities. Sebastian and Alejandro, our tour guides, made this trip even more extraordinary with their knowledge, ease and recommendations along the way. We enjoyed our experience so much that my husband and I ended up booking our next vacation using KimKim to Egypt. 10/10 recommend!!

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Oct 24, 2022

Hi Bree,
thank you so much for your kind words! I am very happy to hear that the four of you have enjoyed your time here in Ecuador. I am sure that you'll have an amazing vacation in Egypt as well!
All the best for your next trip,
Linda

Phenomenal specialists!!!
Ecuador | Jul 16 - Jul 21, 2022

M
Maggie K.
Champaign, IL | Reviewed on Sep 27, 2022

Daniel was a phenomenal specialist. He went above and beyond to make our trip to Ecuador's city of Quito and the Amazon Rainforest a once-in-a-lifetime trip. Not only did using kimkim service provide a meaningful experience it packed more into our trip than we could have done on our own with our limited Spanish and knowledge of the region. read more

Daniel was a phenomenal specialist. He went above and beyond to make our trip to Ecuador's city of Quito and the Amazon Rainforest a once-in-a-lifetime trip. Not only did using kimkim service provide a meaningful experience it packed more into our trip than we could have done on our own with our limited Spanish and knowledge of the region.

Hotel Review
Napo Wildlife Center
Quito

This is a must-stay experience in the Amazon Rainforest. They are the only Eco Tourism company owned and run by local indigenous people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Sep 27, 2022

Hola Maggie!!!

Wow thank you so much for these amazing words! I must say that I think you and Drew were Phenomenal travelers! You brought such a fantastic vibe to the middle of the world, that this magical land smiled with your presence here! Thank you so much for everything!!
I truly wish you two the best! It is amazing that you were able to enjoy all the big and little details planned for you, and seeing you two so happy, is one of the main reasons why I love doing what I do!
Hopefully, we will meet again sometime!

Your local friend from the middle of the world,
Daniel

Marcello, our guide at the Napo Culteral Cent...
Ecuador | Aug 20 - Sep 3, 2022

Lorada
Lorada S.
Colorado Springs, CO | Reviewed on Sep 17, 2022

Marcello, our guide at the Napo Culteral Center was amazing. He was very knowledgable of the native culture, language and the jungle animals and plants. We saw red Macaws gather to a clay link, the jungle from both the river and a tower above the trees

Jorge, our guide through the Andes was fantastic. Offered many sites and activities in addition to the itinerary. Although the 4 hour drive over the bumpy dirt road was unpleasant, Jorge and our driver Winston were always positive and... read more

Marcello, our guide at the Napo Culteral Center was amazing. He was very knowledgable of the native culture, language and the jungle animals and plants. We saw red Macaws gather to a clay link, the jungle from both the river and a tower above the trees

Jorge, our guide through the Andes was fantastic. Offered many sites and activities in addition to the itinerary. Although the 4 hour drive over the bumpy dirt road was unpleasant, Jorge and our driver Winston were always positive and personal. Again, I was impressed by the range of Jorge's knowledge of the landscape, culture, language and politcal/history of Ecuador. I felt we did too much driving in the Andes and would have enjoyed taking walks in the foothills.

We did not have a specific guide in the Galapagos. I would have appreciated a detailed itinerary to better plan for the days. The boating days to the other islands and snorkeling were definitely a highlight. The crews were very helpful, kind and great cooks

Hotel Review
Hotel Deja vu
Pto. Ayora

It was so nice to spend 3 nights in one hotel, very relaxing. It was a short walk to restaurants and shops. The staff were very helpful. Answered our questions about the the area. Since our group were in 3 different rooms, we utilized the setting area as a meeting point. It was like having a private living room .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial Quito City Tour - Cooking Class with a Local Chef & the Middle of the World
Quito

Lots of fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park
Ecuador

The walk around the lake was lovely

Quito - Coca - Napo Cultural Center
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Galapagos: Santa Cruz Highlands & Charles Darwin Research Station
Galapagos Islands

The farm with great tortoises was exciting, beautiful scenery.

Food
Guides, Drivers and Staff
Transport
Free Morning - Afternoon Boat Tour
Galapagos Islands

We were ready for the free morning. This boat tour to yhe trail did not offer anything new that we had seen on a previous trip. Also, we were unaware of the opportunity to snorkle on this trip

Quality of Experience
Guides, Drivers and Staff
Local specialist: Iveth Granda

From the moment I started planning this trip ...
Ecuador | Aug 12 - Aug 21, 2022

B
Brad H.
Attleboro, MA | Reviewed on Sep 14, 2022

From the moment I started planning this trip and all the way through to completion, my experience was 5 stars. I travelled with 11 family members to Ecuador (ages ranging from 19 to 86). We E-Biked the streets of Quito, attended cooking classes, travelled and explored the Galapagos on private boats and white watered rafted in the Amazon. We also made chocolate from scratch and ate jungle shrimp (big gnarly slugs).

Mathias worked with me at the inception and helped us tailor a trip that... read more

From the moment I started planning this trip and all the way through to completion, my experience was 5 stars. I travelled with 11 family members to Ecuador (ages ranging from 19 to 86). We E-Biked the streets of Quito, attended cooking classes, travelled and explored the Galapagos on private boats and white watered rafted in the Amazon. We also made chocolate from scratch and ate jungle shrimp (big gnarly slugs).

Mathias worked with me at the inception and helped us tailor a trip that was both action packed and educational. Every detailed was planned and flawlessly executed. We had great accommodations, meals (which I had included) and awesome guides.

My family has gone on trips the last few years (Iceland, Canary Islands, Croatia, etc.) and are not the easiest to please, but everyone commented that this was our best trip yet. Bravo to Matias for the coordination and to all the guides especially Milton.

Hotel Reviews
La Casona de La Ronda
Quito

Perfect spot right in the action. Too bad we didn't have more time to spend here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Luna Suites
Puerto Ayora

Very clean and new hotel. Right in the middle of all the action. Great location.

Authenticity & Character
Location
Staff
Owner was very nice and helpful.
Cleanliness & Comfort
Kuyana Amazon Lodge
Archidona

Great place. If you want to hear the jungle, this is the place. You are in it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Urban Quito Bike Tour
Quito

Staff was great. Really helpful and fun to be with. E-bike were a blast and we loved every part of this trip.

Quality of Experience
Guides, Drivers and Staff
Rafting Río Jatunyacu
Ecuador

A blast. I have rafted many rivers and higher class rivers, but this was by far one of the most fun. Action the whole way!

Quality of Experience
Food
Lunch...tacos excellent!
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Nov 09, 2022

Brad,

I want to thank you again for trusting us with the organization of your big family’s trip to Ecuador and the Galapagos Islands!

I’m glad to hear that we could make this a wonderful experience for everyone despite the different capabilities and interests. It’s great to hear that this was the best trip yet, but I hope there are many more and even better trips to come!

I wish you and your family always safe and amazing travels,

Mathias & the Authentic Ecuador team

Custom Podocarpus National Park Trip
Ecuador | Aug 27 - Sep 1, 2022

M
Michael S.
New York, NY | Reviewed on Sep 14, 2022

Linda was able to create a custom trip for us to visit Loja and the Podocarpus National Park. She was great at working with us to shape an itinerary with complex transfers and a handful of special considerations.

Everything went great! The guides were fantastic (especially Milton in Quito), the hotels were nice, the park was beautiful, and the transfers smooth. The Loja coffee tasting set up by our guide Kevin was a surprise highlight and HIGHLY recommended if you're in or near... read more

Linda was able to create a custom trip for us to visit Loja and the Podocarpus National Park. She was great at working with us to shape an itinerary with complex transfers and a handful of special considerations.

Everything went great! The guides were fantastic (especially Milton in Quito), the hotels were nice, the park was beautiful, and the transfers smooth. The Loja coffee tasting set up by our guide Kevin was a surprise highlight and HIGHLY recommended if you're in or near Loja--Ecuadorean coffee is a much better gift for folks back home than t-shirts :).

Hotel Review
Casa Bolívar Hotel Museo
Loja

Very interesting hotel in a renovated historical home, extremely well located in Loja, comfortably appointed and in good shape despite the very old building. It's not really a museum, but there are a lot of very old decorative features and some antique items from people who lived there before it was renovated into a hotel. Breakfast was decent, if a bit slow, and the room was good but a bit off in some ways--the bed could have been more comfortable, there were a lot of automatic lights that easily triggered during the night, and our juliet balcony inner doors didn't entirely close (not unexpected in a building this old and the exterior door closed just fine). It does feel like the hotel is still maybe finding their legs. The operation is a bit new and it looks like not every room is being used yet. The restaurant had good foot traffic but still has very few reviews. I expect they'll work out the kinks a bit, we'd consider giving it another try in a year or so if we're back in Loja given the interesting building, excellent location, friendly staff, historic room interiors, and tasty breakfast.

Authenticity & Character
Very much the highlight! A fascinating old building, crazy room interiors (antique furniture, finishes, even wallpaper), tons of character. Maybe the most unique and most "historic"-feeling boutique hotel we've ever stayed in.
Location
Right in the center of Loja, near plenty of restaurants, safe neighborhood.
Staff
Friendly staff, always at least one English speaker.
Cleanliness & Comfort
Was clean!
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Sep 14, 2022

Hi Mike,
I am so happy to hear that you and Clare have enjoyed your time in Quito and Southern Ecuador - and that you had the chance to taste the delicious coffee from Loja!
I will forward your compliments to your guides Milton and Kevin.
I hope that you’ve had a great time on Galapagos as well, and a safe flight back home. Hopefully, you can come back to mainland Ecuador one day to explore the other parts of the country!
All the best for you and Clare,
Linda

Amazing Trip
Ecuador | Aug 20 - Aug 29, 2022

L
Leona F.
Manhattan, NY | Reviewed on Sep 13, 2022

Our tour of Ecuador with Sebastian couldn't have been better. From pickup at the airport to each destination, and finally back to the airport, he was with us every step of the way with local knowledge, humor, easy fluent English, and a great attitude. While some of the roads in Ecuador can be a little concerning, he’s patient and responsible driving put our minds at ease as we traveled easily and safely. He consistently went the extra mile, finding us opportunities for a bit of extra... read more

Our tour of Ecuador with Sebastian couldn't have been better. From pickup at the airport to each destination, and finally back to the airport, he was with us every step of the way with local knowledge, humor, easy fluent English, and a great attitude. While some of the roads in Ecuador can be a little concerning, he’s patient and responsible driving put our minds at ease as we traveled easily and safely. He consistently went the extra mile, finding us opportunities for a bit of extra adventure when available, recommending great restaurants all along the way. I can't recommend Sebastian highly enough. If you're considering a tour in Ecuador, do it with Sebastian. Also our expert trip planner, Mathias, was very helpful during the planning phase but also was diligent on checking up on us during the trip. He responded in a timely manner and seemed very knowledgeable about Ecuador. Highly recommend this company for planning your trips.

Hotel Reviews
Hacienda Pinsaqui
Otavalo

Great spacious room with fireplace. Team there was friendly, welcoming, and very helpful. Would highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Divina Eco Lodge
Mindo

Excellent and unique experience. Very clean and spacious. The staff took great care of us and Martha’s meals were excellent! Great observation deck!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Nov 09, 2022

Hi Leona,

thank you very much for your great review, we are delighted to hear that you and Brad had an awesome time in each of the different places you went to (Andean mountains, cloud forest, rain forest), and that you enjoyed the company of your tour guide Sebastian!

I wish you many safe and unforgettable trips in the future,

Mathias

I started planning this trip in 2019 and bec...
Ecuador | Aug 20 - Sep 3, 2022

Lois
Lois B.
Colorado Springs, CO | Reviewed on Sep 09, 2022

I started planning this trip in 2019 and because of COVID, had to reschedule it a few times. It began with about 15 people in the group and we ended up with a group of seven senior women. Our guides on the mainland (Marco and Gorge) were outstanding, very patient and knowledgeable.

We spent two nights at the Napo Cultural Center which was the most memorable for me. The staff was very accommodating, food delicious and watching the macaws at the clay lick was amazing. read more

I started planning this trip in 2019 and because of COVID, had to reschedule it a few times. It began with about 15 people in the group and we ended up with a group of seven senior women. Our guides on the mainland (Marco and Gorge) were outstanding, very patient and knowledgeable.

We spent two nights at the Napo Cultural Center which was the most memorable for me. The staff was very accommodating, food delicious and watching the macaws at the clay lick was amazing.

Hotel Review
Boutique Hotel Cultura Manor
Quito

The rooms were spacious, the food delicious and the staff was very gracious. Loved all the charming rooms we could visit and the long stemmed roses.

Authenticity & Character
Staff
Cleanliness & Comfort
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Sep 16, 2022

Hola Lois!
Thank you so much for your kind words and amazing review!
It is truly amazing that we finally got to make this trip a dream come true after all this time!
Working with you and the group was very fun and something I will remember forever! The Context, the timing, the results, in the end, we did make everything work out!
I am so glad you got to enjoy the middle of the world!
I wish you all the best! Thanks again!!
Daniel

Beautiful country and memorable trip
Ecuador | Aug 16 - Aug 29, 2022

H
Hiu Ching C.
Hong Kong SAR China | Reviewed on Sep 07, 2022

Kim Kim is a very useful and user friendly site for my trip planning. Daniel is very responsive and helpful in planning my itinerary to Ecuador. He adjusted the itinerary several times to accommodate my flight changes and preferences. He is friendly and knowledgeable, and provided a packing list for my reference. Daniela was also helpful and she set up a WhatsApp group for communication right before our trip.
The trip to Ecuador is very memorable. The country is beautiful and we had some good... read more

Kim Kim is a very useful and user friendly site for my trip planning. Daniel is very responsive and helpful in planning my itinerary to Ecuador. He adjusted the itinerary several times to accommodate my flight changes and preferences. He is friendly and knowledgeable, and provided a packing list for my reference. Daniela was also helpful and she set up a WhatsApp group for communication right before our trip.
The trip to Ecuador is very memorable. The country is beautiful and we had some good tour guides. The best guide was Darwin in Isabella Island in Galapagos. He took great photos and videos with his GoPro underwater and took the group to see a variety of marine life, including penguin, seahorse, sharks, sea lions, iguanas, sea turtles, birds, etc. It was absolutely fantastic to be so close to the animals in their natural habitats. Besides Galapagos, Quilotoa has stunning scenery, the Equator is fun to visit and the Quito historical town is very pretty.
The cons of the itinerary is that there is a lot of time spent on the car and/or boat each day. The hotel locations and the route can be further improved to reduce the driving time. This is especially true for our hotels in Quito, which were rather far from the attractions.
It would also be helpful if we get more information on the exact activities and what we should bring and wear each day, especially for the boat trips.
Overall, we had a very good trip in Ecuador and would love to visit again.

Hotel Reviews
Kitu Hotel
Quito

The hotel is quite old and the shower does not work so well. It is a bit noisy. However, the staff is very nice and friendly. It is also close to some good restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Posada del Mar
Puerto Ayora

The owner is extremely helpful and nice. The location is very convenient and close to the pier. The room is big with a balcony. The hotel is very comfy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Jungla
Puerto Villamil

The hotel is far away and the hygiene is not good. The shower sometimes doors not have hot water. The room is big and has a sea view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito

The hotel looks new and is clean and very comfortable. The location is not the most convenient for tourist attractions but it is close to many good restaurants. The design of the hotel is pretty.

Authenticity & Character
Beautiful design
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito

Close to the airport, comfortable, clean and big room. The pool is tiny and the gym is small. But the restaurant is decent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Floresta
Baños
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Excursion to Los Tuneles
Galapagos Islands

The trip is wonderful and the best of my 2 weeks in Ecuador. We saw many marine animals in their natural habitats and were very close with them. Darwin was a fantastic guide and he took great photos and videos with his GoPro underwater. We saw penguin, sharks, seahorse, sea lions, giant sea turtles, colourful fish, etc. The ocean was stunningly beautiful. I wish we could snorkel for longer.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Sep 08, 2022

Hola Hiu and Kasey!
Thank you so much for your review and for sharing your experience!
For me, it was really an amazing experience to be able to work together to create your perfect trip plan! I am thrilled that both of you had a wonderful adventure at the Galapagos Islands and most of all enjoyed it to the fullest. Daniela is also very happy to have worked with you too! Feel free to reach out anytime!

Best regards from the middle of the world,
Daniel :)

AMAZING! We will definitely use KimKim again ...
Ecuador | Aug 26 - Sep 2, 2022

K
Karla C.
Chicago, IL | Reviewed on Sep 06, 2022

AMAZING! We will definitely use KimKim again and again to help plan our vacation. We had very limited days in Ecuador, about 7 days. Lucia did an amazing job customizing our travel itinerary to include all of the things we wanted to do, like a food tour to experience the most typical and traditional dishes in Ecuador. She also helped us plan our adventure in the Amazonian Rainforest. Lucia took care of booking the hotels, transportation, and tours. Thank you! This gave us such peace of mind and we were able to really enjoy our vacation.

Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Reviewed on Sep 06, 2022

Hola Karla,

Thank you for taking the time to share your experience. I love to hear you enjoyed your trip to Ecuador, it was a pleasure to plan your vacations!
We are looking forward to welcoming you to Ecuador again.

Best regards!
Lucía.

Hello Daniel, this trip was quite an adventur...
Ecuador | Aug 20 - Sep 3, 2022

J
Janis Z.
Chicago, IL | Reviewed on Sep 06, 2022

Hello Daniel, this trip was quite an adventure. My favorite place was the Napo Cultural Center. I loved traveling the river in boats, the clay lick, the tower, our guide, Marcelo, and the wonderful staff.
The travel in the Andes to volcanos, caldera, etc. was beautiful and interesting. I don’t like moving hotels every night and some of the drives were too long. Our guide, Jorge, was very knowledgeable and helpful. I enjoyed having him with us. Two hotels stand out for me...in Quito... read more

Hello Daniel, this trip was quite an adventure. My favorite place was the Napo Cultural Center. I loved traveling the river in boats, the clay lick, the tower, our guide, Marcelo, and the wonderful staff.
The travel in the Andes to volcanos, caldera, etc. was beautiful and interesting. I don’t like moving hotels every night and some of the drives were too long. Our guide, Jorge, was very knowledgeable and helpful. I enjoyed having him with us. Two hotels stand out for me...in Quito the cultural Manor and CotopaxiPungo were both beautiful and interesting. The drive to the Cotopaxi Pungo was too rugged and long.
In the Galapagos, Bibi was excellent and then we had a mixture of guides. I would have appreciated more advance knowledge about the experiences, especially the trip to Bartolom, which I wisely skipped and would have been too much for me. Some of us went to Tortuga Bay which was very nice and should have been offered as an alternative. The hotel Deja Vu was nice, friendly and very well located. We all enjoyed it. (Ps...I was the oldest person in this group of 7)

Hotel Reviews
Boutique Hotel Cultura Manor
Quito

As a person who loves historical hotels and restoration, this was just right for me. Our room was charming and the common areas were pleasant and comfortable. We enjoyed dinner there one evening and 3 breakfasts in a lovely, sunny breakfast room. The staff were kind, attentive and helpful. I can’t speak about the location since we only used planned transportation.

Authenticity & Character
Staff
Cleanliness & Comfort
Cotopaxi Pungo
Cotopaxi Area

I enjoyed this hotel. The location was stunning. I loved fires in the fireplaces and the beautiful restaurant/breakfast space. My dinner was excellent and the activities manager took us for an exploration of the grounds with great enthusiasm.

Location
Views in all directions.
Cleanliness & Comfort
Rooms were chilly
Hotel Deja vu
Pto. Ayora

Very nice for the Galapagos

Location
Walking distance to village, shops and restaurants.
Staff
Friendly and helpful.
Cleanliness & Comfort
Activity Reviews
Colonial Quito City Tour - Cooking Class with a Local Chef & the Middle of the World
Quito

Guide, Marco, was great. It was Sunday so we experienced the bustle of the city. We also all enjoyed the cooking class and the tasty lunch we created.

Food
Guides, Drivers and Staff
Excellent guides and drivers. So appreciated.
Another Day, Another Uninhabited Island
Galapagos Islands

Needed more advance knowledge of long, rough boat trip. I wisely skipped this. Alternative could have been offered.

Free Morning - Afternoon Boat Tour
Galapagos Islands

Walked this island and met the local wildlife. Beach. Lunch. Snack were amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Napo Cultural Center experience
Yasuni National Park

I loved this experience, guide, staff, indigenous presentation, tower, clay lick ., etc.

Quality of Experience
Food
Guides, Drivers and Staff
Quilotoa Lagoon - Baños
Ecuador

I didn’t hike down. Took lots of time.

Welcome to Galapagos: Santa Cruz Highlands & Charles Darwin Research Station
Galapagos Islands

Great guide, lunch, introduction to tortoises, Darwin Center. Fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Sep 16, 2022

Hola Janis!
Thank you so much for your message and kind words! I truly enjoyed working with you and the group all this time! I am glad everything was able to come true in the end!
Your feedback is so important for us, thank you for sharing all of your thoughts, this will definitely help us improve even more in the future!
All of the guides send you and the group their best regards, it was an awesome experience!
Ecuador will always be here for you if you ever wish to come back!

Best regards from the middle of the world,
Daniel :)

Ecuador family holiday
Ecuador | Aug 15 - Aug 28, 2022

A
Andy W.
United Kingdom | Reviewed on Sep 05, 2022

The whole process from first contacting Daniel at Kimkim to discuss the itinerary through to arriving back home at the end of the holiday was as seamless as it could have been. Daniel was super responsive throughout and always happy to talk through any changes to the itinerary we wanted, and the guides/drivers we had in Ecuador were similarly super helpful and friendly (Danny, Francisco, Segundo and Pablo).

All the accommodation booked was exactly what we wanted (the Huayna Capac suite at... read more

The whole process from first contacting Daniel at Kimkim to discuss the itinerary through to arriving back home at the end of the holiday was as seamless as it could have been. Daniel was super responsive throughout and always happy to talk through any changes to the itinerary we wanted, and the guides/drivers we had in Ecuador were similarly super helpful and friendly (Danny, Francisco, Segundo and Pablo).

All the accommodation booked was exactly what we wanted (the Huayna Capac suite at the Luna Volcan adventure spa in Banos was particularly amazing) and all the activities were excellent (horse riding in Cotopaxi national park was a favourite of the kids, despite the weather). There was a lot of travelling during the holiday but the vehicle Daniel booked was perfect and spacious for a family of four.

Iberia airline were awful throughout but that's nothing to do with Kimkim and in fact Daniel helped a lot by finally getting Iberia to return our luggage which they lost. So if you want a reliable tour guide I would recommend Kimkim.

Hotel Review
Luna Volcán Adventure Spa
Baños

Book the Huayna Capac suite if you are in a family of four and it is available, the views are incredible. Checkout is 1230 lunchtime so make the most of it and checkout at 1230....

Activity Review
Agroecological Farm - Mompiche
Quito

We only stopped here because it was en route to our final destination but so glad we did as it was fascinating to get a personal tour of the farm and amazing lunch.

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Sep 05, 2022

Hola Andy and Pamela!

It was truly awesome to plan a beautiful trip for you and the family in Ecuador. I am so excited that everything was perfect and that everyone enjoyed the beautiful wonders that our country has. I will be looking forward to our next adventure in Galapagos and the Amazon.

Greetings from your local friend!
Daniel :D

Amazing experience
Ecuador | Mar 30 - Apr 6, 2022

C
Christina B.
Windsor, CT | Reviewed on Aug 30, 2022

I cannot say enough good about this the KimKim company and Daniel. Our trip was booked for March of 2020 and canceled because of Covid. The company and Daniel kept in touch over the difficult years and was always so helpful and pleasant. We were able to rebook our trip and go in March of 2022. It was a amazing and memorable trip. The communication was great and Daniel was on top of everything. It was nice to be able to meet him. I would highly recommend using KimKim to travel. read more

I cannot say enough good about this the KimKim company and Daniel. Our trip was booked for March of 2020 and canceled because of Covid. The company and Daniel kept in touch over the difficult years and was always so helpful and pleasant. We were able to rebook our trip and go in March of 2022. It was a amazing and memorable trip. The communication was great and Daniel was on top of everything. It was nice to be able to meet him. I would highly recommend using KimKim to travel.

Hotel Reviews
Kitu Hotel
Quito

Amazing staff and nice accommodations. Good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blue House Youth Hostel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nicky Amazon Lodge
Cuyabeno Wildlife Reserve

Such a great time in such a special place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial Quito City Tour - Cooking Class with a Local Chef & the Middle of the World
Quito

It get a little rushed and I wish we were told to bring our passports so they could be stamped. We also did not have time to see the original location.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arrival to the rainforest
Ecuador
Quality of Experience
Food
Beyond amazing.
Guides, Drivers and Staff
Transport
Adventure in the Amazon
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Indigenous Community, Laguna Grande, & Igapó
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking & canoeing in the rainforest
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Farewell Cuyabeno! Returning to the City
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
COVID Test at your Hotel
Ecuador

Didn’t have this… not applicable

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Sep 05, 2022

Hola Christina!

Thank you so much for your kind words and amazing comments. It was truly amazing to be in contact for such a long time and finally get this trip done. I am so glad that it was not just any trip but that it was something you will truly remember forever! I wish you all the best and hopefully we will meet again someday!

Best vibes from the middle of the world,
Daniel :)

We had a great time in Ecuador! It’s a wonde...
Ecuador | Aug 10 - Aug 23, 2022

Kevin
Kevin F.
North Canton, OH | Reviewed on Aug 25, 2022

We had a great time in Ecuador! It’s a wonderful place to visit and the people are very friendly. Our trip was about 2 weeks and we stayed in the mountains between Quito and Cuenca. Our driver Christobal was great and Isabel with Kim Kim did a great job at making all of the arrangements at the hotels and coordinating all of the activities. I would highly recommend using both Isabel with KimKim and Christobal if you want to have a nice time in Ecuador! Thanks again! 😃 read more

We had a great time in Ecuador! It’s a wonderful place to visit and the people are very friendly. Our trip was about 2 weeks and we stayed in the mountains between Quito and Cuenca. Our driver Christobal was great and Isabel with Kim Kim did a great job at making all of the arrangements at the hotels and coordinating all of the activities. I would highly recommend using both Isabel with KimKim and Christobal if you want to have a nice time in Ecuador! Thanks again! 😃

Hotel Reviews
Masaya Quito
Quito

It doesn’t get any better!

Authenticity & Character
The place is fantastic!
Location
Staff
Friendly staff!
Cleanliness & Comfort
The place is very nice!
El Edén Treehouse
Mindo

It doesn’t get any better!

Authenticity & Character
It’s in the woods with allot of humming birds and natural flora and fauna.
Location
It’s a great location. Out of town but a short drive from the town’s center.
Staff
The people are very nice!
Cleanliness & Comfort
It was as nice as it gets.
Hosteria PapaGayo
Machachi

This place is fantastic!

Authenticity & Character
It doesn’t get any better!
Location
Beautiful grounds!
Staff
The people are very friendly!
Cleanliness & Comfort
It’s like a dream come true!
La Floresta
Baños

It doesn’t get any better!

Authenticity & Character
The place is fantastic!
Location
It’s right in town - close to everything!
Staff
The staff couldn’t be nicer!
Cleanliness & Comfort
Everything was great!
Pucara Tambo
Riobamba

This place is fantastic!

Authenticity & Character
It’s like staying in a museum!
Location
It’s up on a hill with a view of the town/city. The view couldn’t be nicer!
Staff
The people couldn’t be nicer!
Cleanliness & Comfort
It was fantastic!
Hostal Posada Del Angel
Cuenca

This place is amazing! Perfect location. Everything about it is wonderful. And the people who work there are very friendly. They could not be nicer and more helpful. It is a fantastic place to stay in a wonderful town!

Authenticity & Character
The building is wonderful! And it’s surroundings are great!
Location
The location is perfect!
Staff
The staff could not be better! They’re very nice.
Cleanliness & Comfort
The place is very clean!
Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito | Reviewed on Aug 31, 2022

Hi Kevin, I'm glad to hear that you have a great time in Ecuador! You had a chance to experience some of the culture as well as the diverse wildlife. There is still much to see and do in Ecuador, hope you can come back soon!

Best,
Isabel

Family vacation to Ecuador and Galapagos
Ecuador | Jul 23 - Aug 5, 2022

L
Lance B.
University Place, WA | Reviewed on Aug 21, 2022

My family of 4 spent a memorable 2 weeks in Ecuador and Galapagos recently. I can't thank Isabel enough for our wonderful itinerary . She was so patient with us as we changed our itinerary 4-5 times during the planning. She was always willing to listen to our needs and accommodate to our requests. Her attentiveness continued even during our trip in Ecuador. I forgot my contact lenses which would have ruined the snorkeling excursions in Galapagos . Isabel went out of her way to find... read more

My family of 4 spent a memorable 2 weeks in Ecuador and Galapagos recently. I can't thank Isabel enough for our wonderful itinerary . She was so patient with us as we changed our itinerary 4-5 times during the planning. She was always willing to listen to our needs and accommodate to our requests. Her attentiveness continued even during our trip in Ecuador. I forgot my contact lenses which would have ruined the snorkeling excursions in Galapagos . Isabel went out of her way to find contact lenses and dropped them off at my hotel upon my return from Antisana National Park. This was completely above and beyond the call of duty. I so appreciated that.

I can not write this review without mentioning our AMAZING guide, Cristobal. From the moment he picked us up at the airport, we had nothing but first class treatment from Cristobal. He was personable, and knowledgeable. There wasn't anything we ask that he didn't know. His experience and recommendations gave us a close look at the Ecuadorian culture. It was something that we could have never experienced without his guidance. We would not consider going back to Ecuador without using Cristobal again as our guide.

Hotel Reviews
Hotel Mama Cuchara
Quito

Amazing hotel with outstanding staff and accommodation. The front desk was always willing to make sure that our stay was wonderful. A shout out to Dino, our waiter, for our amazing dinner service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Itamandi EcoLodge
Quito

You can not find more genuine people than the staff at Itamandi. Our guide, Octavio, is amazing. We enjoyed the natural excursion, and meeting the local village families at Santa Barbara. We highly recommend this facility.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito | Reviewed on Aug 25, 2022

Hi Linda, thank you for taking the time to leave a review! We strive to provide a great experience and we're so happy that you had a great trip to Ecuador.

Cristobal is excellent and it sounds like he really made your family's trip special! I'm really glad to hear that you enjoyed the local culture while exploring some of the highlights Ecuador has to offer. It's been great getting to know you and I hope we see you again soon!

Ecuador: highlands and the Galapagos
Ecuador | Aug 4 - Aug 16, 2022

Christian
Christian G.
Worcester, MA | Reviewed on Aug 18, 2022

Our 14-day vacation started on the right foot with Alejandro picking us up at the Quito Airport and giving us an intro to the country's history on the way to the hotel. He was also great helping us through the airport for getting to the Galapagos and going home. The Old Town Quito Suites apartments were a perfect oasis for our family to relax between activities in the busy city. La Teleferico afforded a neat ride up the Pichincha volcano over Quito on our last day.

Jose and Oscar were... read more

Our 14-day vacation started on the right foot with Alejandro picking us up at the Quito Airport and giving us an intro to the country's history on the way to the hotel. He was also great helping us through the airport for getting to the Galapagos and going home. The Old Town Quito Suites apartments were a perfect oasis for our family to relax between activities in the busy city. La Teleferico afforded a neat ride up the Pichincha volcano over Quito on our last day.

Jose and Oscar were our guides for Cotopaxi National Park. Lodging at Tambopaxi was surreal with the volcano looming closeby. Our family bike tour along the flanks of the volcano was 12 miles and mostly flat with a 5 mile gwntle downhill section ending at the Inca ruins and lunch. We all made it!

Christian took us to Mindo and guided us to El Quetzal's chocolate tour, the Tarabita and waterfall hike/swim, amazing lunch lunch spots, and San Tadeo birding, where we saw hummingbirds, a crimson-rumped toucans, and many pale-mandibled aracaris. The Terrabambu Lodge bungalows (deluxe and family) were so peaceful and the kids loved the pool and pizza with the view..
On the way back to Quito, Christian guided us to Pululahua Crater and Mitad del Mundo. We shared a lot if interests with Christian, especially a love for mountainbiking.

On Santa Cruz, Astrid met us on Baltra and was our guide, introducing us to Los Gemmelos, El Chato tortoise reserve, and the Charles Darwin Research Center. La Isla Hotel was an elegant and modern resting place.

Pablo was very helpful for the interns land ferry.
On Isabela, Ricardo guided us to Las Tintororas, where we saw blue footed boobies, penguins, a green sea turtle, and many fish. He was great especially with offering breaks with hot tea and cookies and for helping our boys set up for snorkeling.. Javier guided us up Sierra Negra and Volcan Chico... a long, but moderate level hike over staggering geologic features. His knowledge of the area's history and geology was fascinating.

Every activity was different, exciting, yet hard to rank since each was so wonderful. Our family spent a good 6 to 8 months reviewing and discussing options for our trip with Linda, and what we ended up with was perfect for our family... not over ambitious and we had some downtime at the end of each day... even with a few last minute changes. KimKim was always very accommodating. Everyone we met was also a pleasant experience. We had the trip of a lifetime and will miss everyone and everyplace.

Hotel Reviews
Old Town Quito Suites
Centro Historico, Quito

A perfect oasis in the Old Town just a few blocks from the Basilica, a ~10 minute walk to Plaza Grande, and ~10 minute taxi to the Teleferico. Cafe San Blas just a few doors up the street for a nice dinner. Very helpful and friendly staff. We stayed in the Attic and Room with a View, both perfect for a family. Both so unique and beautiful.. Nicely stocked kitchen with agua pura, coffee, and food for breakfast or light lunch. We felt very safe there.

Authenticity & Character
Old world feel.
Location
Close to the Old Town and easy in/out of the city for getting to the airport (~45 minutes) and points north or south.
Staff
Very helpful at any hour to call for a taxi or hold luggage while exploring the town after checkout.
Cleanliness & Comfort
Modern kitchens and bathrooms, and agua pura and toiletries provided. Soft beds and couches. Quiet rooms... you would hardly notice you were in the city.
La Isla
Puerto Ayora

Modern vibe and elegant. Close to restaurants, shopping, and the Charles Darwin Center. Easy to set out from towards Tortuga Bay by foot.

Authenticity & Character
Modern and clean.
Location
On a quiet street, but close to everything.
Staff
Breakfast on the open main floor.
Cleanliness & Comfort
Clean rooms and soft beds.
La Casita de la Playa
Puerto Villamil

Our family stayed in two rooms (connecting door optional) for three nights on the third floor. Went to sleep and woke up to the sound of the ocean. Relaxing patio area shaded by palm trees with tables. Self-service mini bar in the office perfect for grabbing a soda (Fiora was our favorite) and soaking up the scenery. Soft, sandy 3 km beach three steps away. A short walk to shopping and resaurants. Breakfast is on the open, shaded 3rd floor patio. We loved it.

Authenticity & Character
Unique design and patio.
Location
Right on the beach.
Staff
Very helpful staff to offer great dining options.
Cleanliness & Comfort
Even with all the sand we dragged into our rooms each day, the staff somehow made it all immaculate the next day.
Tambopaxi Cotopaxi Lodge
Parque Nacional Cotopaxi

You can't beat this amazing lodge right inside the Cotopaxi National Park. The main lodge has a dining room with wide windows for gazing out at the landscape and TV area. VIP rooms are very warm and clean, each with a stove lit each night. There's even wifi in such a remote spot. Easy to set out on guided adventures like mountainbiking, hiking, and horseback riding.

Authenticity & Character
Neat lodge design fits in well with the rustic surroundings.
Location
Remote and wonderful setting. Viewing the perfect, snow-covered stratovolcano and wildflowers is an activity by itself. Our family did a moderate guided mountainbike ride (12 miles) to the Salitre Inca ruins.
Staff
Friendly staff. They even brought out a birthday cake for my son's 13th bday during our visit.
Cleanliness & Comfort
Clean rooms and common areas. Rooms are larger with extra chairs and a common indoor balcony/viewing area for the volcano.
Terrabambú Lodge
Mindo

Wake up to the sounds of birds in this perfect spot above the Mindo Valley. Open view points, unique deluxe and family bungalows, a swimming pool, ziplines, swing, and bridges await. My boys spotted a pale-mandibled aracari from the parking area and many other birds can be seen from the restaurant.

Authenticity & Character
Wonderful deluxe (rustic on the outside, but modern on the inside) and family bungalows.
Location
About 5 minutes from town across the river on the way up to the Tarabita.
Staff
Friendly service at the restaurant for meals and ziplinging/swinging.
Cleanliness & Comfort
Spacious and clean bungalows.
Activity Reviews
Biking in the Cotopaxi National Park
Cotopaxi

My favorite (I'm an avid mountainbiker).

Quality of Experience
Nice mountain bikes and gear.
Food
Wonderful and balanced picnic lunch provided.
Guides, Drivers and Staff
Very friendly, helpful, and informative guides rode with us (one on a mountain bike and one in a support van)
Transport
Our guides adapted to each family member's ability level.
Transfer to Mindo & Activities in the cloud forest
Ecuador

We saw our bucket list crimson-rumped toucans and pale-mandibled aracari at San Tadeo. Dozens of hummingbirds and some other small , colorful birds as well.

Quality of Experience
Friendly owners and staff. Beautifulcloud forest setting.
Guides, Drivers and Staff
Our guide helped my son spot birds, which he loved to point out to his mom either taking pictures or sharing the camera so he could capture.
Transport
Quick transport from and to Mindo for this afternoon activity.
Additional activities in Mindo & Return to Quito
Ecuador

Our guide took us to El Quetzal chocolate factory to see the process of making chocolate and tasting several varieties. On the way back to Quito,, we stopped at Pululahua Crater, with is gently green surroundings contrasting to to the more harsh landscape of Cotopaxi.

Quality of Experience
Food
Good coffe and desserts.
Guides, Drivers and Staff
Our guide gave us a detailed history of the volcano and people living in and farming in the caldera.
Transport
Easy Detour off the road between Quito and Mindo.
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

Fun and relaxing (a little challenge to get around the outer islet) paddle through bright/medium blue waters and with luck see green sea turtles, penguins and blue footed boobies. Super experience for all abilities and families. After that, put a wet suit on (if not already on from the kayaking) and take a short walk to a calm lagoon to snorkel amongst colorful fish and green sea turtles.

Quality of Experience
Perfect gear and setting as an introduction to Isabela.
Guides, Drivers and Staff
Friendly guides adapt to each family member's abilities.
Transport
Taxi will drop you off at the kayaking Beach. A short walk on a boardwalk (barefoot is fine) for snorkeling. Taxis are waiting for when you finish up.
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

The Quito Airport is about 45 minutes from the Old Town and very modern and clean, but small enough to get around and through security very easily. You can get your Transit Cards in advance and skip a line when going to the Galapahos. The Baltra airport is even more friendly and quaint... we were even greeted outside of baggage claim by a passing land iguana. Remember to have your $100/person cash national park fee ready at customs. We were met by our Charles Darwin Research Center guide and escorted on the airport bus to the Itabaca Channel ferry to Santa Cruz and then to a private van to head into the highlands. We stopped at Los Gemmelos (pit crater) and then El Chato tortoise reserve for lunch and a tour passing by several giant tortoises and down through a lava tunnel. Our last stop was to tour the Charles Darwin Research Center and see the famous Lonesome George and then the baby tortoises.

Quality of Experience
The whole day was planned seamlessly and each site was so wonderful.
Food
El Chato's menu was family friendly and delicious.
Guides, Drivers and Staff
Our guide was very informative and entainyained all of our questions.
Transport
Comfortable van and friendly driver.
Visit to the Charles Darwin Research Station
Puerto Ayora

The Charles Darwin Research Center has a small museum containing very interesting exhibits about the Galapagos islands and its research and conservation efforts. Several trails wind their way to the baby tortoises and the preserved tortoise, Lonesome George.

Quality of Experience
The museum exhibit texts were in Spanish and English.
Guides, Drivers and Staff
Our guide was very educated and provide an encyclopedia of information to us in just a short time.
Transport
We walked from town to the center and back. It was nice to stretch the legs after our flight.
Hiking Sierra Negra Volcano
Galapagos Islands

This is a 10 mile round trip out and back hike. The first mile ascends up to the Sierra Negra crater rim and then follows the rim on a relatively flat trail for a few miles to the pavillion. After that, the trail goes down hill and the landscape changes to bring you out to a series of lava fields and craters, including Volcan Chico. Circling around Chico, the trail comes back to the start.

Quality of Experience
A spectacular hike to two very different volcanic craters.
Food
A nice box lunch was provided by the guides including a sandwich, juice box, apple, and crackers.
Guides, Drivers and Staff
Our guide was great for the kids and detailed the history and geology of the park, island, and volcanic feature as we past them. Probably the best part of the hike was our guide!
Transport
A taxi dropped us off at the trailhead with our guides and was there to pick us up to return to town.
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Aug 19, 2022

Hi Chris,
thank you so much for your kind words and your detailed review! I am very happy to hear that you've enjoyed all your hotels, visitor sites, and activities, and that you and your family could share many of your interests with your guides throughout the trip.
I know that there hasn't been enough time to visit and explore everything, so I hope that you can come back one day to see the places that you haven't seen yet - maybe the Amazon and / or San Cristobal Island?
It was a... read more

Hi Chris,
thank you so much for your kind words and your detailed review! I am very happy to hear that you've enjoyed all your hotels, visitor sites, and activities, and that you and your family could share many of your interests with your guides throughout the trip.
I know that there hasn't been enough time to visit and explore everything, so I hope that you can come back one day to see the places that you haven't seen yet - maybe the Amazon and / or San Cristobal Island?
It was a pleasure to help you plan the perfect itinerary for you and your kids, and I hope to meet you again one day!
All the best for future travels,
Linda

Great support from Linda - all the KimKim cre...
Ecuador | Jul 21 - Jul 28, 2022

Claudio
Claudio B.
United Kingdom | Reviewed on Aug 04, 2022

Great support from Linda - all the KimKim crew was very helpful and supportive read more

Great support from Linda - all the KimKim crew was very helpful and supportive

Hotel Reviews
San Jose de Puembo Quito Airport, an Ascend Hotel Collection
Puembo, Quito

A very c harmful hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Posada del Mar
Puerto Ayora

I give 3 stars, as it was quite basic, but the reception was very friendly and helpful. Location was very convenient

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vieja Cuba
Quito

Very charming hotel, with loads of character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

Our guide was super helpful

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Puerto Ayora

Very interesting visit

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands

That was the peak of the holiday. We felt privileged we visited San Bartolome’

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Otavalo Market & Cuicocha Lagoon
Quito

An interesting experience - a bit tiring, maybe

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Aug 05, 2022

Claudio, thank you very much for your feedback about your trip! I am happy to hear that you and your sons have enjoyed your time here in Ecuador, especially on Galapagos.
It'd be a pleasure to welcome you back in Ecuador one day!
Take care & safe travels,
Linda

Ecuador w Tamer
Ecuador | Jul 11 - Jul 24, 2022

J
Jill T.
Manhattan, NY | Reviewed on Aug 03, 2022

We were so very lucky to meet Tamer , and have him help us plan our trip to Ecuador . Planning is really not the right word , for what he did , caring , constant communication , before , during and after the trip . He listened to our personal needs, responded immediately at all hours , altered the itinerary as needed, and went above and beyond to not only assure comfort , but safety . A couple examples would be :, he took me out to coffee upon arrival , met our whole group after first day ,... read more

We were so very lucky to meet Tamer , and have him help us plan our trip to Ecuador . Planning is really not the right word , for what he did , caring , constant communication , before , during and after the trip . He listened to our personal needs, responded immediately at all hours , altered the itinerary as needed, and went above and beyond to not only assure comfort , but safety . A couple examples would be :, he took me out to coffee upon arrival , met our whole group after first day , and walked us to dinner to be sure we were safe, rearranged our guide , added two days of tours while we were there, had breakfast packed for us by hotels when leaving early . He is not only in constant contact with us , but also the guides. His english is perfect , all this is very comforting in a foreign country away from home for a extended trip .

I was recovering from a broken knee , he made sure steps were minimized at all hotels. Everywhere we went they knew ahead about my limitations and our dietary restrictions . He also stayed within our budget .
We loved everything about the trip . Especially the Amazon trip to the Napo cultural center . We had a wonderful guide , Jose, and terrific accommodations . Our driver and guide Francisco , could not do enough for us . He brought us homemade treats his mother cooked, coffee his friend grew , and tried to arrange for us to see his friends rose farm , when my daughter asked if we could see one .. he took us to much needed trips to the pharmacy , where his Spanish was necessary . There are countless little things he did to enrich our experience .

I hope this is the beginning of a long travel relationship with Tamer and a Kimkim . I can’t think of a better service , and really friendship .

Thank you , thank you . It was a meaningful experience for us , a once in a lifetime trip . Can not recommend them more . Beyond grateful .

Hotel Review
Napo Cultural Center
Quito

This was a really great and special experience . The guide , the program , the food, and the accommodations were so wonderful . It is extremely well run . The most clean place we were in Ecuador . They care a lot about you being there . It is a rugged trip , but we’re were very surprised with how nice the room was .

Authenticity & Character
Not a tourist trap . Authentic
Location
Amazon , tree tops
Staff
Cleanliness & Comfort
Cleanest place we were
Activity Reviews
Colonial Quito City Tour - Cooking Class with a Local Chef & the Middle of the World
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kuri Muyu (Kichwa traditions) - Canopy Tower - Traditional Dinner
Yasuni National Park

The hike and the canopy tower was one of my most favorite activities of the 3 weeks in Ecuador . It was amazing . Pictures don’t do it justice . Seeing the birds , going at sunset . Being above the trees and seeing the whole forest and eco system . Our guide was beyond knowledgeable .

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Papallacta
Quito

This was a nice day . Easier ride than mindo . Liked the hot springs . Definitely go to the more expensive spa . Even that was quite crowded . I guess I would try to go on weekday . We were there on weekend , and it was packed with little kids , very crowded . This took away from the experience for us . But the whole setup w food , hot springs and services is nice .

Quality of Experience
Food
We are there and the food was good and well priced
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Reviewed on Aug 03, 2022

Oh Jill! The honor was/is mine, to have been able to work with you and Eden, be part of this beautiful experience you had here in Ecuador, and above all, to have met you in person and got the opportunity to know how wonderful you and Eden are.

Our travelers' satisfaction is our BIG REWARD here in Kimkim, but to gain this cherished friendship with special ones is such a great privilege. I promise you that whenever you decide to visit again, Eden or Phoebe, or if any of your referrals would... read more

Oh Jill! The honor was/is mine, to have been able to work with you and Eden, be part of this beautiful experience you had here in Ecuador, and above all, to have met you in person and got the opportunity to know how wonderful you and Eden are.

Our travelers' satisfaction is our BIG REWARD here in Kimkim, but to gain this cherished friendship with special ones is such a great privilege. I promise you that whenever you decide to visit again, Eden or Phoebe, or if any of your referrals would like to explore this amazing country, you will have me here to count on 150% :)

I will convey your kind words to Francisco and all the guides you mentioned, they will be so happy about that. Sebastian says hi also :)

Until we meet again soon!

Yours,
Tamer

17 amazing days in Ecuador
Ecuador | Jul 13 - Jul 31, 2022

Sandra
Sandra S.
Spain | Reviewed on Aug 02, 2022

I can only highly recommend travelling to Ecuador with kimkim. My local agent, Alvaro, was absolutely incredible. There was no wish that he left unfulfilled and no question that he left unanswered- he was constantly available and I felt very much pampered and cared for. Moreover did the itinerary that he designed cover the best that this beautiful and diverse country has to offer: nature, wildlife, culture and history.
My local guides , who gave me exclusive tours and were shining bright... read more

I can only highly recommend travelling to Ecuador with kimkim. My local agent, Alvaro, was absolutely incredible. There was no wish that he left unfulfilled and no question that he left unanswered- he was constantly available and I felt very much pampered and cared for. Moreover did the itinerary that he designed cover the best that this beautiful and diverse country has to offer: nature, wildlife, culture and history.
My local guides , who gave me exclusive tours and were shining bright with an impressive wisdom of their country's history, local customs, and nature's wonders enriched my travel experience tremendously. They made sure that I got the best shots of the sights and wildlife, since I love photography, but also ensured that I learned a lot and broadened my horizon.
Thank you to the kimkim team for making this trip unforgettable, and most importantly, thank you Alvaro, for exceeding all my expectations on customer service.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Aug 03, 2022

Dear Sandra!

I am so happy to read your review as your trip came really close to my heart being a solo traveler myself.

I hope that you were able to take a little bit of this country deep in your heart, and I wish that you come back soon!

Remember, I am a text way from a fantastic new journey!

My warmest regards,
Alvaro

Unforgettable trip to Galapagos organized by Tamer
Ecuador | Jul 9 - Jul 15, 2022

A
Alexander B.
Olney, MD | Reviewed on Jul 25, 2022

Tamer organized our trip to Galapagos with utmost precision and attention to the smallest details. He was endlessly patient, always willing to tweak the plans until everything was laid out to our liking (including the budgetary aspect). During our stay in Galapagos we visited Santa Cruz, Isabella and San Cristobal islands, all activities were well planned and ran with clockwork smoothness. Throughout our trip Tamer stayed on top of things, being in constant touch, and monitoring our... read more

Tamer organized our trip to Galapagos with utmost precision and attention to the smallest details. He was endlessly patient, always willing to tweak the plans until everything was laid out to our liking (including the budgetary aspect). During our stay in Galapagos we visited Santa Cruz, Isabella and San Cristobal islands, all activities were well planned and ran with clockwork smoothness. Throughout our trip Tamer stayed on top of things, being in constant touch, and monitoring our wellbeing, which permitted him to successfully resolve whatever minor glitches happened. Tamer only works with the most professional local guides, so whoever we met during our adventure was extremely nice, courteous and competent.
Thank you, Tamer, for these happy memories, and we hope to be back to Ecuador again, so that you can organize more adventures for us.

Hotel Reviews
Hotel Deja vu
Pto. Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cally Galapagos
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Blanca
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Treasure of Galapagos: Snorkeling at Kicker Rock
San Cristobal Island

The most beautiful diving experience i ever had

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Galapagos: Santa Cruz Highlands & Charles Darwin Research Station
Galapagos Islands

Wonderful guide Viviana provided unforgettable tour

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring an Uninhabited Island
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Speedboat to Isabela Island & Wildlife on Las Tintoreras Islet
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sierra Negra volcano - Speedboat to Santa Cruz
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Speedboat to San Cristobal Island - Interpretation Center - Tijeretas Hill
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Reviewed on Jul 25, 2022

Dear Alexander :)

Thank you so so much for your feedback and insight; this is our true reward here in Kimkim, and as for me, mine was the strong hug I received from you when we departed 'temporarily' here in Quito.

It has been an honor and a privilege to work with you, to meet you, Irina and Tatiana in person, and to be a small part of those unforgettable memories you had here in Ecuador and the charming Galapagos Islands :)

I promise you that the next trip we will plan, whether for you... read more

Dear Alexander :)

Thank you so so much for your feedback and insight; this is our true reward here in Kimkim, and as for me, mine was the strong hug I received from you when we departed 'temporarily' here in Quito.

It has been an honor and a privilege to work with you, to meet you, Irina and Tatiana in person, and to be a small part of those unforgettable memories you had here in Ecuador and the charming Galapagos Islands :)

I promise you that the next trip we will plan, whether for you and your son or to any of your friends or referrals, will be nothing less than spectacular! We have some big plans coming :)

Till we meet again!

Yours,
Tamer

Incredible service by Daniel
Ecuador | Jul 16 - Jul 21, 2022

Andrew
Andrew B.
Bradley, IL | Reviewed on Jul 22, 2022

Daniel helped us plan a tremendous trip to the Napo Wildlife Center and provided a great deal of expertise and advice. He set up a couple of guided tours in Quito for us that we enjoyed as well. He was easy to contact and always responded quickly with thoughtful and helpful information. We were highly impressed with Daniel’s service and would highly recommend him to anyone who is traveling to the area. read more

Daniel helped us plan a tremendous trip to the Napo Wildlife Center and provided a great deal of expertise and advice. He set up a couple of guided tours in Quito for us that we enjoyed as well. He was easy to contact and always responded quickly with thoughtful and helpful information. We were highly impressed with Daniel’s service and would highly recommend him to anyone who is traveling to the area.

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Jul 27, 2022

Hola Drew!
Thank you and Maggie for these amazing words! It was truly fun and great to work with you two and I am so glad that you forged some truly unforgettable memories! I appreciate so much that you were able to enjoy our lovely and mega-diverse country. Please feel free to reach out any time!
Best vibes from your local friend at the middle of the world,
Daniel :)

Our family trip was awesome we loved our plan...
Ecuador | May 21 - Jun 14, 2022

Stacey
Stacey S.
Grants Pass, OR | Reviewed on Jul 18, 2022

Our family trip was awesome we loved our planner and our guide Christian. They made our trip full of life time memories. Thank you kimkim read more

Our family trip was awesome we loved our planner and our guide Christian. They made our trip full of life time memories. Thank you kimkim

Hotel Reviews
Casa de Piedra
Mindo

The hotel was beaten had a great time there

Authenticity & Character
Location
Staff
Very helpful and friendly
Cleanliness & Comfort
Termas de Papallacta
Papallacta

The food and service the is wonderful had such a great time

Authenticity & Character
It was a awesome
Location
The views are beautiful
Staff
The helpful and friendly
Cleanliness & Comfort
Very clean
La Floresta
Baños

They were very friendly and helpful to my family the kitchen staff were awesome they worked with my son and his culinary school assignment

Authenticity & Character
Location
The views
Staff
So helpful and friendly
Cleanliness & Comfort
Very clean the hot water did last long enough to fill our massive bathtub but the showers was hot enough
Ikala Quito Hotel
Quito

Wonderful hotel

Authenticity & Character
Location
Staff
Very friendly and helpful
Cleanliness & Comfort
Hacienda Pinsaqui
Otavalo

We had a great time there wonderful food and our room was beautiful

Authenticity & Character
Location
Staff
Very friendly
Cleanliness & Comfort
Chilcabamba Lodge
Machachi

Wonderful and beautiful place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Spa Casa Real
Riobamba

Very beautiful place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Guayaquil, Puerto Santa Ana
Guayaquil

Love this place the beds are so comfortable the staff is awesome and food is great

Authenticity & Character
Location
Staff
Friendly and helpful
Cleanliness & Comfort
Carvallo
Cuenca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Colón Salinas
Salinas

Very private the town was like a ghost town so it was different but love our room and food was good there

Authenticity & Character
Location
Staff
Very friendly not many spoke my language there though
Cleanliness & Comfort
Selina Montañita
Manglaralto

This is a nice hotel but not really for family's it is the middle of a party town and it is loud a night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
We didn't know to put sigh on door for cleaning so they didn't clean our room during stay
Wyndham Quito Airport
Quito

Beautiful hotel with great views most comfortable beds and awesome food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial Quito City Tour & Mitad del Mundo - Middle of the World
Quito

There were having a dancers there that day was awesome

Quality of Experience
Food
Guides, Drivers and Staff
We love our drivers and guide so much
Transport
The Woodcarves of Ecuador - Visiting San Antonio de Ibarra
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Otavalo Market – Cuicocha Lagoon – Mindo
Otavalo

Wonderful shopping

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cloudforest of Mindo & Return to Quito
Mindo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park - Quilotoa Lagoon
Cotopaxi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quilotoa Lagoon - Baños
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pailon del Diablo - Baños - Riobamba
Baños

I love this town and the surroundings

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Riobamba - Palmira - Cuenca
Riobamba
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cuenca City Tour - Free afternoon
Cuenca

Awesome time in this town loved it all

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ingapirca Ruins-Cuenca City
Ecuador

Very cool to experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cuenca - Cajas National Park - Cacao & Mango Hacienda - Guayaquil
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guayaquil City Tour - Free afternoon
Guayaquil

Had great time here

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Montañita - Guayaquil - Flight to Quito
Montañita
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Antisana National Park - Hot springs of Papallacta
Papallacta

Great way to end a trip for sure

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Termas de Papallacta
Papallacta
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Papallacta hot springs
Papallacta
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Papallacta - Quito
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Jul 27, 2022

Hola Stacey!!
Thank you so much for these comments! I am so glad you and your family had such an awesome trip! It's so amazing to offer you multiple times our lovely and mega-diverse country and every time you have such an amazing time! Until next time, as always I will be more than happy to help you out!
Your local friend from the middle of the world,
Daniel :)

2 weeks in mainland Ecuador and Galapagos islands
Ecuador | Jul 2 - Jul 15, 2022

V
Valentí G.
Spain | Reviewed on Jul 17, 2022

Matthias was our travel specialist for our 2-week trip to mainland Ecuador and Galapagos Islands. He planned an itinerary including the capital Quito, the Amazon jungle at the Cuyabeno Reserve, the highlands with the city of Banos and Cotopaxi and Quilotoa volcanoes and finally Galapagos Islands. It was a fantastic trip and everything worked out very smoothly. As the time of our trip approached, Matthias provided us with plenty of exciting alternatives as it looked liked the protests by the... read more

Matthias was our travel specialist for our 2-week trip to mainland Ecuador and Galapagos Islands. He planned an itinerary including the capital Quito, the Amazon jungle at the Cuyabeno Reserve, the highlands with the city of Banos and Cotopaxi and Quilotoa volcanoes and finally Galapagos Islands. It was a fantastic trip and everything worked out very smoothly. As the time of our trip approached, Matthias provided us with plenty of exciting alternatives as it looked liked the protests by the indigenous communities will severely affect our initial plan (we were very lucky and it did not affect us in the end) but it was very reassuring to have him backing us up. He also showed up on the night of our bus to Cuyabeno to make sure there were no issues and was always available and making sure everything was right for us.
The guides provided for the activities also made sure we were having the best of the experiences. We'd like to give an special mention to Jimmy in Cuyabeno and Ulf Torsten in Sta Cruz (Galapagos). Overall it's been a great experience and we're happily recommending it!

Hotel Reviews
Vieja Cuba
Quito

Good overall hotel, good location, good breakfast, staff was attentive. As to improve, rooms felt slightly cold sometimes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jamu Lodge
Quito

Great place in the middle of the Amazon jungle. Staff made sure we had all the commodities. Shower water pressure and temperature had some problems but it was fixed considering the circumstances of the location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Isla de Baños
Baños
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava House Hostal
Puerto Ayora

Great place in Sta Cruz. It's a 10-15 minutes walk from the pier so it's quiet and the atmosphere is very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Excursion to an uninhabited island
Galapagos Islands

Unbelievable experience. We went to North Seymour and spotted lots of animals both in land and sea (turtles, rays, sea lions, iguanas, countless bird species...) The boat was very comfortable, food was good and all the staff were very helpful and kind. Our guide was very informative too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jungle Hike, Dolphin & Caiman Spotting
Cuyabeno Wildlife Reserve

The pink dolphins were probably our favourite experience of the whole trip, a truly magic moment. Our guide was really good at looking for the animals (big and small) and tried restlessly for us to have the best spotting experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jul 19, 2022

Valentí,

I hope you and Itziar arrived home safely after your long journey! I‘m very happy that the strikes ended just in time before your trip, so you could see all of the places you wanted to see.
I‘m glad to hear that you enjoyed your time here, and of course I will forward your thanks to Jimmy, Ulf, and all the others that made your trip possible.

Always safe travels,
Mathias

Trip of a lifetime
Ecuador | May 29 - Jun 13, 2022

E
Elena A.
Aurora, CO | Reviewed on Jul 16, 2022

The trip was a gift for my son's 13th birthday who wanted a trip of a lifetime. It was amazingly organized by the local specialist Alvaro. First, he spend the enormous amount of time with us planning the trip and provided us various options to choose from trying to accommodate our needs and beyond. And we were not easy customers because we were trying to go to so many different places in a short period of time and we had 2 kids of different ages and multiple culinary restrictions. All of that... read more

The trip was a gift for my son's 13th birthday who wanted a trip of a lifetime. It was amazingly organized by the local specialist Alvaro. First, he spend the enormous amount of time with us planning the trip and provided us various options to choose from trying to accommodate our needs and beyond. And we were not easy customers because we were trying to go to so many different places in a short period of time and we had 2 kids of different ages and multiple culinary restrictions. All of that was taking into consideration and finally we agreed on a schedule. We don't know what we would do without Alvaro because during the trip we had multiple situations where his involvement was required. It's South America after all and unpredictable things happen. For example our flights were changed or cancelled many time, and Alvaro went out of his way to adjust the schedule very quickly, making additional provisions for vans, hotels, boats etc.
First we went to Peru where we went to Palcoyo Mountain (substitution of Rainbow Mountain) and Machu Picchu. Machu Picchu was amazing, and we had an awesome local guide Andre who is from the local tribe and we learned a lot about the local tribe traditions and history. Even my 6 year old loved it. I would strongly recommend to skip the Palcoyo Mountain though because it took 4 hour drive one way (half of it on a gravel road) to get there. The kids were throwing up all the way. Then you arrive to 17500 ft and have to hike up for about an hour. We are from Colorado so the mountain was not that impressive to us. My little one was so tired that the local guide carried her up the mountain.
Then we flew to Ecuador. That's a completely different country, more civilized, they used American dollars as their currency. We spend several days in Quito that is really beautiful and has a lot to do. We had a great guide Christian there too that was picking us up every day in the hotel and driving to multiple destinations. We loved the city tour and the cooking class. It was a unique experience where the whole family was cooking a lunch that was served to us later in a beautiful courtyard.
After that we went to Ecuadorian jungle at Napo Cultural Center. Despite the usual belief that jungle is scar it was a very comfortable, safe and even luxury experience. The only negative thing was that they didn't have a conditioner in the cabins but they tried to accommodate us as much as possible by giving us a second fan. There was no mosquitos at all!!! They fed us 3 times a day with exquisite dishes, met us after each jungle trip with a cold towel and exotic juice, even tried to feed us with a local delicacy (some beetle's larvae, which we didn't eat). The local guide Juan was a true jewel who knew jungle up and down, took us to a day and night walks, canoe ride, showing multiple animals on a way. We saw different monkeys, sloth, giant otters, parrots, herons, opossum etc.
The last stop in our trip was Galapagos Islands. We visited 3 islands and had a boat tour to the fourth one. Since the flights between the island were cancelled, Alvaro had to book speedboats to transfer us and applied the money left to the dinners we had on the islands. The nature is amazing there. We saw giant turtles, penguins swimming around us, sea lions, marine iguanas, flamingos and others. The best island was Isabella, and I would recommend to stay there more because they had real beaches and the little one had a chance to swim (not just snorkel) even though the water was very cold.
Overall, we were very pleased with a trip. We travel a lot and usually plan everything ourselves. With this trip we benefited so much from working with KimKim and Alvaro because they helped us with unpredictable changes in itinerary that would be very difficult and stressful to organize without them.
Thank you Alvaro and KimKim!! We recommended you to many friends and relatives and will travel with you in the future!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Jul 19, 2022

Dear Elena,Mikhail, Levi & Aviva!

It was truly my pleasure to work together on creating an amazing trip for you! All these challenges that we overcame together were oriented for you to enjoy a beautiful and hazzle-free journey.

I am so happy for you and your family had a wonderful time with long everlasting memories.

Remember and I am one text away from your next adventure!

I wish you all the best!
Alvaro

Thank you Tamer.
Ecuador | Jul 9 - Jul 15, 2022

I
Irina G.
Olney, MD | Reviewed on Jul 16, 2022

We had amazing time, everything was arranged to our liking and went without any issues. read more

We had amazing time, everything was arranged to our liking and went without any issues.

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Reviewed on Jul 16, 2022

Thank you so so much, Irina. I really appreciate your feedback and will work with Alex on bringing you back again! :)

Amazing Adventure - Ecuador and the Galapagos Islands - Daniel was INVALUABLE!
Ecuador | Jun 20 - Jun 28, 2022

Marcy
Marcy H.
Novi, MI | Reviewed on Jul 01, 2022

Our trip using KimKim and our local specialist Daniel, was nothing short of INCREDIBLE! Daniel was truly invaluable to us during the planning as well as the actual trip as during our time there the situation in Ecuador was changing. My husband and I are experienced independent travelers so using a service like KimKim was new for us and I was apprehensive - I thought I could put it together myself but I didn't have the time to work on the logistics and since the Galapagos is so unique we... read more

Our trip using KimKim and our local specialist Daniel, was nothing short of INCREDIBLE! Daniel was truly invaluable to us during the planning as well as the actual trip as during our time there the situation in Ecuador was changing. My husband and I are experienced independent travelers so using a service like KimKim was new for us and I was apprehensive - I thought I could put it together myself but I didn't have the time to work on the logistics and since the Galapagos is so unique we wanted some help. We had several what's app calls and exchanged lots of messages as we tweaked the itinerary a few times. He was so friendly with excellent communication skills and listened to questions and understood what we wanted to experience in out time in Ecuador as we only had a week and there was so much to see between the mainland and the Galapagos islands. As things changed on the ground in Quito upon our arrival, Daniel called right after we landed as he already had a Plan B (C, D and E) as well. We felt safe and calm and I knew I Daniel was available to us anytime and so responsive on WhatsApp. Beyond the changes we made last minute, the rest of what we planned was wonderful. It was so wonderful to have the transfers, day trips and everything planned. The hotels I selected knew our itinerary and times we would be picked up. The town of Puerto Aroya on Santa Cruz was so much fun. We were picked up at the airport by Alexandra who was so warm and welcoming and explained our day as we headed off Baltra island to the ranch where we saw the tortoises on the reserve. The lunch was excellent and we had such a nice peaceful time enjoying the green lush ground watching the tortoises in their environment. I think the trip was perfectly planned to provide balance between busy days and then having some free days. We especially enjoyed the hike and kayaking around Tortuga Bay; the afternoon boat tour and snorkeling with a sea turtle is something I will never forget. Daniel made sure that we worked the trip around a beautiful day cruise to the island of Bartolome - his profile pic. We had a day on luxurious boat served a delicious breakfast and lunch while we hiked and again snorkeled with the penguins - that is what I wanted to see most. Due to our last minute changes from the mainland, we were now fortunate enough to visit another island and Daniel selected Isabela for it's raw beauty and wildlife. The speedboat ride was an adventure in itself and the boat tour there to La Tintoreras we really special - more penguins,, boobies and a lava tunnel full of animals and the opportunity for more snorkeling. Daniel and I pretty much connected daily as I just loved reaching out to him to share pics, our experiences and he was always responsive immediately and so positive. We loved the local fish market in Puerto Aroya just as he said we would - stopping by daily to see the women cutting up the fresh catch and having an audience of pelicans, sea lions, frigate birds, herons and marine iguanas. All right on the street - such an amazing experience. I think our land based tour with day trips was wonderful - we only wish we had more time! I have not stopped telling friends and family about Daniel and his amazing planning - having an on the ground local resource accessible to us all the time was truly invaluable. We are thankful for his guidance and kindness! Surely many of my friends have already asked about this trip or it's already on their bucket list. We definitely plan to use KimKim again for our next adventure - it is truly a great resource for independent travelers and took our trip to the next level!

Activity Reviews
Welcome to Galapagos: Santa Cruz Highlands & Charles Darwin Research Station
Galapagos Islands

Absolutely delicious lunch in such a peaceful environment. I could have spent all day walking amongst the giant tortoises. Our guide Alexandra was great and you could tell she loved being there and welcoming us.

Quality of Experience
Food
Guides, Drivers and Staff
Alexandra and Andres were a great team
Transport
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora

We enjoyed the whole day! Our first guide Ramiro was so welcoming and pointed out so many things along the hike to the beach - he offered to take so many pictures and made us feel at easy on the kayaks and we found so much wildlife together in the water. He made sure we got to our hotel with enough time to rest and have lunch before we were picked up and taken to the waterfront for the afternoon bay tour. This was so nice as we saw so many bird from the boat, enjoyed the walk on an island when we got off and it was our first snorkel. The captain of the boat made us feel at ease in the water and had a gopro and took amazing videos of me swimming with a sea turtle. It was a long busy day but great experiences to get a feel for the island.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Jul 08, 2022

Hola Marcy and Mike!!
Words cannot describe on how grateful and happy I am to have worked with you on this trip!
I am so glad you had such an amazing time in our lovely country despite the issues it was going through. Thankfully everything is back to normal so we are reactivating everything and as optimists as ever! It's so cool that you got to see so many things and live so many amazing experiences with a perfect mixture of the touristy stuff and local things too!
The whole time you were... read more

Hola Marcy and Mike!!
Words cannot describe on how grateful and happy I am to have worked with you on this trip!
I am so glad you had such an amazing time in our lovely country despite the issues it was going through. Thankfully everything is back to normal so we are reactivating everything and as optimists as ever! It's so cool that you got to see so many things and live so many amazing experiences with a perfect mixture of the touristy stuff and local things too!
The whole time you were here I only wished you the best, and even after your trip I still do!

Thank you once again for your amazing vibe and how you enjoyed our tiny yet huge country, even in the tough times! We truly wish for you to return someday and be able to enjoy mainland Ecuador!

Looking forward to hearing from you two soon, as always, I will be more than happy to help you out!! I am so glad you got to forge those everlasting memories :)

Best regards from your friend from the middle of the world,
Daniel :)

Great Team, Well Coordinated, Super Flexible/Accomodating
Ecuador | Jun 21 - Jun 29, 2022

Jacob
Jacob S.
Laguna Beach, CA | Reviewed on Jul 01, 2022

We honestly can't say enough how much our family appreciated all the effort that went into planning and orchestrating our trip. There was some unexpected civil unrest throughout the country when we visited, we even considered cancelling the trip all together but we're so glad that we didn't. Mathias and his team were amazing and were great at keeping up to date on the situation and changed our itinerary to help us avoid protests and demonstrations. Although it was a bit dissapointing that we... read more

We honestly can't say enough how much our family appreciated all the effort that went into planning and orchestrating our trip. There was some unexpected civil unrest throughout the country when we visited, we even considered cancelling the trip all together but we're so glad that we didn't. Mathias and his team were amazing and were great at keeping up to date on the situation and changed our itinerary to help us avoid protests and demonstrations. Although it was a bit dissapointing that we weren't able to do everything we had originally planned on, the activities they replaced them with seemed just as good if not better and we still had a great time.

The other standout was just how well everything was coordinated. Between our tour guides, bus drivers, and hotel staff, it seemed like everyone knew our itinerary better than we did, and were so great about keeping us updated with the time table and what to expect. This was especially nice since we were travelling with small kids and helped us focus on the experience and not the logistics.

We would highly recommend Kimkim to anyone and of course Matias, Liz, Milton, and all the other great people we interacted with during our trip.

Hotel Review
Acacia Galápagos Boutique Hotel
Puerto Ayora

Great staff, super helpful, and very clean and comfortable, modern accomodations. It was my niece's birthday during part of our stay and they decorated her room while we were out to make it extra special for her.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jul 19, 2022

Emmely & Jacob,

it was a pleasure planning and organizing this trip for your family, your sister‘s and of course your mother! The local strikes made it necessary to make a few changes to your program, but I‘m happy to hear that you and the kids enjoyed the alternative activities!

I‘m sure you have told them already in person, but I will let Liz and Milton (and everyone else involved) know how happy you were with their services!

Thanks again for travelling with us, I wish you many more fun family trips to the four corners of the world!

Always safe travels,
Mathias

Amazing Trip
Ecuador | Jun 9 - Jun 17, 2022

E
Eric S.
San Jose, CA | Reviewed on Jun 24, 2022

I loved our trip to Quito! Our guide, Dario, and our driver, Ivan, were excellent and took good care of us. Jacqueline went above and beyond to help us have a safe and memorable trip. read more

I loved our trip to Quito! Our guide, Dario, and our driver, Ivan, were excellent and took good care of us. Jacqueline went above and beyond to help us have a safe and memorable trip.

Local specialist: Jackeline Valarezo
Jackeline
Jackeline Valarezo
Local specialist in Ecuador | Reviewed on Jun 24, 2022

Dear Eric,
Thank you for your feedback on our services, guide, and transportation. I hope you return to Ecuador and have an even better time.
Have a wonderful time on your future tours.
Best wishes from Quito.
Jacky!

Above and beyond -- an amazing experience in Ecuador, in the face of many challenges
Ecuador | Jun 9 - Jun 17, 2022

Michael
Michael P.
Norwood, MA | Reviewed on Jun 20, 2022

Our trip to Ecuador was amazing! Jackie in Ecuador was just incredible to work with.

We faced serious challenges in our trip when a general strike was called throughout Ecuador by CONAIE, an association of indigenious people. This involved roadblocks and protests throughout the country.

Jackie and the guide she hired, Dario, did an absolutely incredible job of working around these conditions to ensure a wonderful experience, even though this meant rearranging our itinerary and... read more

Our trip to Ecuador was amazing! Jackie in Ecuador was just incredible to work with.

We faced serious challenges in our trip when a general strike was called throughout Ecuador by CONAIE, an association of indigenious people. This involved roadblocks and protests throughout the country.

Jackie and the guide she hired, Dario, did an absolutely incredible job of working around these conditions to ensure a wonderful experience, even though this meant rearranging our itinerary and schedule completely.

When our Ecuadorian Ballet Folklorico performance was cancelled, she arranged a private performance in a beautiful hotel.

When the city of Banos was blocked off, Jackie and Dario suggested Mindo insteady - a gorgeous nature destination with hummingbirds, ziplines and river rafting.

It was a hit and we were safe and well cared for throughout the trip.

In my last day relaxing in the thermal baths at Papallacta, I couldn't recommend KimKim enough to the travelers around me. Thank you!

Activity Reviews
Project at School in Otavalo
Otavalo
Quito - Cotopaxi National Park
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jackeline Valarezo
Jackeline
Jackeline Valarezo
Local specialist in Ecuador | Reviewed on Jun 20, 2022

Dear Michael,
Thank you for your kind words and comments.
Working on your tour was fantastic for me, and knowing that I could create such a pleasant experience in the midst of a strike warmed my heart.
You were such a wonderful group, so upbeat and welcoming. It was wonderful to communicate with you during those days.
I wish you successful future tours for everyone.
I hope you can return to Ecuador and see the places you missed this time.

Best wishes from Quito.

Linda planned an amazing trip for us.
Ecuador | Apr 7 - Apr 16, 2022

Nitin
Nitin A.
Van Nuys, CA | Reviewed on Jun 01, 2022

Linda planned an amazing trip for us. We enjoyed the hotels, tour guides, and excursions.

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Jun 02, 2022

Hi Nitin,
thanks a lot for your feedback and your review! I am happy to hear that you have enjoyed your time here in Quito, on Galapagos, and in the Amazon. I would love to welcome you back one day!
Hugs to you and your family,
Linda

This is the way to travel
Ecuador | May 10 - May 23, 2022

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Tom K.
Rockville, MD | Reviewed on May 29, 2022

Mathias understood right away our needs and wants and developed a great trip that left out nothing. Since we have family in Ecuador, he was able to weave in our requirement to do some things with family.
Sebastian, our guide, was equal to the task of integrating everything we were to do. Tip: go over the next day's schedule with him the night before so that he knows your expectations. He is great at anticipating needs and wants and fulfilling them before you can even ask.
All in all, a... read more

Mathias understood right away our needs and wants and developed a great trip that left out nothing. Since we have family in Ecuador, he was able to weave in our requirement to do some things with family.
Sebastian, our guide, was equal to the task of integrating everything we were to do. Tip: go over the next day's schedule with him the night before so that he knows your expectations. He is great at anticipating needs and wants and fulfilling them before you can even ask.
All in all, a fantastic trip of a lifetime. This is the way to travel.

Hotel Reviews
Casa de las Peñas Siglo XXI
Guayaquil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Santa Lucía
Cuenca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hosteria La Andaluza
Riobamba

One of the best hotels we have ever stayed in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Samari Spa Hotel
Baños
Authenticity & Character
Location
Staff
Fantastic massages!
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

Spectacular location, hard to get to.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vista del Angel Hotel Boutique
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Pinsaqui
Otavalo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sacha Lodge Yasuní
Quito

ONly place with air conditioning. A truly amazing experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stay here. It's the best of the best.
Activity Reviews
Expedition to the Churute Ecological Reserve
Ecuador
Quality of Experience
Food
A wonderful lunch and even better tour guide.
Guides, Drivers and Staff
Transport
Cuenca - Ingapirca - Riobamba
Ecuador

Cuenca is wonderful as is Ingapirca. I would skip Riobamba

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback riding Cotopaxi National Park
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit

Great trip to Galapagos Islands, Quito and Cotopaxi
Ecuador | May 15 - May 24, 2022

Sandra
Sandra K.
Columbia, SC | Reviewed on May 25, 2022

I and my daughter had a great vacation with lots of fun adventures. Linda was wonderful and helped with the planning of the trip. Liz was our contact in the Galapagos and was a great source of information and helpful with some of the last minute changes and requests! Sebastian was our guide in Quito and Cotopaxi - - very reliable, personable, and lots of local information! read more

I and my daughter had a great vacation with lots of fun adventures. Linda was wonderful and helped with the planning of the trip. Liz was our contact in the Galapagos and was a great source of information and helpful with some of the last minute changes and requests! Sebastian was our guide in Quito and Cotopaxi - - very reliable, personable, and lots of local information!

Hotel Reviews
Holiday Inn Quito Airport, an IHG Hotel
Tababela

This is a nice hotel near the airport. The service was amazing and the rooms were very comfortable. This a perfect place to stay particularly for short visits when you are flying in and out of Quito.

Location
Near the airport
Finch Bay Galapagos Hotel
Puerto Ayora

This is a beautiful hotel. The restaurant was excellent and it was a relaxing place to end the day.

Illa Experience Hotel
Quito

This was a beautiful hotel with lots of traditional charm in the middle of the historical center. The staff were very attentive and the room was large and spacious. The restaurant was small with beautiful views.

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on May 26, 2022

Sandra, thank you very much for your feedback on your trip to Galapagos, Quito, and Cotopaxi! I will of course forward your comments to Liz, Sebastian, and the hotels, who all helped to make this an unforgettable trip for you and Jessa!
I wish you safe travels for the future, and you are always welcome here in Ecuador, whenever you want to come back.
Greetings from Quito,
Linda

What an epic adventure
Ecuador | May 7 - May 15, 2022

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Breann B.
Dallas, TX | Reviewed on May 16, 2022

What an epic adventure. Daniel made our trip one of the best we have ever experienced! He planned everything and made any adjustments where we wanted. He created such a beautiful experience tailored specifically to us. Not having to think about scheduling anything on our own, or getting taxis when we needed, or worrying about keeping track of flight tickets or time frames made this trip feel so luxurious. We started in Quito and had the best day ever riding around with Danny! Danny took us to... read more

What an epic adventure. Daniel made our trip one of the best we have ever experienced! He planned everything and made any adjustments where we wanted. He created such a beautiful experience tailored specifically to us. Not having to think about scheduling anything on our own, or getting taxis when we needed, or worrying about keeping track of flight tickets or time frames made this trip feel so luxurious. We started in Quito and had the best day ever riding around with Danny! Danny took us to the equator, a private cooking class, the statue of Mary, and walked us through multiple places in the historic district. He also stopped alongside the road to buy us yucca bread just because he loved it so much and wanted to share it with us. We then flew to Coca and took a motorized canoe down the Napo to the Napo Cultural Center. Mari, the general manager was so lovely and helpful. She explained how the eco lodge works and answered any questions we had. Venancio was beyond perfect as our guide while we were there. He loves sharing the culture and knowledge he has about his people, the birds, and teaching the native language to us. He was incredibly flexible and would take us anywhere we wanted to go, see anything we wanted to see, and spend as much time as we wanted enjoying the rainforest and giving us his time. He is so selfless and has a heart of gold. We got to see spider monkeys, golden tamarinds, and the howler monkeys put on a show right in front of our eyes while on the canoe trip. The birds are so beautiful and diverse. It was so special to see them and learn about them from Venancio. He makes sure to get you the best photos through his telescope. Living amongst the Kachiwa people was an experience I will never forget. The chefs were incredible! Feeding us gourmet meals three times a day! The fresh juices and cold towels made for a super refreshing end to any adventure we had for the day. Our bartender Lenin was great as well! He was so happy to share his knowledge of local beverages and culture as well. He helped teach us some phrases in the native language also. The housekeeping staff and our boat drivers were the best! I will definitely be back to Napo and Quito in the future. Daniel made sure that this trip was perfect, and he created such a special place in our hearts for Ecuador. 10/10 would recommend!!!

Hotel Reviews
Ikala Quito Hotel
Quito

I love the Ikala Hotel! It is super clean, the rooms are so diverse and comfortable, the staff is super helpful and friendly, it’s quiet, and I would love to stay again!

Tips for future travelers

Definitely book your stay here. You will be happy to have the wonderful places to walk to and the staff are always willing to get you a quick taxi to anywhere you want to explore!

Authenticity & Character
The style and decor
Location
Being close to Mercando El Camino, Tres Gatos, and Abysma.
Staff
Clean rooms and shared spaces with great character and light
Cleanliness & Comfort
Firm beds, great water pressure, cleanliness, and balcony
Napo Cultural Center
Quito

The Napo Cultural Center is breathtakingly beautiful. The staff are the very best. We were so comfortable in our room and everywhere we went! I loved being able to live amongst the Kachiwa people and learn about the culture! I also loved stepping outside and viewing wildlife.

Tips for future travelers

Drink water! Use bug spray! Be thankful and appreciate all of the people and wildlife. You won’t regret this trip. It’s one in a million.

Authenticity & Character
You’re staying in a village. You’re surrounded by culture, history, and wisdom.
Location
The culture, the wildlife, the beauty of it all, how remote it is
Staff
They were are so great
Cleanliness & Comfort
Everything was comfortable and clean
Activity Reviews
Quito - Coca - Napo Cultural Center
Ecuador

Venancio was the best guide! I loved exploring the rainforest and seeing all the wildlife!

Quality of Experience
The culture, the wildlife, and the beauty of the environment
Food
Gourmet meals and drinks!
Guides, Drivers and Staff
Everything! They are perfect!
Transport
Timely, skilled, and friendly
Colonial Quito City Tour - Cooking Class with a Local Chef & the Middle of the World
Quito

Karen was amazing. We cooked with her in a treehouse amongst a beautiful garden of local ingredients. The food was incredible and we learned so much!

Quality of Experience
Local ingredients
Food
Empanadas, local fruit, and chocolate!
Guides, Drivers and Staff
Karen and Danny were wonderful!
Transport
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on May 24, 2022

Hola Kyle and Bree!

I am insanely hyped about this review! Thank you so much for these amazing words! Your pictures had me saying "WOW" the whole time! I am so glad this was a unique experience that surpassed your expectations in our lovely country. I am so glad everything went well and that you felt support before, during, and even after your trip with us.
Thank you for letting us give you this magical experience!

Remember, Ecuador isn't going anywhere, so if you wish to return, you know... read more

Hola Kyle and Bree!

I am insanely hyped about this review! Thank you so much for these amazing words! Your pictures had me saying "WOW" the whole time! I am so glad this was a unique experience that surpassed your expectations in our lovely country. I am so glad everything went well and that you felt support before, during, and even after your trip with us.
Thank you for letting us give you this magical experience!

Remember, Ecuador isn't going anywhere, so if you wish to return, you know who to contact ;)

I have a theory that your vibe always attracts the best experiences and wildlife encounters, and this is the perfect evidence of it!!

Best regards and best vibes from the middle of the world,
Daniel :)

Ps: Snowboarding in Colorado is still on my bucketlist haha!

Galapagos Adventure Packed Trip by Linda
Ecuador | Apr 23 - May 2, 2022

Arianna
Arianna W.
Abington, PA | Reviewed on May 03, 2022

I want to thank Linda and the whole local team for their help in organizing a family trip to Ecuador! We planned this trip as a wedding celebration instead of the traditional reception, to share our love of travel with those closest to us- our families! We had the most spectacular adventure-packed trip, and truly were able to see all the highlights of the Galapagos Islands in our week visiting. We particularly loved that we were able to customize our trip to be as active as we are. Every day... read more

I want to thank Linda and the whole local team for their help in organizing a family trip to Ecuador! We planned this trip as a wedding celebration instead of the traditional reception, to share our love of travel with those closest to us- our families! We had the most spectacular adventure-packed trip, and truly were able to see all the highlights of the Galapagos Islands in our week visiting. We particularly loved that we were able to customize our trip to be as active as we are. Every day was a new adventure, our families had such a great time, and we will never forget all the beautiful wildlife we were so fortunate to experience together.

We were taken care of every step of the way, with every transfer, guide and excursion meticulously thought out. Linda and the team even assisted with making dinner reservations for our large group for a few nights. Lisa, our local coordinator in Puerto Ayora, helped us with any last minute changes that we would otherwise have to figure out for ourselves. My husband and I are looking forward to coming back soon to continue to explore all that these islands have to offer. Thank you for the most wonderful memorable trip!

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on May 04, 2022

Dear Arianna and Greg,
it was such a pleasure to welcome you and your families here in Ecuador! I hope that everyone brought back home lifelong memories and an even bigger passion for traveling after this trip.
I'd be very happy to welcome you back on Galapagos and on mainland Ecuador, so that you can discover the places that you haven't yet seen here!
All the best for you and your families,
Linda

Incredible Trip to Ecuador 13 - 26 Apr 20222
Ecuador | Apr 13 - Apr 26, 2022

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Cara L.
Indonesia | Reviewed on Apr 26, 2022

I would like to say thank you to Jacky, who has arranged my family trip to Ecuador from 13 - 25 Apr 2022. We have a fantastic trip and I am so thankful for all your arrangement. From Ittenary, Accomodation , and local guide. We particularly enjoy our trip in Cuya Beno, Amazon rain Forest, and Galapagos islands.
Jacky is very responsive if we asked something over the phone. She always stand by for response. Its make us worry - free during our trip. Once again , thanks Jacky for all your help.... read more

I would like to say thank you to Jacky, who has arranged my family trip to Ecuador from 13 - 25 Apr 2022. We have a fantastic trip and I am so thankful for all your arrangement. From Ittenary, Accomodation , and local guide. We particularly enjoy our trip in Cuya Beno, Amazon rain Forest, and Galapagos islands.
Jacky is very responsive if we asked something over the phone. She always stand by for response. Its make us worry - free during our trip. Once again , thanks Jacky for all your help. We definely will refer you to our friends back to our country.

Hotel Review
Mercure Alameda Quito
Quito

Staffs are friendly, and we made this hotel as our base. So that we can leave our luggages at the hotel, during our trip to Amazon rain forest and galapagos island.

Authenticity & Character
Staff
Activity Review
Adventure in the Amazon
Cuyabeno Wildlife Reserve

Rom , the local guide is very knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jackeline Valarezo
Jackeline
Jackeline Valarezo
Local specialist in Ecuador | Reviewed on Apr 26, 2022

Dear Cara,
I appreciate your kind words!
I am happy to know that I could create nice memories of Ecuador for you and your family, and of course, for me was a pleasure to meet you in Quito you are such a nice person.
If you recommend me, I will be happy to create amazing memories for any of your friends who are willing to come to Ecuador too.
I hope to be able to meet you again here in Ecuador or Indonesia ;).
I wish you happy future trips.
Jacky!

A lot to see!
Ecuador | Feb 27 - Mar 15, 2022

Cheri
Cheri B.
Sullivan, MO | Reviewed on Apr 25, 2022

I spent 15 days in Ecuador touring areas around Quito, the Amazon, and the Galapagos islands. I traveled alone with a guide until he dropped me off to go to the Galapagos.
I used Quito as a home base and took a free day, explored the old town and middle of the world museum, Otavalo, and Cotopaxi. I also stayed in Mindo and Banos. They were worth visiting.
In the Amazon, I stayed at the Kuyana lodge and in the Galapagos used Santa Cruz as a home base.
I was pleased with the... read more

I spent 15 days in Ecuador touring areas around Quito, the Amazon, and the Galapagos islands. I traveled alone with a guide until he dropped me off to go to the Galapagos.
I used Quito as a home base and took a free day, explored the old town and middle of the world museum, Otavalo, and Cotopaxi. I also stayed in Mindo and Banos. They were worth visiting.
In the Amazon, I stayed at the Kuyana lodge and in the Galapagos used Santa Cruz as a home base.
I was pleased with the work Mathias did on my travel plan, his response time, and how he kept in touch nearly daily. He managed to incorporate my special requests of a visit to the rose farm, the Condor Parque, and a horse ride. I had a special interest in those things and thought they were worth the time, although the ride to the Condor Parque was long. The horse ride added a lot to the visit to Cotopaxi as I did not care to climb. The horse guy was terrific. It was my first time on a horse!
I can not say enough good things about Kuyana. The food was terrific and authentic. The grounds and rooms are beautiful. The activities are wonderful and individualized to the traveler.
It was relaxing too! It was the best!
The Galapagos lived up to their reputation. A special thank you to my guide, Julian, from Day 1, and the man who helped me complete the exit steps on the final day! Awesome job, guys!
Ecuador has a lot to see! GO!

Hotel Review
Sisakuna Lodge
Mindo
Authenticity & Character
beautiful grounds, basic furnishing
Location
Staff
They made pizza for me for dinner during Carnivale!
Cleanliness & Comfort
clean.
Activity Reviews
Middle of the World
Ecuador

Super cool outdoor setting with activities to highlight the effects of the equator! Loved it!

Quality of Experience
Guides, Drivers and Staff
Horseback riding Cotopaxi National Park
Ecuador

Great experience! Took me 3 tries to get on the horse. The man was very patient. It was my first time. I really enjoyed it and the meal we had at the Park lodge.

Quality of Experience
Guides, Drivers and Staff
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

This is a great tour with lunch included. One of the most memorable photo ops with the amazing large tortoises! You can get very close. It was wonderful fun even in light drizzle. Bring a jacket, just in case! Mud boots are provided.

Quality of Experience
Food
Guides, Drivers and Staff
Excursion to an uninhabited island
Galapagos Islands

This is a long day with a couple of boat transfers and a ride to the dock. It is worth it. The boat is relaxing if you can find the right spot to sit yourself down! It was hosted by a member of the awesome "white shirt Park staff" They are heroes of the Galapagos. I am a non-snorkeler so I was treated to a few minutes on a deserted beach. Heavenly. We also made the stop at Baltra island and took a long walk up to the lighthouse. I needed a little encouragement for the last little way! Thank you sir, that was great! The food on the boat was delicious. A breakfast, lunch, and snack were served. Don't forget the sunscreen! It is much needed on this trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to another uninhabited island
Galapagos Islands

This is a little shorter trip out to Seymour island. I had previously gone to Bartolome' island. Another hero of the Galapagos "white shirted Park ranger" led the way to Seymour! It was similar to the other trip, on the same boat even. This time, I knew exactly where to sit! It was another enjoyable day with a trip to an islet and some snorkeling time. I saw some amazing birds nesting. I saw great frigate birds "Man of War" , Magnificent Frigate Birds, and blue-footed boobies. Equipment to snorkel was provided each time including life vests. The food was good. It was fish. They really can do fish well there! No breakfast due to the shorter day, but again a snack was provided. Well worth getting on the boat again! It is well spent time on the boat. Relax and enjoy! Don't forget the sunscreen, really!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit

One week in Ecuador with one week of preparation!
Ecuador | Apr 9 - Apr 16, 2022

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Susan W.
Marion, NC | Reviewed on Apr 18, 2022

Christian was an excellent driver and wonderful guide. He maximized our time in Ecuador to the fullest extent possible. He knew just where and when to take a break and found the most wonderful places for a meal or snack. He had a great knowledge of history and answered all our many questions about Ecuador from nature to economics to ecology and more. And he was a lot of fun to be around- game for anything and even pushed us to do a few things we weren’t sure about but greatly enjoyed!
Most... read more

Christian was an excellent driver and wonderful guide. He maximized our time in Ecuador to the fullest extent possible. He knew just where and when to take a break and found the most wonderful places for a meal or snack. He had a great knowledge of history and answered all our many questions about Ecuador from nature to economics to ecology and more. And he was a lot of fun to be around- game for anything and even pushed us to do a few things we weren’t sure about but greatly enjoyed!
Most memorable was the Quito teleferico, Quito cooking class, Mindo hummingbirds even though we aren’t birders, Banos waterfalls and hot springs, horseback riding in Cotopaxi and visiting the lovely Quilotoa crater. The hacienda stays were exceptional.
Main thing was that Alvaro pulled off planing our trip with a one week notice!! Awesome job!!

Hotel Review
Hacienda Pinsaqui
Otavalo

Outstanding service and beautiful rooms. Lovely surroundings. Very quiet and comfortable. Excellent food.

Authenticity & Character
The interior
Location
Quiet but near town and national park
Staff
Personal and prompt service
Cleanliness & Comfort
Fireplace in bedroom
Activity Review
Otavalo - Cloud forest of Mindo
Otavalo

Hummingbirds we’re amazing

Quality of Experience
Food
Outdoor dining
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Reviewed on Apr 18, 2022

Hello Susan & Christopher!

It was truly my pleasure to work together on creating an amazing trip! I´m so happy to know that you and Christopher had an amazing time in Ecuador and that you experienced firsthand that in such a little country you were able to experience so much!

We will welcome you with open arms on your next trip to our beautiful country.

Alvaro!

This was an absolutely amazing trip, Mathias ...
Ecuador | Mar 16 - Mar 21, 2022

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Erin d.
Brentwood, TN | Reviewed on Apr 18, 2022

This was an absolutely amazing trip, Mathias and his team were excellent. We were planning a trip for spring break with our 12 and eight-year-olds and looking for adventure that would also be appropriate for this age range. He worked with us on several different itineraries to give us options, listened to our requests for Accommodations, and provided us with the most amazing driver Sebastian who was so knowledgeable about the country, and very patient with our children! He went above and... read more

This was an absolutely amazing trip, Mathias and his team were excellent. We were planning a trip for spring break with our 12 and eight-year-olds and looking for adventure that would also be appropriate for this age range. He worked with us on several different itineraries to give us options, listened to our requests for Accommodations, and provided us with the most amazing driver Sebastian who was so knowledgeable about the country, and very patient with our children! He went above and beyond to make sure everything was organized and we had everything needed. It was the little details, like buying fruit in the market for our family, and following up with pictures from our adventures that we really appreciate. My children could stop hugging him at the end of the trip! Mathis met us at our hotel at the beginning of our adventure and checked in with us throughout the way to make sure our expectations were met. He works with top notch Accommodations and vendors. We would not change a think about this trip, other than we wished we stayed longer! We can’t wait to go back and would 100 percent book with Mathis!

Hotel Review
Isla de Baños
Baños
Activity Review
Quito - Cotopaxi National Park - Baños
Ecuador
Local specialist: Mathias Onisseit

Fantastic time in Ecuador thanks to kimkim
Ecuador | Apr 3 - Apr 12, 2022

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Stacy A.
Wenatchee, WA | Reviewed on Apr 16, 2022

Our local specialist, Daniel, went above and beyond to ensure that our time in Ecuador was fun, safe, and packed with adventure. All of the guides we interacted with were knowledgeable about the area and were very friendly and fun to be around. Danny was our guide for the first two days of our time in Quito. We felt like he was our friend showing us around the city.
We really enjoyed our day trip and hike at Quilato Crater. This is a definite must for people making plans. I would also... read more

Our local specialist, Daniel, went above and beyond to ensure that our time in Ecuador was fun, safe, and packed with adventure. All of the guides we interacted with were knowledgeable about the area and were very friendly and fun to be around. Danny was our guide for the first two days of our time in Quito. We felt like he was our friend showing us around the city.
We really enjoyed our day trip and hike at Quilato Crater. This is a definite must for people making plans. I would also recommend going to the Mindo cloud forest.
And of course our time in the Galapagos was epic. I would like to have had more time to spend there. I'm sure someday we'll go back.

Hotel Review
Hotel Casa Sakiwa
Machachi

This hotel is modern, clean, and very comfortable.

Authenticity & Character
Very beautiful design/architecture
Location
Close to mountain adventures
Staff
Friendly
Cleanliness & Comfort
Extremely clean
Activity Reviews
Exploring an Uninhabited Island
Puerto Ayora

You start the day early with a dingy ride to the sailboat you will be spending the next three hours on to get to the destination. It's worth it! The snorkeling was fantastic. We saw many white tipped sharks and so much other wildlife.

Quality of Experience
Food
Couldn't believe the cook could make such unbelievable dishes in such a small kitchen!
Guides, Drivers and Staff
The boat crew were on top of it!
Transport
The boat could use a bit more shade and comfortable seating for such a long trip
Biking from Cotopaxi to Quilotoa Day 1
Ecuador

This is a perfect way to get up close and personal with Cotopaxi volcano. But be ready for very high altitude hiking. The guides help keep the pace slow.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Apr 19, 2022

Hola Stacey!
I am so glad to read these amazing words about your trip! Thank you once again for choosing us and I must say I am insanely happy to have worked with you two to give you an unforgettable experience! It was pretty fun to meet up in short moments but they were truly a blast. I hope you two returned home filled with the best vibes and that unique energy you get by visiting our tiny yet lovely country. Hope to see you soon :)
Best regards from the middle of the world,
Daniel

Unforgettable trip to the Amazon with kimkim! Our trip to the Amazon was amazing! Our guides Rom, Jefferson and chef Freddy were exceptionable
Ecuador | Mar 30 - Apr 6, 2022

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Uriel M.
Canada | Reviewed on Apr 11, 2022

Our trip to the Amazon was amazing! Our guides, Rom and Jefferson made our experience unforgettable. Daniel was in constant contact with us every step of the way. The Nicky lodge chef, Freddie made exceptional food and also sings and plays the guitar along with the other guides. read more

Our trip to the Amazon was amazing! Our guides, Rom and Jefferson made our experience unforgettable. Daniel was in constant contact with us every step of the way. The Nicky lodge chef, Freddie made exceptional food and also sings and plays the guitar along with the other guides.

Hotel Review
Nicky Amazon Lodge
Cuyabeno Wildlife Reserve

The Nicky lodge is cozy and clean. All the staff make you feel right at home. It's a big happy family and everyone loves nature and wants to share their knowledge with the guest.

Tips for future travelers

Make sure you bring products for mosquito and sun fly bites

Authenticity & Character
Location
Staff
They couldn't do enough for us. Friendly, sincere.
Cleanliness & Comfort
Activity Review
Colonial Quito City Tour - Cooking Class with a Local Chef & the Middle of the World
Quito
Quality of Experience
Food
I was impressed with the quality of the food at the lodge. The soups were amazing!
Guides, Drivers and Staff
Transport
The transportation is great. The bus trip from Quito to Amazon is very long so be prepared for that.
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Apr 13, 2022

Hola Uriel, Don, Christina, and Joni!
I am so glad the experience was something truly unforgettable. Planning and talking about this trip for such a long time was truly something amazing, and getting to know you all at the end was even better!
The journey to the Amazon is quite long, but the destination is just something amazing and totally worth it!
I wish you all the best, and I hope you are recharged with all the good vibes the rainforest gives you.

Once again, Best regards from the middle of the world,
Daniel :)

Mathias was excellent, very responsive, even ...
Ecuador | Mar 14 - Mar 29, 2022

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shilo n.
Cameron Park, CA | Reviewed on Mar 31, 2022

Mathias was excellent, very responsive, even to last minute changes, and met us in person when we checked in! The Alejandros, Jose, Fabian, Dario, Julian, and probably some others i may not remember names, were all wonderful. Ecuador is a beautiful place, not to mention the Galapagoes, WOW. highly recommend it. Never felt unsafe. Accommodations were all excellent. Loved the cooking class. 2 favorites: the Amazon jungle lodge - Aguas Negras( Fabian), and of course the Gallapagoes which was... read more

Mathias was excellent, very responsive, even to last minute changes, and met us in person when we checked in! The Alejandros, Jose, Fabian, Dario, Julian, and probably some others i may not remember names, were all wonderful. Ecuador is a beautiful place, not to mention the Galapagoes, WOW. highly recommend it. Never felt unsafe. Accommodations were all excellent. Loved the cooking class. 2 favorites: the Amazon jungle lodge - Aguas Negras( Fabian), and of course the Gallapagoes which was the whole reason we went. Snorkeled with Pengiuns!!! Can't recommend this company enough!! 5+ stars!!

Hotel Reviews
La Casona de La Ronda
Quito

This was an amazing restored hotel. staff is great, facilities including restaurant, excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta

Love this place, wish we had stayed longer.

Tips for future travelers

plan to stay more than one night!

Authenticity & Character
Location
beautiful
Staff
Cleanliness & Comfort
Hot springs right outside the room :)
Aguas Negras
Lago Agrio

If you want to get away, this is the place. Beautiful. rustic. Animals!!!!!

Tips for future travelers

This is a rustic place. Electriciy is by generator, so have fast chargers. Watch for spiders if you get up in the middle of the night ( they are harmless, but don't want to step on them) Bring a Flashlight or 2.

Authenticity & Character
great way to experience the jungle, without even going hiking if you don't want. I have limited mobility but was able to manage getting in and out of the canoe :)
Location
AMazing! All the noises - cicadas, Birds, and especially the morning wakeup call of the Howler monkeys. Swimming in the river was wonderful, even with high water.
Staff
Can't say enough about Fabian. very knowledgeable , caring, and environmentally conscious.
Cleanliness & Comfort
beds comfortable, netting was good too! Never did have hot water, but lukewarm in this environment was fine )
Activity Review
Cooking Class
Quito

Learned to make the classics, potato soup and fried plantain, for starters. Chef was very nice, it was so fun. Made the soup and salsa first night we came home!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
walking distance of hotel
Local specialist: Mathias Onisseit

AMAZING!! Best trip we have ever had!
Ecuador | Mar 6 - Mar 13, 2022

Nakiska
Nakiska P.
Bellevue, NE | Reviewed on Mar 25, 2022

I cannot give a high enough review for kimkim. Our local specialist Jackeline went above and beyond for us in every way and was always there when we had a question or needed something. Our super adventurous and knowledgeable guide Diego made our whole week so fun, exciting, and educational. Our other guide, Alex, was also amazing and so fun to visit Cotopaxi with. We were truly blessed in the team from kimkim that helped us make this trip the best we have ever had. We cannot wait to return to Ecuador.

Local specialist: Jackeline Valarezo
Jackeline
Jackeline Valarezo
Local specialist in Ecuador | Reviewed on Mar 28, 2022

Dear Nakiska,
Thank you for such a nice comment!
It was amazing to create these memories for you and Kaelynn. Also, it was lovely to share a little bit of your time at the hotel talking about your experience. If you decide to come to Ecuador and do something else, I will be happy to organize it and give you more memories in Ecuador. I hope your future tours in Ecuador or any other part of the world be happy and full of unforgettable remembrances.
Best regards from Quito! :)

Unforgettable rainforest experience
Ecuador | Feb 24 - Mar 15, 2022

Cathy
Cathy B.
Charleston, WV | Reviewed on Mar 18, 2022

This was the most memorable and educational trip of my life. Mathias was very attentive to every question I had. He kept in touch with me. He even checked on my health condition and my husband's injury while we were away. I cannot say enough good things about him.

Our first guide, Sebastian, was a very fun young man to be with. He was polite, attentive, and laughed with us. He was very knowledgeable about the country of Ecuador. He will go far in his career as a guide.

Our guide in... read more

This was the most memorable and educational trip of my life. Mathias was very attentive to every question I had. He kept in touch with me. He even checked on my health condition and my husband's injury while we were away. I cannot say enough good things about him.

Our first guide, Sebastian, was a very fun young man to be with. He was polite, attentive, and laughed with us. He was very knowledgeable about the country of Ecuador. He will go far in his career as a guide.

Our guide in the Cuyabena reserve, Fabian, was fun to be with as well. He and the indigenous people of the rainforest were very attentive in our care in a land where we were so isolated. We learned so much about the native people and how they live. When my husband Russell was bitten by a piranha while trying to take it off the hook, Clever, the indigenous young man knew exactly what to do treating his wound with medicine taken from tree bark. He was absolutely amazing in rowing the canoe even at night, and his knowledge of the rainforest.

I love the peace of the rainforest; no traffic sounds, not even an airplane flew over; just the sounds of the wildlife and downpours.

The highlight of the trip was seeing a tapir in the wild and even getting pictures! I am still amazed.

Hotel Reviews
Vieja Cuba
Quito

Very nice little room. Comfortable and safe, especially because it was gated. The only reason I don't give it five stars is because I do not like big cities, but it was necessary the night before our trip home.

Authenticity & Character
Location
Put it in the rainforest! lol. I just do not like city life. It was a fine hotel.
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta
Authenticity & Character
Location
Everything except the rain!
Staff
Cleanliness & Comfort
Guango Lodge
Papallacta
Authenticity & Character
Location
The fireplace should have been kept burning since it was so cold. We got cold a lot.
Staff
Cleanliness & Comfort
So many hummingbirds!!!
Kuyana Amazon Lodge
Archidona

This was the most BEAUTIFUL place we stayed. The gardens are breathtaking. Leo is an excellent host. The food was good, and we really enjoyed the cooking school and waterfall hike.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aguas Negras
Lago Agrio

Do not stay here if you need modern conveniences. It is a wonderful rainforest home, kind of like camping without the work. It was a wonderful experience for us. Fabian was a great guide and fun to be with. The indigenous staff were wonderful. I wish we could speak their language so we could have interacted more. We learned about how people live in the rainforest. We enjoyed the beauty and wildlife. The highlight was seeing a tapir!!! Not many people are this lucky!

Tips for future travelers

Do not bother with makeup for fixing your hair. If you are picky about food do not stay here. I highly recommend it for the adventurous nature lover. Not a good place for small children.

Authenticity & Character
Location
The rainforest! The breeze off the river when it rained was so nice.
Staff
The indigenous staff was over-the-moon attentive to us. They know jungle survival skills.
Cleanliness & Comfort
Nothing can be improved being deep in the jungle. But the comfort is the best that can be expected without air conditioning and iced drinks. I craved cold drinks but they were room temperature.
Sacha Lodge Yasuní
Quito

This is a luxury jungle motel. You get air conditioning and gourmet food. Our guide Oscar was a walking encyclopedia. He knew every tree, plant, and bird by scientific name. The only thing I was not crazy about was the evening meal. They put more effort into a fancy presentation than in flavor. The lunch meal was the best meal.

Authenticity & Character
The rainforest!
Staff
Cleanliness & Comfort
Activity Review
Hot Springs of Papallacta
Ecuador

The hot springs felt so good! I liked the hottest one, my husband picked one a level down.

Quality of Experience
Hot springs
Guides, Drivers and Staff
Sebastian is the best.
Transport
Breakfast was good. Our room was neat and clean.
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Mar 22, 2022

Dear Cathy & Russell,

thanks a lot for your feedback on your recent trip to Ecuador! I have already forwarded your comments to everyone who helped making this trip a wonderful experience for you: Your guides Sebastian and Fabian, the hotels and the rest of the staff at Authentic Ecuador.
I‘m happy that this expedition, which we started planning last year, met your expectations and beyond. And it was a very special trip indeed, with all the different places you visited in eastern Ecuador,... read more

Dear Cathy & Russell,

thanks a lot for your feedback on your recent trip to Ecuador! I have already forwarded your comments to everyone who helped making this trip a wonderful experience for you: Your guides Sebastian and Fabian, the hotels and the rest of the staff at Authentic Ecuador.
I‘m happy that this expedition, which we started planning last year, met your expectations and beyond. And it was a very special trip indeed, with all the different places you visited in eastern Ecuador, you are an expert on Ecuadorian rainforest now!
I wish you to get well soon, and that you can enjoy many more amazing trips around the globe!

Greetings from the Middle of the World and always safe travels,
Mathias

Amazing!!!
Ecuador | Mar 6 - Mar 13, 2022

Kaelynn
Kaelynn J.
Lansdale, PA | Reviewed on Mar 15, 2022

Using kimkim was such a breeze! Our travel agent Jacky and tour guide Diego could not have been a more perfect match for us. Both spoke very good english and were amazingly patient with me trying to test my Spanish skills. Jacky set everything up so we could just enjoy our trip and was so sweet even with all of our questions. Both truly made our trip an unforgettable experience.

Local specialist: Jackeline Valarezo
Jackeline
Jackeline Valarezo
Local specialist in Ecuador | Reviewed on Mar 16, 2022

Dear Kaelynn,

Thank you so much for such a lovely review!

I am really happy that I could be part of your experience in Ecuador and also that I could create an unforgettable time for you and Nakiska. It was a pleasure to be in contact with you all those months. If you decide to return to Ecuador, I would love to meet you up and maybe enjoy a beer together.
Have a great future travels!
PD: I will let Diego know what you wrote about him!
Jacky!

Wonderful trip to Ecuador February, 2022
Ecuador | Feb 8 - Feb 17, 2022

J
James S.
Boise, ID | Reviewed on Mar 09, 2022

My wife and I recently completed a 10 day trip to Ecuador and had a tremendous time. We knew very little about the country but wanted to see and learn as much as possible during our 10 day journey. We communicated with Mathias of Authentic Ecuador and found him to be very responsive
and helpful. We traveled Feb. 8-17, 2022 just as the Omicron variant was complicating travel in
many parts of the world. We were helped with all of the details and felt well supported. We arrived in Quito about... read more

My wife and I recently completed a 10 day trip to Ecuador and had a tremendous time. We knew very little about the country but wanted to see and learn as much as possible during our 10 day journey. We communicated with Mathias of Authentic Ecuador and found him to be very responsive
and helpful. We traveled Feb. 8-17, 2022 just as the Omicron variant was complicating travel in
many parts of the world. We were helped with all of the details and felt well supported. We arrived in Quito about 01:00 am (late) on our flight from Houston and after being efficiently being gotten through passport control and customs we were pleasantly greeted by our driver who got us to our hotel in old town Quito. Our superb guide, Cristian Portilla, met us promptly the next morning and we spent two days seeing all of Quito and the surrounding area. We particularly enjoyed a day trip to Mindo and the equator museum and exhibits. We then traveled through Banos, Riobamba, Cuenca and on to Guayaquil. Cristian was with us all of the time and provided superior services in taking us to all
of the places of interest in each area. He helped us get a feel for the local culture and took us to
local restaurants. We felt very fortunate to have a guide with his knowledge and dedication.
We booked at pretty much the last minute and could not have been more pleased. The accommodations were in boutique smaller hotels and they were all excellent and unique as well
as comfortable. We always felt safe and well cared for during the travels and give Kimkim, Mathias and Cristian our unqualified recommendation. This was a special trip and we are more
than delighted that we took it.

Hotel Review
La Casona de La Ronda
Quito

My wife stayed here Feb. 8-10, 2022 and found it very clean and comfortable. The bed was comfortable and the bathroom was modern and fully functional. The breakfasts were very nice with made to order omelets. We also had dinner in the dining room one evening and it was superb. They do not have an elevator so if one is not able to climb stairs it would be a problem. The staff were excellent and we very much enjoyed our stay in this small hotel in the center of the old city.

Tips for future travelers

Be aware there is no elevator.

Authenticity & Character
Location
We could walk to many old town sights and restaurants
Staff
Cleanliness & Comfort
Activity Review
Baños & the Avenue of Waterfalls
Baños

The hike along the river and down to the falls was extremely picturesque. Well worthwhile.

Quality of Experience
Food
We enjoyed the local Ecuadorian foods.
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Mar 11, 2022

Dear James,

thank you very much for your feedback! I am glad that together, we were able to organize this last minute trip in Ecuador for you and Mary, and that we could take you to all of the places that interested you, without interference from the pandemic. I am happy to hear that you enjoyed the company of your guide Cristian, and that he was able to not only introduce you to the highlights of this beautiful country, but also to the culture of the friendly Ecuadorians.
Hopefully you... read more

Dear James,

thank you very much for your feedback! I am glad that together, we were able to organize this last minute trip in Ecuador for you and Mary, and that we could take you to all of the places that interested you, without interference from the pandemic. I am happy to hear that you enjoyed the company of your guide Cristian, and that he was able to not only introduce you to the highlights of this beautiful country, but also to the culture of the friendly Ecuadorians.
Hopefully you will have the opportunity to return some day to see more of this country, including the Galapagos Islands.

I wish you all the best, especially health, and many more exciting trips in the future!

Best regards,
Mathias

I (we) couldn't have been happier with the wh...
Ecuador | Feb 2 - Feb 18, 2022

Christopher
Christopher R.
Tinley Park, IL | Reviewed on Feb 20, 2022

I (we) couldn't have been happier with the whole experience. Linda was receptive, warm, excited for us, and wanting nothing but the best experience in Ecuador we could possibly have! I have been waiting a long time to see/visit Ecuador and what Linda set up for us was simply amazing!

After finally meeting her our first night it just confirmed to us we were going to be onto something special. My traveling companions are absolutely what we experienced along the way. The food, accommodations... read more

I (we) couldn't have been happier with the whole experience. Linda was receptive, warm, excited for us, and wanting nothing but the best experience in Ecuador we could possibly have! I have been waiting a long time to see/visit Ecuador and what Linda set up for us was simply amazing!

After finally meeting her our first night it just confirmed to us we were going to be onto something special. My traveling companions are absolutely what we experienced along the way. The food, accommodations and the guide ... @SebastianCarrera ... Linda recommended was beyond anything I could have expected. An adventure of a lifetime! I Can't wait to go back and see what I missed this first time!

So ... if you're curious of Ecuador, nervous of planning it yourself, hesitant to travel to this beautiful, beautiful country drop everything and contact Linda through KIMKIM and know that she has you best intersts in mind.

Absolutely 10 stars!!!! Thank you Linda and I hope to see you in Deutschland soon!

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Feb 21, 2022

Dear Chris, Diane, and Jeff,
I can't describe in words how happy I am to have met you! It was such a pleasure to help you plan this trip, and to finally meet you in person after being in contact for such a long time. I really hope that you can come back one day to explore the rest of Ecuador - there is still so much more to see!
I am looking forward to meeting you in Germany soon!
Big hugs,
Linda

An unforgettable holiday!!
Ecuador | Jan 29 - Feb 6, 2022

M
Marina N.
Spain | Reviewed on Feb 12, 2022

What an amazing adventure Erika planned for us!!

We planned our holiday with very short notice. Erika was fast, responsive and available at any time right from the start. She took all of our demands into account and quickly planned a beautiful route with carefully chosen safe and exquisite hotels along the way.

Once in Ecuador she came to meet us with some small gifts which was extremely kind on her behalf and most importantly throughout our stay in Ecuador she was just a message or a... read more

What an amazing adventure Erika planned for us!!

We planned our holiday with very short notice. Erika was fast, responsive and available at any time right from the start. She took all of our demands into account and quickly planned a beautiful route with carefully chosen safe and exquisite hotels along the way.

Once in Ecuador she came to meet us with some small gifts which was extremely kind on her behalf and most importantly throughout our stay in Ecuador she was just a message or a phone call away whenever we needed her or had any doubts about the journey.

Her choice of accommodation was impecable, at all our stays we were greeted by extremely educated and welcoming staff, and all the facilities were extremely clean.

Thank you for an amazing trip Erika!

Hotel Review
Huasquila Amazon Lodge
Cotundo

We were lucky enough to spend 3 days at this lodge. The attention was completely personalised, we were taken care of at every minute. Doña Cecilia made sure everything worked according to plan, and overlooked everything so it was perfect for us. Her husband was also extremely kind to us, and always had a smile and a "¿Cómo les fue, disfrutaron hoy?". Saúl was our guide for most of our stay there, he was so welcoming and did a great job at taking us on two different hikes, as well as on our full day trip. Finally, we can't forget the food! Best food ever!! We enjoyed every single dish they served us. We'd recommend this lodge with our eyes closed, it was incredible!! Gracias chicos por su excelente trabajo, les esperamos por Mallorca!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Misahualli river excursion (Huasquila Lodge)
Archidona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: ERIKA BERMEO
ERIKA
ERIKA BERMEO
Local specialist in ECUADOR | Reviewed on Feb 14, 2022

Dear Marina

Thank you very much for your words, it was a pleasure to help you plan your trip. It is always a pleasure to know that everything was fulfilled in detail and that you were very happy in Ecuador. I wish you good luck in your activities.

Feliz dia de la amistad

Greetings from the middle of the word.

Amazing Ecuador
Ecuador | Jan 15 - Feb 1, 2022

L
Lubomir R.
Sandalfoot Cove, FL | Reviewed on Feb 02, 2022

We have never been to Ecuador before but after this trip I will strongly recommend to everyone to go to Ecuador and with KimKim :) Daniel was absolutely essential help by preparing my itinerary. I had already some idea but he helped me to make it to the perfection. Let's imagine: we saw in 18 days Galapagos, Guayaquil, Cajas, Cuenca, Gualaceo and Chordeleg, Ingapirca, famous market in Guamote, Chimborazo - 5 000 meters, Baños, Cotopaxi - 4 800 meters, Laguna Quilotoa, Otavalo and of course... read more

We have never been to Ecuador before but after this trip I will strongly recommend to everyone to go to Ecuador and with KimKim :) Daniel was absolutely essential help by preparing my itinerary. I had already some idea but he helped me to make it to the perfection. Let's imagine: we saw in 18 days Galapagos, Guayaquil, Cajas, Cuenca, Gualaceo and Chordeleg, Ingapirca, famous market in Guamote, Chimborazo - 5 000 meters, Baños, Cotopaxi - 4 800 meters, Laguna Quilotoa, Otavalo and of course Quito.
All the time the itinerary work perfectly. All the transportations in Galapagos were just accurate. But the best person was our Guide and driver Christian. He was our guide from Guayaquil till Quito. Every day in the good mood even he must work hard, every day precise picking up us from each hotel, giving a perfect explanation and explaining all my questions. Thanks to him we understand mot just history, architecture and culture but also the people of Ecuador. I have to mention he was driving very safe.
If you ask me what was the best in our trip I couldn't tell you. Everything was just perfect. Galapagos? Cuenca? Ingapirca? Quito? Or Cotopaxi, Chimborazo, Baños? Each of this locations were different and wonderful in its way. In addition the hotels we have used were so nice and unique!
Thank you everybody in KimKim who was involved and a special thanks to Daniel and Christian.

Pamela and Lubomir Repka.

Hotel Reviews
Ikala Quito Hotel
Quito
Casa Pimampiro
Puerto Baquerizo Moreno
Mainao
Puerto Ayora
Exe Galería Man-Ging
Guayaquil
Carvallo
Cuenca
Posada Ingapirca
Ingapirca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Floresta
Baños
Hacienda La Cienega
Cotopaxi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Patio Andaluz
Quito
Activity Reviews
Welcome to San Cristobal Island! Visit to the Interpretation Center, Tijeretas Hill or La Lobería
Galapagos Islands
The Treasure of Galapagos: Snorkeling at Kicker Rock
San Cristobal Island
Santa Cruz Island: Highlands Tortoises & Charles Darwin Station
Puerto Ayora
Exploring an Uninhabited Island
Puerto Ayora
Welcome to Ecuador The Pearl of the Pacific: Arrival in Guayaquil
Guayaquil
Full Day to Salinas!
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guayaquil City Tour - Free afternoon
Guayaquil
Guayaquil - Cuenca - City Tour
Guayaquil
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cajas National Park - Cuenca - City Tour
Cuenca
Guides, Drivers and Staff
Transport
Gualaceo - Chordeleg - Cañar Province
Cuenca
Gualaceo - Chordeleg - Cañar Province
Cuenca
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ingapirca Ruins - Guamote
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guamote - Chimborazo - Baños
Guamote
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Baños - Pailón del Diablo- Cotopaxi Hacienda
Cotopaxi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cotopaxi National Park - Quilotoa Lagoon
Cotopaxi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Local Culture: Otavalo Market & Hike the Cuicocha Lake
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colonial Quito City Tour - Cooking Class with a Local Chef & the Middle of the World
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
COVID Test at your Hotel
Ecuador
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Feb 07, 2022

Hola!!
Thank you so much Lubomir and Pamela for your comment!
It’s incredible to know that you had an amazing trip, and that you could learn about the history, traditions, culture of Ecuador. I am happy that you could enjoy the landscapes this beautiful country has to offer.
It was awesome to work with you and giving you an unforgettable experience!
If you wish to return to Ecuador, you can always count on me without a problem! Also, if your family or friends want to travel to Ecuador, I will... read more

Hola!!
Thank you so much Lubomir and Pamela for your comment!
It’s incredible to know that you had an amazing trip, and that you could learn about the history, traditions, culture of Ecuador. I am happy that you could enjoy the landscapes this beautiful country has to offer.
It was awesome to work with you and giving you an unforgettable experience!
If you wish to return to Ecuador, you can always count on me without a problem! Also, if your family or friends want to travel to Ecuador, I will be happy to help them!
Safe travels and thank you once again,
Best regards from the middle of the world,
Daniel

Last minute Amazing journey
Ecuador | Jan 7 - Jan 17, 2022

K
Kelly F.
San Diego, CA | Reviewed on Jan 29, 2022

Wow!! What an amazing journey! Mathias and the entire Authentic Ecuador team were just amazing. We already had a trip planned to Southeast Asia that got derailed because of the Omicron variant of Covid. We were able to book an amazing trip through Kim Kim and with Mathias To South and Central America. We began in Peru and then arrived in Ecuador. Ecuador was absolutely magical! We explored Quito, Banos, Archidona and The rainforest at Yasuni National Park. Our guide and driver, Cristian,... read more

Wow!! What an amazing journey! Mathias and the entire Authentic Ecuador team were just amazing. We already had a trip planned to Southeast Asia that got derailed because of the Omicron variant of Covid. We were able to book an amazing trip through Kim Kim and with Mathias To South and Central America. We began in Peru and then arrived in Ecuador. Ecuador was absolutely magical! We explored Quito, Banos, Archidona and The rainforest at Yasuni National Park. Our guide and driver, Cristian, was an amazing guy. He was kind, warm, laid back and very knowledgeable. From the city bike tour and cooking class, to the gorgeous villa in Archidona, we grew to love the people, culture, history and nature of Ecuador during our stay there. We will be back one day for sure! We would love to bring our children next time! Thank you to the entire team!

Hotel Review
Kuyana Amazon Lodge
Archidona

What an absolutely stunning and peaceful place. Wish we could have stayed longer. The owner and the staff are so kind and the property is immaculate. With the backdrop being the Amazon and in the amazing country of Ecuador, what could be better. We had a super fun cooking class and a really great night walk through the rainforest. What an amazing experience. Thanks guys!

Tips for future travelers

Don't bring too much luggage. Easier for you and the staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Community projects - Paddling excursion - Traditional dinner - Night walk (NCC)
Yasuni National Park

We loved the Napo Cultural Center and our guide Vince is the absolute best!

Quality of Experience
Food
Amazing food! Thanks Chef!
Guides, Drivers and Staff
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Mar 11, 2022

Dear Kelly,

thanks again for planning this last minute trip with Kimkim and Authentic Ecuador, I‘m glad that we were able to provide a wonderful experience despite the fact that you „had“ to switch to Ecuador on such a short notice when your original destination closed borders. And of the dozens of countries you have already visited, maybe Ecuador even makes it into your favorites.

See you again soon in Ecuador, maybe next time with your children!

Greetings from Quito and always happy and safe travels!

Best regards,
Mathias

Amazing Adventures Exploring Mainland Ecuador and Galapagos!
Ecuador | Dec 27 - Jan 7, 2022

Lindsey
Lindsey F.
Sacramento, CA | Reviewed on Jan 19, 2022

Thank you to Daniel and Jacky for helping us plan an amazing trip to mainland Ecuador and to Galapagos. They helped make travel as easy as possible during these uncertain times! They were so accessible and even met us a few times in Quito which was awesome. Dario was our guide for the majority of the time and he was so knowledgeable and fun to be around! We started off with a city tour of Quito, made it to Cotopaxi, Quilotoa Crater, had an adeventure filled couple of days in Banos, checked... read more

Thank you to Daniel and Jacky for helping us plan an amazing trip to mainland Ecuador and to Galapagos. They helped make travel as easy as possible during these uncertain times! They were so accessible and even met us a few times in Quito which was awesome. Dario was our guide for the majority of the time and he was so knowledgeable and fun to be around! We started off with a city tour of Quito, made it to Cotopaxi, Quilotoa Crater, had an adeventure filled couple of days in Banos, checked out the main market two hours outside of Quito and then spent several days exploring some islands of Galapagos! All tours were on time and all covid tests were negative which made for a fantastic trip! Thanks again for a memorable trip!

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Jan 21, 2022

Hola Lindsey!!
Thank you so much for such kind words! We were really happy to work with you three to give you an unforgettable experience. The fact that we were able to jump in a few times to be part of your trip was even more awesome! I hope Holly and Emilie had an amazing time too!
I wish you three the best, hoping that you truly forged some everlasting memories, and if you ever wish to return count on us :)
Safe journeys in the future my friend, Best vibes from the middle of the world!
- Daniel, Jacky, and Dario

Phenomenal trip to Ecuador
Ecuador | Dec 27 - Dec 31, 2021

L
Lucian C.
Wakefield, NY | Reviewed on Jan 04, 2022

Linda did an amazing job planning our trip! We're incredibly grateful for her organizing a last minute trip during such a busy tourist season. Linda ensured we had the best possible experience in Ecuador. Thank you, Linda! read more

Linda did an amazing job planning our trip! We're incredibly grateful for her organizing a last minute trip during such a busy tourist season. Linda ensured we had the best possible experience in Ecuador. Thank you, Linda!

Hotel Review
Jamu Lodge
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Birdwatching, Indigenous Community Visit & Night Walk
Cuyabeno Wildlife Reserve
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Jan 13, 2022

Lucian, it was a pleasure to help you plan your trip, and I am happy to hear that you've enjoyed your time in the Ecuadorian Amazon! Hopefully you can come back one day to explore other parts of Ecuador as well.
All the best for you and your friends,
Linda

Mathias was extraordinary! He helped us throu...
Ecuador | Dec 19 - Dec 29, 2021

L
Luana N.
Norwood, OH | Reviewed on Dec 30, 2021

Mathias was extraordinary! He helped us through the entire process from customizing the trip to our needs and physical abilities to covering as much as possible culture and nature. He had a network of amazing guides in all locations to that truly cared for us. He even came to meet us in person at our hotel and left us a little present w Ecuador goodies. From Quito bike tour & cooking class to Quitsao& Otavalo and then Galapagos we had an great time in Ecuador! Also, we appreciated the... read more

Mathias was extraordinary! He helped us through the entire process from customizing the trip to our needs and physical abilities to covering as much as possible culture and nature. He had a network of amazing guides in all locations to that truly cared for us. He even came to meet us in person at our hotel and left us a little present w Ecuador goodies. From Quito bike tour & cooking class to Quitsao& Otavalo and then Galapagos we had an great time in Ecuador! Also, we appreciated the transparency of the process and how easy it was to communicate w Mathias. We are already thinking of our next Ecuador trip ( this was our first time in South America, usually we travel to Europe). Highly recommend Mathias and KimKim!

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jan 18, 2022

Thanks for your feedback on your trip to Ecuador, Luana! It was fun planning this trip with you and I'm really happy that you, Amalia and Victor enjoyed the trip to the fullest! Your guides had a great time too I've been told. And now that you got a taste of South America, I'm sure that you will come back to explore our neighboring countries and maybe the places in Ecuador you couldn't see this time around. :) Take care!

We had a really lovely trip to Ecuador planne...
Ecuador | Nov 30 - Dec 14, 2021

Avik
Avik B.
| Reviewed on Dec 24, 2021

We had a really lovely trip to Ecuador planned by Daniel and his team!
Our trip included days in Quito, the Galapagos islands and Cuenca
In Quito our guide Danny worked really hard to make sure we got to see the Mitad del Mundo/Intinan museum site, downtown Quito, the Cotopaxi National Park and the Quilotoa lagoon in a packed schedule.
Our RTPCR tests for travel to Galapagos was arranged by Danny right at the hotel.
In Puerto Ayora/Galapagos, we were booked into a lovely hotel - Ikala -... read more

We had a really lovely trip to Ecuador planned by Daniel and his team!
Our trip included days in Quito, the Galapagos islands and Cuenca
In Quito our guide Danny worked really hard to make sure we got to see the Mitad del Mundo/Intinan museum site, downtown Quito, the Cotopaxi National Park and the Quilotoa lagoon in a packed schedule.
Our RTPCR tests for travel to Galapagos was arranged by Danny right at the hotel.
In Puerto Ayora/Galapagos, we were booked into a lovely hotel - Ikala - right by the wharf and it was great to see the nightlife as well as have lunch on a ranch with giant tortoises nearby.
Cuenca is where Daniel really hit it out of the park with his hotel and room selection at the Cruz Del Vado. Amazing hotel, superb views. Also a special shout out to our guide Genaro who was really knowledgeable both of the flora and fauna in Cajas National park as well as the history of the region when we toured Ingapirca ruins.
the RTPCR test for our return was also arranged by Daniel and it was great to just enjoy the country without having to worry about a lot of the logistics. Daniel or Lucia were always available via Whatsapp for any questions or for minor delays due to traffic for airport pickups etc.
I wouldn't hesitate to wholeheartedly recommend Daniel and Responsible Travels SA for a trip to Ecuador!

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Jan 03, 2022

Hello Avik & Ashely!

I am so excited about this review 😊
Thank you so much for these awesome words, it was amazing to plan a trip for you and to have the chance to organize everything together, also I am glad that the trip was what you expected it to be from the beginning until the end of it!
Thank you for noticing each and every member of our team, and of course kudos to Lucia for making this possible too!
I am glad you enjoyed every day, once again thank you for these amazing... read more

Hello Avik & Ashely!

I am so excited about this review 😊
Thank you so much for these awesome words, it was amazing to plan a trip for you and to have the chance to organize everything together, also I am glad that the trip was what you expected it to be from the beginning until the end of it!
Thank you for noticing each and every member of our team, and of course kudos to Lucia for making this possible too!
I am glad you enjoyed every day, once again thank you for these amazing words!
Please feel free to contact me anytime, I wish you the best in the future!!

Best wishes from The Middle of The World!

Daniel ;)

We had a blast Daniel planned our first trip ...
Ecuador | Dec 3 - Dec 16, 2021

Stacey
Stacey S.
Grants Pass, OR | Reviewed on Dec 20, 2021

We had a blast Daniel planned our first trip to Ecuador and did such a great job we planned another with him. And our guide christen I can say enough good things about him . He was so informative and made our trip even more enjoyable. thank you for all you did for us . We are very grateful 🙏 😀 we had such a wonderful time

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Dec 23, 2021

So the first one was so good that WE MADE THE SEQUEL haha!!
I was thrilled to be contacted again by you to plan even more of Ecuador for you and Tim! Once again it was amazing working with you and insanely fun every single day!
Remember that if you want to close it with a trilogy I am here for you haha!
I truly hope we meet again sometime my good friends,
Best regards from the middle of the world!
Daniel ;)

We had the best time Daniel prepared the most...
Ecuador | Oct 10 - Oct 27, 2021

Stacey
Stacey S.
Grants Pass, OR | Reviewed on Dec 20, 2021

We had the best time Daniel prepared the most wonderful trip for us.. our guides Dario and Diego were awesome .we enjoyed Ecuador so much . We loved are whole trip 😍

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Dec 23, 2021

Hola Stacey!
Thank you so much for these kind words, It was so fun working with you all!
I loved laughing so hard with you all especially when we were talking about the Anacondas and BOOM! You saw like 6 of them haha!
I truly hope you enjoyed the country and forged everlasting memories!

Mathias put together a fantastic photography ...
Ecuador | Nov 15 - Nov 21, 2021

Mehdi
Mehdi Z.
Houston, TX | Reviewed on Dec 03, 2021

Mathias put together a fantastic photography trip in the Quilotoa and Imbabura regions of Ecuador. All lodging, guides and drivers were excellent and on schedule. Mathias was always available for questions and assistance when needed and he even went to the length of accompanying me for a couple of days in the trip. He is very professional and has a gift to quickly and exactly understand his clients needs. I cannot thank him enough and would recommend him to anyone for future trip planing in Ecuador, a country he knows very well.

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Dec 09, 2021

Mehdi,

thanks a lot for your review! It was indeed an interesting trip we put together, and I enjoyed accompanying a part of it. And judging by the photos I have seen, I think your trip was a success!
I am looking forward to helping you organize another trip in the future to explore the other parts of this versatile country. PS.: Greetings from Alejandro!

Ecuador is as phenomenal as our planner and guide
Ecuador | Nov 19 - Nov 28, 2021

E
Ellen R.
Manhattan, KS | Reviewed on Nov 30, 2021

Everything about the trip was well-executed and wonderful! From the beginning planning stages with Jacky to the days with our guide Dario, we really had an amazing experience. You can tell that both of these individuals love their country and have a passion for what they do. I don't think we could have had quite the experience without the proper planning. The lodging was incredible and Dario took us out to places we wouldn't have even thought of. I'm really glad my husband and I took a chance and booked through kimkim. It was our first trip with them but won't be the last!

Local specialist: Jackeline Valarezo
Jackeline
Jackeline Valarezo
Local specialist in Ecuador | Reviewed on Dec 01, 2021

Dear Ellen,
Thank you so much for your nice review and for sharing your experience!
I am really happy that you and James enjoyed your time in Ecuador. For me was a great experience to organize your tour and be part of the memories you have of Ecuador and our people. If someday you decide to visit the Galápagos Islands, I will be happy to help you to create an unforgettable tour.
By the way, Dario said he enjoyed guiding your tour, and he keeps the best memories of this time.
Thank you for... read more

Dear Ellen,
Thank you so much for your nice review and for sharing your experience!
I am really happy that you and James enjoyed your time in Ecuador. For me was a great experience to organize your tour and be part of the memories you have of Ecuador and our people. If someday you decide to visit the Galápagos Islands, I will be happy to help you to create an unforgettable tour.
By the way, Dario said he enjoyed guiding your tour, and he keeps the best memories of this time.
Thank you for such amazing vibes, I hope we will meet again, but either way, I wish you great future tours and happy life!
Best regards from Quito,
Jacky

We had a wonderful tour of Ecuador. It all o...
Ecuador | Nov 5 - Nov 15, 2021

Elaine
Elaine G.
East Palo Alto, CA | Reviewed on Nov 22, 2021

We had a wonderful tour of Ecuador.
It all occurred without a single glitch.
Daniel met us as soon as we arrived at our hotel to go over details.
He did his best to make us happy in every regard.
Our guide and driver, Christian, was knowledgeable and engaging as well as being a most excellent driver.
We most enjoyed the zipline and our hike to the lagoons. We loved the charming towns of Banos and Cuenca. I had the best Chinese food ever in Banos. The trucha (trout) was exceptional at the... read more

We had a wonderful tour of Ecuador.
It all occurred without a single glitch.
Daniel met us as soon as we arrived at our hotel to go over details.
He did his best to make us happy in every regard.
Our guide and driver, Christian, was knowledgeable and engaging as well as being a most excellent driver.
We most enjoyed the zipline and our hike to the lagoons. We loved the charming towns of Banos and Cuenca. I had the best Chinese food ever in Banos. The trucha (trout) was exceptional at the lagoons. Had the best roast pork ever at the market in Cuenca. My mouth is watering recalling all the fabulous meals we had.
Thank you for your excellent service.

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Nov 22, 2021

Hola Elaine and Ben!
Thank you so much for your review and for sharing your experience!
I had so much fun working with you and Ben, and that moment we shared on the day of your arrival was fantastic. Cristian has told me that he also had an amazing time with you too!
Best Chinese food in Baños? That sounds awesome and I will definitely get back to you when I am in Baños so you can give me the recommendation this time :)
I am glad you liked all the food and I hope you also liked the Canelaso... read more

Hola Elaine and Ben!
Thank you so much for your review and for sharing your experience!
I had so much fun working with you and Ben, and that moment we shared on the day of your arrival was fantastic. Cristian has told me that he also had an amazing time with you too!
Best Chinese food in Baños? That sounds awesome and I will definitely get back to you when I am in Baños so you can give me the recommendation this time :)
I am glad you liked all the food and I hope you also liked the Canelaso on the final day in Cuenca!
Thank you for such amazing vibes, hopefully, we will meet again, but either way, I wish you the best in the future!

Best regards from the middle of the world,
Daniel :)

A perfect 19days tour of Ecuador.
Ecuador | Oct 15 - Nov 2, 2021

Sabine
Sabine V.
Spain | Reviewed on Nov 08, 2021

A perfect 19days tour of Ecuador. Many thanks to Isabel for her patience and help in the organization of the trip.
Our excellent guide Cristobal Cabezas had a lot of experience and knew all the perfect places to spot birds. He made this trip unforgettable. He was sympathetic, polite and very patient while we were taking pictures, a pleasant companion and good driver, sharing a lot of information about the history, politics and people of Ecuador.

Ecuador is a save country and Covid proof.... read more

A perfect 19days tour of Ecuador. Many thanks to Isabel for her patience and help in the organization of the trip.
Our excellent guide Cristobal Cabezas had a lot of experience and knew all the perfect places to spot birds. He made this trip unforgettable. He was sympathetic, polite and very patient while we were taking pictures, a pleasant companion and good driver, sharing a lot of information about the history, politics and people of Ecuador.

Ecuador is a save country and Covid proof. Nature is very diverse and untouched.

Hotel Reviews
Casa Hotel Baquedano
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Edén Treehouse
Mindo
Authenticity & Character
Lo
Location
Staff
Cleanliness & Comfort
Hosteria Pampallacta
Papallacta
Authenticity & Character
Lo
Location
Staff
Cleanliness & Comfort
Waita Lodge
n/a
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hosteria PapaGayo
Machachi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Birdwatching and time at leisure in Mindo
Mindo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Isabel Pérez

Excellent!!!!
Ecuador | Sep 15 - Sep 29, 2021

Tom
Tom B.
Point Pleasant, NJ | Reviewed on Oct 15, 2021

It was a great trip perfectly organized by Daniel. From the very beginning he listened to all my suggestions and put together an unforgettable itinerary. He was very attractive and quickly responded to my emails and messages. He was a pleasure to deal with!
Daniel also put me in touch with an excellent tour guide, Christian.
I spent four days with Christian taking daily trips and i can say that he was exceptionally good. Whether sightseeing and telling me about the history of Quito,... read more

It was a great trip perfectly organized by Daniel. From the very beginning he listened to all my suggestions and put together an unforgettable itinerary. He was very attractive and quickly responded to my emails and messages. He was a pleasure to deal with!
Daniel also put me in touch with an excellent tour guide, Christian.
I spent four days with Christian taking daily trips and i can say that he was exceptionally good. Whether sightseeing and telling me about the history of Quito, encouraging the hiking up the Cotopaxi volcano, or walking around Otavalo markets, Christian was very caring and attentive to my needs. He also had a great sense of humor!
I loved snorkeling and observing wildlife in Galapagos islands, it was a lot of fun!
I also had a truly unforgettable time in Amazon jungle! Got to eat ants, watch anacondas and pink dolphins, trek through the jungle at night, listen to the sounds of exotic birds, and cook a meal with indigenous people in their village. Breathtaking experience!!!
It was my second time using Kimkim to help me organize a trip and I am very impressed with them. Will definitely use them again in the near future. I also recommend their services to everyone!!!!
Thank you, again!!!

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Oct 19, 2021

Hola Tom!!
Wow, I loved every single word of this review! I am so glad you had an unforgettable time, I must say it was awesome to be in contact with you and be there for you during your trip. I was talking to Christian and he said he enjoyed every single day too!
I am still impressed that those ants have an intense lemon flavor! Thank you once again for these amazing words, for traveling with Kimkim and Responsible Travel (EGT). If you want to return you know who to message :)!!
I wish you the best for the future, and BEST regards from the middle of the world,
Daniel :)

Linda did an amazing job planning our trip! E...
Ecuador | Aug 17 - Aug 26, 2021

G
Gina C.
Orinda, CA | Reviewed on Aug 31, 2021

Linda did an amazing job planning our trip! Everything went very smoothly and Linda was extremely responsive and helpful throughout. We couldn't have asked for a better experience, all thanks to Linda. I highly recommend her!

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Aug 31, 2021

Thank you so much, Gina! It's great to hear that you have enjoyed your time in Ecuador, it was a pleasure to help you planning and to assist you throughout your tour. I hope to welcome you again here one day!

If I could give Linda 10 stars I would!
Ecuador | Aug 17 - Aug 26, 2021

Annette
Annette T.
South Lake Tahoe, CA | Reviewed on Aug 29, 2021

If I could give Linda 10 stars I would! The trip could not have gone any better, Linda's planning was flawless, our hotels were wonderful and all the local guides we had were really great. My sister and I were so impressed with Linda's knowledge and responsiveness, she always replied promptly to any question or concern, both before and during the trip. My sister and I were a bit nervous with Covid still a concern, but Linda helped navigate us through the requirements and the testing and it... read more

If I could give Linda 10 stars I would! The trip could not have gone any better, Linda's planning was flawless, our hotels were wonderful and all the local guides we had were really great. My sister and I were so impressed with Linda's knowledge and responsiveness, she always replied promptly to any question or concern, both before and during the trip. My sister and I were a bit nervous with Covid still a concern, but Linda helped navigate us through the requirements and the testing and it all went smoothly. A relative told me about kimkim and I am so glad, and have been telling all my friends how wonderful it all was. I have been birdwatching since I was 8 years old and going to the Galapagos was always a dream for me, and it exceeded all my expectations. Thank you so much to Linda for making my dream come true!!

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Aug 30, 2021

Hi Annette,
thank you so much for your detailed feedback and your kind words. It was a pleasure to help you and your sister planning your trip, and to make this dream of yours come true!
I hope I can welcome you soon again here in Ecuador, so that you can explore the parts of the country (and their wildlife) that you haven't seen this time.
Take care & a big hug for you and Gina!
Linda

Trip was great, especially during a global pandemic
Ecuador | Dec 18 - Dec 24, 2020

Cristina
Cristina M.
| Reviewed on Aug 24, 2021

This was the second trip I took using KimKim and both times it's been great. Daniel planned everything I ask for and he did a great job given pandemic limitations. He added in nothing extra I didn't request and was able to make everything else work for us. Daniel was able to keep the trip in our budget, was extremely communicative the whole time during our trip, and continued to give us tips and advice throughout our time.

The only negative part of the trip was a transportation mishap... read more

This was the second trip I took using KimKim and both times it's been great. Daniel planned everything I ask for and he did a great job given pandemic limitations. He added in nothing extra I didn't request and was able to make everything else work for us. Daniel was able to keep the trip in our budget, was extremely communicative the whole time during our trip, and continued to give us tips and advice throughout our time.

The only negative part of the trip was a transportation mishap getting from one place to another. We ended up in a small car having to drive overnight hours in the opposite direction only to return the same way we came and go hours more. Even though this was frustrating for us, Daniel tried everything he could to find a different form of transportation but the pandemic restrictions and lack of tourism at the time were really to blame. Daniel went above and beyond to help during that time.

Our guides were all great. My sister and I basically had a private trip from place to place and had a local guide who knew the area in each national park we went to. This was a trip packed with outdoor adventure just like we requested. Thank you very much!

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Aug 30, 2021

Hola Cristina!
I am so excited to read this review! It was really fun to plan this trip together, especially during the tough times in the middle of the pandemic back then which makes it even more unforgettable!
Thank you and your sister for your trust in our country, and as we mentioned before, whenever you are ready to come back to Ecuador for the Galapagos Islands you can always count on me!
It was amazing that you managed to see so many things like that Anaconda chilling in the... read more

Hola Cristina!
I am so excited to read this review! It was really fun to plan this trip together, especially during the tough times in the middle of the pandemic back then which makes it even more unforgettable!
Thank you and your sister for your trust in our country, and as we mentioned before, whenever you are ready to come back to Ecuador for the Galapagos Islands you can always count on me!
It was amazing that you managed to see so many things like that Anaconda chilling in the river!

Anyway, I am glad that Charmander lit the way for you. I wish you and your sister safe and awesome journeys in the future :)

Best regards from the middle of the world,
Daniel

A Fantastic Three-Week Adventure in Ecuador
Ecuador | Jul 2 - Jul 20, 2021

Rob & Katie
Rob & Katie L.
Tigard, OR | Reviewed on Aug 17, 2021

Simply put, my wife and I had a spectacular three-week trip to Ecuador. Mathias and his team provided a very well-organized adventure for us that was well-paced and filled with new sites, learning, and exploring. From Quito to the Galapagos, to Mindo, the Amazon rain forest, and the highlands of Cotapoxi our trip was superb. Every local guide was on time, thoughtful, and very knowledgeable. The wonderful sections of beautiful boutique hotels and the excursions were safe and exciting. Every... read more

Simply put, my wife and I had a spectacular three-week trip to Ecuador. Mathias and his team provided a very well-organized adventure for us that was well-paced and filled with new sites, learning, and exploring. From Quito to the Galapagos, to Mindo, the Amazon rain forest, and the highlands of Cotapoxi our trip was superb. Every local guide was on time, thoughtful, and very knowledgeable. The wonderful sections of beautiful boutique hotels and the excursions were safe and exciting. Every day was a new adventure.

We experienced so much of the culture and the hospitality of the Ecuadorian people that we were thrilled to get up each morning for our new adventure. We have already made many referrals to Kimkim.com and know that we will continue to do so in the future. Thanks for a trip of a lifetime!

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Aug 18, 2021

Katie & Rob,

thank you very much for sharing your experience with other travelers! I'm glad you enjoyed your time here. Hopefully, you can return soon to reunite with your new friends and see the other parts of this diverse country!

Hasta pronto,
Mathias

Visiting the beautiful, welcoming country of Ecuador
Ecuador | Jun 10 - Jun 21, 2021

J
Jackie L.
Bonita Springs, FL | Reviewed on Jun 22, 2021

Would highly recommend traveling to the beautiful country of Ecuador. The country is welcoming and beautiful, and the people are even more so. We felt safe and well taken care of the entire trip. Our local specialist, Mathias, took care of all the planning/bookings. The local people, drivers, and guides could not be more genuine lovely people.

We visited the Amazon for 4 days, Quito for 2 days, and the Galapagos for 5 days. It felt like the perfect amount of time in each location, the only... read more

Would highly recommend traveling to the beautiful country of Ecuador. The country is welcoming and beautiful, and the people are even more so. We felt safe and well taken care of the entire trip. Our local specialist, Mathias, took care of all the planning/bookings. The local people, drivers, and guides could not be more genuine lovely people.

We visited the Amazon for 4 days, Quito for 2 days, and the Galapagos for 5 days. It felt like the perfect amount of time in each location, the only downside was the amount of travel time between locations. I would absolutely recommend visiting Ecuador, and all it has to offer.

Will be returning soon!

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jul 06, 2021

Thank you Jackie for sharing your experience here in Ecuador with other travelers! The entire team is very glad to hear that you enjoyed your time here and that everything was as planned (or even better).
Regarding the amount of travel time between the different parts of the country, this was mainly due to the pandemic situation, which still makes air travel difficult to some locations sometimes, as was the case for your trip to the rainforest, which is why we took you there by private... read more

Thank you Jackie for sharing your experience here in Ecuador with other travelers! The entire team is very glad to hear that you enjoyed your time here and that everything was as planned (or even better).
Regarding the amount of travel time between the different parts of the country, this was mainly due to the pandemic situation, which still makes air travel difficult to some locations sometimes, as was the case for your trip to the rainforest, which is why we took you there by private scenic drive as discussed previously. As for the Galapagos Islands, they can only be reached by plane as they are located quite far off the Pacific Coast, which is why it is recommendable planning for at least 5 days there (as you did) or better even more if time allows!

We are looking forward to having you back here soon, maybe once things are back to the (new) normal, so you can see the rest of this beautiful country!

Greetings from Quito,
Mathias

Mathias is extremely responsive and organized.
Ecuador | May 15 - May 22, 2021

A
Arianna L.
Asbury Park, NJ | Reviewed on May 24, 2021

Mathias is extremely responsive and organized. I asked for an adventurous trip filled with culture and that’s exactly what Mathias put together for me.

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jun 01, 2021

Thanks for your feedback, Arianna! It was a pleasure having you as our guest, it was fun planning this trip with you and I'm happy that you enjoyed it to the fullest!

Responsible Travel Ecuador packs a heck of a punch and a very good one that is!
Ecuador | Apr 5 - Apr 19, 2021

B
Bryan M.
Saint Cloud, MN | Reviewed on Apr 21, 2021

I was fortunate to be paired with Daniel at Responsible Travel Ecuador through KimKim. This was my third time booking a trip on KimKim and once again it does not disappoint! The 15 day tour I did started out in Galapagos Island which was efficient since you need PCR Test to go to the Island and I did everything from boat tours, snorkeling, walking tour, lava tunnel and a day of relaxation! The tour continued to Quito where I was given two insightful tours from Andrea who also is from... read more

I was fortunate to be paired with Daniel at Responsible Travel Ecuador through KimKim. This was my third time booking a trip on KimKim and once again it does not disappoint! The 15 day tour I did started out in Galapagos Island which was efficient since you need PCR Test to go to the Island and I did everything from boat tours, snorkeling, walking tour, lava tunnel and a day of relaxation! The tour continued to Quito where I was given two insightful tours from Andrea who also is from Responsible Travel which included walks around Old City as well as the churches in the area as well as seeing the middle of the Equator and Volcano that overlooks the city of Quito. Unfortunately Cotopaxi was closed for maintenance but driver Marco Herrara took me to Quilotoa which was a fantastic sight to see and he did an amazing job explaining Ecuador on the way there as well as Quilotoa and the story behind the volcanoes. I ended the tour in Cuyabeno which was a unique 3 day tour in Amazon area and the tour guides were amazing with the walking tours as well as boat tours. Javier was a great driver for the pick ups to and from the airport and I was lucky enough to stay in wonderful hotels such as Deja Vu in Santa Cruz, Hotel Vieja Cuba in Quito and Nicky's Amazon Lodge in Cuyabeno. I recommend you to have your trip in Ecuador planned with Responsible Travel!

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Apr 27, 2021

Hola Bryan!
WOW! Thank you so much for such an awesome review! I actually took a long on replying to this review because I was showing it to Marco, Andrea, Javier, and our pals at Cuyabeno! We are very happy that you had such a great time in Ecuador. I truly hope we managed to forge unforgettable memories and hope to see you again in Ecuador for that pending trip to Cotopaxi and that pending post-pandemic drink!
Thank you for the good vibes, and see you again someday :)

Best regards from the middle of the world,
Daniel

Ecuador was an amazing trip in the midst of a pandemic...
Ecuador | Dec 31 - Jan 9, 2021

Kim
Kim M.
Newport News, VA | Reviewed on Apr 03, 2021

Ecuador was an amazing trip in the midst of a pandemic and an uncertain time within the world. It was a much needed vacation, and not one time did we feel unsafe or at risk due to covid. Extra precautions were taken, and everything went off without a hitch. From volcanoes, to hiking, to city experiences, Amazon adventures and more, there is nothing I would change about our trip.

"Fresh Eddie" our tour guide was one of the highlights for us! He graciously accepted our nickname given to him... read more

Ecuador was an amazing trip in the midst of a pandemic and an uncertain time within the world. It was a much needed vacation, and not one time did we feel unsafe or at risk due to covid. Extra precautions were taken, and everything went off without a hitch. From volcanoes, to hiking, to city experiences, Amazon adventures and more, there is nothing I would change about our trip.

"Fresh Eddie" our tour guide was one of the highlights for us! He graciously accepted our nickname given to him by me and my significant other and truly went out of his way to make our trip one of our best yet! His knowledge of the places we went to and the routes to get there was top notch. We loved him greatly and found a friend for life!

Gabor who helped plan our trip through KimKim is/was a Saint!! I know I drove him crazy with my itinerary changes, questions and concerns, and he just couldn't have handled me better! Haha He was so patient, so detailed and just definitely one of the reasons our trip went so well. He even called me towards the end just to see how everything was going and helped to make a last minute adjustment we didn't know we needed to make.

Overall, I give KimKim and the people they brought into my life a 10 because they are an awesome trip planning site, and I love everything about our trip! I tell all my friends about your site because this isn't my first trip planned through you all and won't be my last!

Local specialist: Gabor Csizmadia

Matias put together an awesome trip to an amazing country.
Ecuador | Jan 22 - Jan 31, 2021

Jeremy
Jeremy P.
Mexico | Reviewed on Mar 26, 2021

Matias was amazing. Quick responses, answered all the questions we had, most before we thought to ask them. The partners he worked with were on time, friendly, and knowledgeable. The hotels we were set up in were all great, from hot tubs heated by volcanos to having breakfast with a troop of monkeys, it was places that were unique, clean and friendly. I would send anyone I know to Ecuador and I will give them Matias' contact information to make their trip as special as he made ours.

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Mar 27, 2021

Thanks for your feedback, Jeremy! It was great having you guys as one of our first guests since the beginning of the pandemic. And I'm glad to hear that you enjoyed your time here to the fullest!
I wish you all the best and a great time on your next trips, maybe one day you will return to see the other parts of this beautiful country.

Hasta luego,

Mathias

Daniel was amazing!! He was always available ...
Ecuador | Feb 21 - Mar 2, 2021

Mylinda
Mylinda D.
North Little Rock, AR | Reviewed on Mar 12, 2021

Daniel was amazing!! He was always available if we needed him! It was very reassuring. We had a phenomenal time in the Galápagos AND Daniel was able to plan the trip within our budget after we discussed details. I would highly recommend Daniel and if we decide to go to the Galápagos again, I will reach out to him in the future!

Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Reviewed on Mar 16, 2021

Dear Mindy, Kevin, and Kade!
Thank you so much for the good vibes and the amazing comments, I am very happy to know that you enjoyed your trip to the max! Working on your trip was an amazing experience and learning about your experiences was wholesome in every way.
I truly hope I got to forge great memories for you all because you sure did leave some amazing memories for me :)

Haha, You did it!! The Godzilla pictures are AWESOME!

I wish you all the best in the future, and if you decide to come back sometime, feel free to contact me!

Best regards from the middle of the world,
Daniel :)

Great Trip Ecuador
Ecuador | Feb 6 - Feb 27, 2020

RICHARD
RICHARD K.
Farmingville, NY | Reviewed on Mar 02, 2020

Isabel Fernandez worked so hard to make our trip to Ecuador so memorable. Every part of the trip was smooth. No hassles in terms of pick ups and transportation. Our guide, Christian was fantastic. We told Isabel what we loved to do as travellers (hiking, nature, etc.) and she worked with us to plan a perfect vacation. She made great suggestions and we worked together to make our Ecuadorian experience so memorable. Rich and Melissa

Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito, Ecuador | Reviewed on Mar 04, 2020

Hi Rich and Melissa!
I'm happy to hear that you had a great experience in Ecuador, your trip was indeed very special, you were able to see experience the vast diversity of wildlife exploring the Galapagos Islands, the rainforest, cloud forest, and even the Andes while horseback riding! It was a pleasure building this vacation for the two of you, glad it met your expectations!
All the best for the two of you,
Isabel

Extremely Organized and Professional Company
Ecuador | Feb 2 - Feb 16, 2020

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Lianne T.
Everett, WA | Reviewed on Feb 20, 2020

I have never used a travel agency to plan a vacation before, so initially, I was a little nervous. However, it turned out to be a fantastic experience from the beginning to the end. Edwin helped me plan my trip and was very responsive and flexible. He was easy to communicate with friendly and professional. While the booking and planning part when well, I still wasn't sure how it would be when I got there. Waiting for me at the airport was my pickup and local guide, Dario. Dario was extremely... read more

I have never used a travel agency to plan a vacation before, so initially, I was a little nervous. However, it turned out to be a fantastic experience from the beginning to the end. Edwin helped me plan my trip and was very responsive and flexible. He was easy to communicate with friendly and professional. While the booking and planning part when well, I still wasn't sure how it would be when I got there. Waiting for me at the airport was my pickup and local guide, Dario. Dario was extremely professional, friendly, knowledgeable, and you can tell that he loves his job as a guide. I felt at ease with him at all times and wasn't afraid to ask if I needed anything. All the transfers happened very smoothly, and I have no idea how I would have planned such activities alone or how I would have gotten to any of the places I did. Getting to Yacuma EcoLodge was a little complicated, so having someone to take care of each step was so helpful. It allowed me to relax and be on vacation! I stayed for a week at Yacuma EcoLodge and experienced a lot of great activities in the rainforest. My one comment is that if you want to see a lot of animals, Yacuma EcoLodge might not be the place to stay. However, if you are interested in just being in the rainforest, plants, nature, you will love it. I enjoyed every second of the experience despite not seeing a lot of animals. After spending a week at Yacuma Ecolodge, I transferred to Galapagos islands, where I met other guides - Enrique and several others that assisted me and made sure that everything went smoothly. In Santa Cruz, I also had several planned activities, including snorkeling (which I was I had more time planned for) in which I saw sea lions, sea turtles, and all sorts of fish. In Isabela, my guide Pablo was great. He was very entertaining, professional, and very interesting to talk to. I did many exciting activities there as well. Everything went smoothly from start to finish, and I am 100% sure I did more and saw more than I ever could have seen had I planned the trip myself. Each day someone from the operations department would call me to check in and see how my day went and if I had any problems or concerns. There was one night, I had a bit of an issue at one of the hotels. They were very responsive and took my concerns very seriously. To sum up, EcoAndes was a very organized and professional company. My brother and I are thinking about a trip to Peru in December, and I will be using EcoAndes for future travel planning in all the countries that they serve.

Local specialist: Edwin Vega
Edwin
Edwin Vega
Local specialist in Quito | Reviewed on Feb 21, 2020

Dear Lianne!

I am so glad to read your review and am truly happy for your great trip!
It´s nice to hear that your vacations went well and that you are returning home with great memories and experiences.
I will hand over your nice words to Dario and everyone in our operations team who did their best for your trip to work out the way it did :)
If you ever consider returning or planning a trip to Peru, Bolivia, Chile, Argentina or Colombia, feel free to contact me again, I will be happy to help!

Warmest regards,
Edwin

First Class Service Every Step of the Way
Ecuador | Jan 23 - Feb 6, 2020

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Mary Ellen G.
Canada | Reviewed on Feb 13, 2020

We have so much to share regarding the start to finish adventure that Isabel planned for us. I know she was there in the background managing every leg of the trip and I only wish we could have thanked her in person. Planning with Isabel was easy with 2 way back and forth communication. She listened to what we wanted and delivered completely with perfect guides, transportation, top notch hotels and tours. This was the first time we have used a travel service such as Kimkim and it made the... read more

We have so much to share regarding the start to finish adventure that Isabel planned for us. I know she was there in the background managing every leg of the trip and I only wish we could have thanked her in person. Planning with Isabel was easy with 2 way back and forth communication. She listened to what we wanted and delivered completely with perfect guides, transportation, top notch hotels and tours. This was the first time we have used a travel service such as Kimkim and it made the trip so easy with everything coordinated and booked for us. Special mention goes to David Carrion, who met us at Quito airport and became our friend and guide for the next several days. He was professional and knowledgable about his home country and city with many excellent suggestions. Thank you Isabel for suggesting cooking class and market tour with Chef Edwin of Altamira Restaurant which was one of our highlights. Second guide, Marco Herrera took over for the next leg to take us on a beautiful tour of Cotopaxi and Banos. He took very good care of us and was excellent driver through 2 torrential downpours and travel company for my chatty husband. We absolutely fell in love with Hotel Luna Volcan and wish we had booked for 2 nights. The trip then moved to Amazon and Napo Wildlife Centre. I think Isabel picked the best ecolodge in the area and would recommend this one over all others. Three days of exploring the jungle and river with our guide, Juan was perfect. We then switched gears to travel to Galapagos. We were happy Isabel suggested staying on land using boat tours to uninhabited islands during the day. Huge shout out to Isabella Island hotel, Iguana Crossing which was the nicest hotel on the island. We enjoyed exceptional service and upgraded accommodation. Again we wish we had a second night to enjoy this beach paradise. Another mention needs to be given for honest island residents. My husband dropped his passport by accident when we were out for dinner. By the next morning, there was a tourist news feed broadcasting a picture of his passport and asking where he was staying so it could be returned. Not really the way to become famous but we sure appreciated all the care and concern. Our tour guide, Julio and his lovely young daughter, Mia were absolutely fantastic and took us on a couple of amazing tours. Then we taxi boated back to Santa Cruz for 3 night and again had a lovely oasis hotel, Ikala Hotel close but away from the hustle and bustle. 2 boat snorkelling and island hikes were similar in structure but gave us a wider perspective of different species on each island. We sadly had to say goodbye to Galapagos and fly back to Quito. Tour ended with David meeting us and a very special and private tour of a rose farm close to the airport. What a treat that was! The last hotel Isabel chose was EB Hotel close to the airport for an early morning flight. They even offered to pack us brown bag breakfasts because buffet was not open that early. It was a quiet and lovely way to end a very busy and exciting tour. When I say this was a trip of our lifetime, I am not exaggerating. Thank you Isabel for all your background planning and coordination! I am not exaggerating when I say this is the lady to talk to for your Ecuadorean tour!

Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito, Ecuador | Reviewed on Feb 26, 2020

Dear Mary and Richard, thank you very much for your lovely and very detailed review, this will surely help other travelers! First of all let me tell you that I will keep in mind your feedback regarding Baños and Isabela, both places are really great (Not to mention the hotels!) but sometimes time can be tight so I will explain that spending a little bit more time will be worth it!

I'm glad to hear that you made precious memories here, hope you have many pictures to show friends and family!... read more

Dear Mary and Richard, thank you very much for your lovely and very detailed review, this will surely help other travelers! First of all let me tell you that I will keep in mind your feedback regarding Baños and Isabela, both places are really great (Not to mention the hotels!) but sometimes time can be tight so I will explain that spending a little bit more time will be worth it!

I'm glad to hear that you made precious memories here, hope you have many pictures to show friends and family! We could not meet in person but it was a real pleasure to plan this trip with you, hopefully, in the future you will come again to explore different regions of Ecuador!

Kind regards,
Isabel

Flexible planning meets your needs
Ecuador | Jan 7 - Jan 26, 2020

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Sherry k.
Canada | Reviewed on Feb 09, 2020

Lots of pre-planning emails with Isabel resulted in a beautiful trip. Two little glitches along our 3-week mainland trip were resolved very quickly. Our guide/driver Marco was knowledgeable , and when we asked for a deviation, he knew if it was do-able. Wonderful stays at Les terrazzas de Dana in Mindo (recommend Chocolate massage), Hacienda Porvenir(beautiful, peaceful lounge and hiking outside your door.) Thursday market at Sasqisili was fun.

Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito, Ecuador | Reviewed on Feb 12, 2020

Hi Sherry!
Thank you for your lovely feedback, I'm glad it met your expectations! It was a pleasure planning this trip with you. Marco was more than happy to help you have the best experience, this includes flexibility and the ability to make on-spot changes to show you the most interesting sights for you.

I hope to hear from you again in the future!

Best wishes,
Isabel

Quito and surrounding area
Ecuador | Jan 19 - Jan 23, 2020

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Unni S.
Brazil | Reviewed on Feb 09, 2020

We were two teenager families traveling in mainland Ecuador for the first time. Stayed 6 days in Quito area with visits to Mindo, Cotopaxi and Quilotoa. Our guide Marcelo was perfect match with his deep knowledge of biology and earth sciences, as well as being very flexible and service minded. Highly recommended!

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito, Ecuador | Reviewed on Feb 10, 2020

Dear Unni, thank you very much for your feedback and your recommendation, I'm more than happy to hear that you and your teenagers have enjoyed the trip into the surroundings of Quito with Marcelo!
Greetings from Quito to you and your family,
Linda

Highlights Galapagos, jungle, cuenca...
Ecuador | Jan 19 - Feb 2, 2020

xiaojing
xiaojing j.
League City, TX | Reviewed on Feb 06, 2020

Highlights()
1. Galapagos
2. jungle
3. cuenca
4. scenery while driving
5. The Old Towne Hotel in Quito was very nice and the owner was great to assist with any questions, needs and went above and beyond to make our stay memorable

Negatives (in no particular order)
1. No electricity or air conditioning in jungle
2. The driver from Quito to spoke no English
3. The hotel in Alausi was very bad.
4. The return schedule from the jungle to the airport quite poorly calculated and created unnecessary stress with us nearly missing our flight

Local specialist: Isabel Pérez

We had an amazing experience using Kimkim for...Ecuador
Ecuador | Jan 8 - Jan 19, 2020

Rachael
Rachael M.
Australia | Reviewed on Feb 02, 2020

We had an amazing experience using Kimkim for the first time.
Our booking agent Gabor was extremely helpful, responsive and had some great recommendations for us. When we had to change our travel arrangements due to disruption in the country he was able to accommodate our additional requirements as well.
Our first guide Roko was fantastic- from the moment he collected us at the airport until 8 days later when he dropped us off at Cuenca airport. Roko made every effort to ensure we had a... read more

We had an amazing experience using Kimkim for the first time.
Our booking agent Gabor was extremely helpful, responsive and had some great recommendations for us. When we had to change our travel arrangements due to disruption in the country he was able to accommodate our additional requirements as well.
Our first guide Roko was fantastic- from the moment he collected us at the airport until 8 days later when he dropped us off at Cuenca airport. Roko made every effort to ensure we had a fantastic time , getting to know us and what we enjoyed in travelling. His car was always clean and tidy and he ensured we knew how to get hold of him every evening in case we needed something. Roko has a great sense of humour , a great driver and really knowledgeable about the country and people.We had a fabulous time travelling wit him! Our second guide Dario did his job but was not as engaging and the same level of care and attention to detail was not there and even when we were hiking was on his mobile phone alot- maybe an age thing!. We still had an enjoyable time as Ecuador is such a beautiful country but wasn't as great as the days we spent with Roko. Ecuador is an amazing country with great scenery, food and people. Thank you we had an wonderful trip with a lifetime of memories. Thank Gabor and thank you Roko !!!

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Reviewed on Feb 03, 2020

Dear Rachael!

I´m so happy to read your kind words :) I already expressed my gratefulness to Roko and had a small chat with Dario - he is going to pay attention to details and show his interest in making people really get to know with Ecuador in the future.

Again, thank you so much for your kind thoughts, and I hope to be able to help you out again in the future.

Take care both of you,
Gabor

Perfect tour
Ecuador | Jan 19 - Jan 23, 2020

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Hege K.
Brazil | Reviewed on Jan 31, 2020

All transport and drivers felt safe and was punctual. Our guide to mindo (Marcelo Chavez) was maybe one of the best guides we have experienced. He really payd attention to the groups needs and gave good and pedagogical information. He was truly professional, positive and service minded. Hotel in mindo (Dragonfly) and Cotopaxi was memorable. All activities was good.

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito, Ecuador | Reviewed on Jan 31, 2020

Dear Hege, I'm pleased to hear that you've had a great time with your guide Marcelo and that you've enjoyed the hotels and activities during your tour. It was a pleasure to help you and Unni plan this trip for you and your families, and I hope that you've enjoyed your time on Galapagos as well.
I wish you all the best for future travels,
Linda

Family of Four (Dec 25-Jan 5)
Ecuador | Dec 24 - Jan 5, 2020

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Mark L.
Charlotte, NC | Reviewed on Jan 13, 2020

Thanks to Iveth for organizing a wonderful 13-day trip and to Cristian for making it special. Cristian was very personable and was knowledgeable about local history and customs. He also made great adjustments to our itinerary when appropriate. Iveth stepped up and visited when one of us did not feel well for a couple of days.
Highlights included horseback riding at Cotapaxi; Rose Success rose plantation; Hacienda Las Cuevas (a lovely place to stay carved out of the rock); Casa Gangotena... read more

Thanks to Iveth for organizing a wonderful 13-day trip and to Cristian for making it special. Cristian was very personable and was knowledgeable about local history and customs. He also made great adjustments to our itinerary when appropriate. Iveth stepped up and visited when one of us did not feel well for a couple of days.
Highlights included horseback riding at Cotapaxi; Rose Success rose plantation; Hacienda Las Cuevas (a lovely place to stay carved out of the rock); Casa Gangotena Hotel on an historic square in Quito (great rooms, lovely food, and craft cocktails); the weaving demonstration and people at Peguche Wasi; and our days at Napo Wildlife Center in the Amazon basin. The people were great everywhere we stayed. Cristian’s suggestions for local lunch stops were wonderful and we enjoyed our time with him. We also thought the Cultura Manor Hotel was a nice introduction to the ambience of Quito. We particularly enjoyed our leisurely lunch at La Plaza Restaurant in the Hotel Mama Cuchara (which is by ArtHotels who also have locations in Otavalo and Cuenca). It has a great rooftop bar with views of the historic center and of the Virgin Mary statue on the Mirador de Panecillo. The bar was tended by Juan Pedro who crafted his own cocktails and had virgin versions for the kids.
Being in Ecuador at New Year’s was a treat. In many places, we saw groups of men and even kids clumsily dressed as women who sang and danced amusingly in front of our car. For a couple of coins, we could pass through. Some of them kept us laughing. Cristian explained the tradition and even confessed to having done the same as a young man. The atmosphere for our NYE dinner in the monastery at Hacienda Cusin was wonderful as were the folk dancers would performed in the garden. Although, the rooms there were very tired, the service was great and we loved getting the hot water bottles as part of the turn-down service. And yes, we did find the secret stair in the monastery.
The Amazon was a fabulous part of the trip. The lodge was very well done, the excursions were well planned, and the service was very nice. We saw three species of monkeys, macaws, parrots, a toucan, a young and a full-grown anaconda, caimans, giant river otters, tarantulas, and many other beautiful birds. Our canoe crews were excellent. The visit to the village was a bit touristy but we danced their dance and bought a few hand-made things from their shop.
Our transfers with Alejandro upon our arrival and the day of our departure were excellent. He was flexible and helpful in making our last day in Quito a great day. We had 10 hours between our arrival from the Amazon and the time we needed to return to the airport. So, we went on our own unplanned excursions. We spent two hours at the home and museum of Ecuador’s famous artist, Oswaldo Guayasamín. This is an absolute must and we highly recommend going there. We then went to the historic Quito area where we came across numerous street performers and an entertaining parade. Alejandro held onto our luggage while we toured. So, it really helped make it a great day.
We do have a few suggestions noting that some of the drives were tiresome and it was cramped being in a small SUV. Skip the Thermae at Papallacta. The cabin was fun, the treatments were fine, and the hike was nice, but the hot springs were filled with locals who stand in line to get in. The place lost its charm with so many people there so it was not worth the drive. White water rafting would have been more fun.
The little village at the middle of the earth was very touristy. The egg demonstration, walking the line, and the water draining demonstration, were all pretty hokey. The monument next door was fine and the relief map in the French pavilion was helpful. The nearby Le Crater Restaurant was fogged in so we did not have a view but even so, the service and the food were disappointing. We do recommend a stop at the Quitsato equator. Their explanations and materials were very well done and it was good that Cristian had us stop there.
In Napo we would have preferred to have one of their naturalists (which is usually included) instead of hiring and paying for our own directly which was apparently due to holiday scheduling difficulties. Pedro was not very engaging, even at meals. He could have made it more fun for us and our teens. Our indigenous community guide Jorge was good at spotting animals and we even heard Pedro asking Jorge for information about the animals. We still enjoying Napo and would recommend it.
We had a great trip to the Galapagos prior to having kids and would have worked that it if we had more time.

Local specialist: Iveth Granda
Iveth
Iveth Granda
Local specialist in Quito - Ecuador | Reviewed on Jan 21, 2020

Dear, Mark!
Thank you sooooo and really much for you amazing and complete review, this is so helpful for us to know your feedback!
I am so glad you enjoyed all and every place and activity you visit with Cristian, the itinerary detailed of the experience you have was created with all my heart with such amazing company of Nancy, she was wonderful since the beginning to get the final trip for your delight.
I really appreciate all your kind words and it was fantastic to share a good talk with... read more

Dear, Mark!
Thank you sooooo and really much for you amazing and complete review, this is so helpful for us to know your feedback!
I am so glad you enjoyed all and every place and activity you visit with Cristian, the itinerary detailed of the experience you have was created with all my heart with such amazing company of Nancy, she was wonderful since the beginning to get the final trip for your delight.
I really appreciate all your kind words and it was fantastic to share a good talk with you when I visited you to confirm everything is ok with your health!
All the places you visited and enjoy an accommodation experience, are so gracefull of your review, this is so helpful to keep improving their services in a positive and motivated way.
Honestly, I really appreciate your review, because coming from you, as a trip experience specialist, this is a feedback so important to keep planning the best trips with a genuine
sense of my country orchestrated with great service!

I have already told your kind words to Cristian, Alejandro and the staff involved in your itinerary, they are so happy!

Thanks a lot again to you and your family, and send my greetings too!

Best regards,
Iveth

Great trip
Ecuador | Dec 20 - Jan 3, 2020

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Manoj N.
Frisco, TX | Reviewed on Jan 13, 2020

Had a great time in Ecuador. Kimkim team - especially Iveth - was very helpful and went out of their way to make sure that we had a good trip. Thank you!

Local specialist: Iveth Granda
Iveth
Iveth Granda
Local specialist in Quito - Ecuador | Reviewed on Jan 21, 2020

Dear, Manoj, Rima, and Sidharth!
Thanks a lot for coming to Ecuador to enjoy this amazing adventure, I am really happy, you had a Great trip in Ecuador.
For me, it was a pleasure to assist you during your trip process and I keep a great memory of you and your family in my country, now is yours too, you can come back whenever you want!

Warmest regards,
Iveth

Our trip to Ecuador was wonderful. I feel we ...
Ecuador | Dec 23 - Dec 30, 2019

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Ann C.
Appleton, WI | Reviewed on Jan 11, 2020

Our trip to Ecuador was wonderful. I feel we experienced as much as we could in our 7 day adventure. Iveth was lovely and I found it very special that she met us at the airport and joined us on the trip to Huasquila Lodge in the Amazon rainforest. I enjoyed her insight, information into our travels and advice when we were on own.. It was such a pleasure to have Marcelo drive us. I learned alot from him, enjoyed his knowledge, he was patient with our lack of spanish, its was fun to hear of... read more

Our trip to Ecuador was wonderful. I feel we experienced as much as we could in our 7 day adventure. Iveth was lovely and I found it very special that she met us at the airport and joined us on the trip to Huasquila Lodge in the Amazon rainforest. I enjoyed her insight, information into our travels and advice when we were on own.. It was such a pleasure to have Marcelo drive us. I learned alot from him, enjoyed his knowledge, he was patient with our lack of spanish, its was fun to hear of his family, and very thankful for our late night drives and that he gave up so much of Christmas holiday to be with us. Christian who was our driver from the rainforest to Banos taking in so many sites and waterfalls, he was so kind as he helped me to navigate the trails to waterfalls ( I have to admit I was not prepared for terrain) and taking video and pictures of our adventures. I so enjoyed his company and learning of his big family, traditions, and his recommendations for Banos, we did take his advice on eating Guinea pig (Cuy).
It was memorable and so fun to spend time with my son Denver, he tries to keep me young and challenge of my comfort zone. You all helped with that.
Iveth, Marcelo, and Christian will remain in my heart with a SMILE.
Thanks so much,
Ann Collins

Local specialist: Iveth Granda
Iveth
Iveth Granda
Local specialist in Quito - Ecuador | Reviewed on Jan 21, 2020

My dear, Ann!
Thank you really much, I really appreciate your so kind words, for me, it was fantastic to meet you and to meet Denver, It was an honor of being part of this trip planning since the beginning with your lovely son, Denver.
You rocked all time, and as you realized Ecuador is crowded with amazing and a lot of places to visit in so short distances and in a very small country, small but beautiful!
So you took advantage of all your time here, and for Marcelo, Christian and me, all of... read more

My dear, Ann!
Thank you really much, I really appreciate your so kind words, for me, it was fantastic to meet you and to meet Denver, It was an honor of being part of this trip planning since the beginning with your lovely son, Denver.
You rocked all time, and as you realized Ecuador is crowded with amazing and a lot of places to visit in so short distances and in a very small country, small but beautiful!
So you took advantage of all your time here, and for Marcelo, Christian and me, all of us feel honored of have hosted you in here, and no doubt, both of you dear Ann and dear Denver, we will remain you with a BIG SMILE TOO in our heart!

Warmest regards,
Iveth

layers of outsourced operators with poor customer experience
Ecuador | Dec 20 - Jan 3, 2020

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Ravi R.
Redwood City, CA | Reviewed on Jan 10, 2020

Was surprised that the whole tour right from kimkim is 100% outsourced to someone else with no accountability to customer experience. Found out the operator is a freelance for a tour operator to kimkim. All the time, whole tour operator was focused to fulfill his obligation with zero flexibility. Their non availability during weekends made it worse. Since this is my first tour experience thru kimkim and having always leveraged TripAdvisor and Viator, most of my trip could have been achieved... read more

Was surprised that the whole tour right from kimkim is 100% outsourced to someone else with no accountability to customer experience. Found out the operator is a freelance for a tour operator to kimkim. All the time, whole tour operator was focused to fulfill his obligation with zero flexibility. Their non availability during weekends made it worse. Since this is my first tour experience thru kimkim and having always leveraged TripAdvisor and Viator, most of my trip could have been achieved at my pace and 60% lower cost by directly working with Viator. Most of my trips could have been day trips as I found out as we are only few hours from the main city and could have covered more locations.

Local specialist: Gabor Csizmadia